We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Basic needs catered for, luxury missing - but if you stay here, you don't care”
Review of Somerset Bencoolen

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Somerset Bencoolen
Ranked #115 of 312 Hotels in Singapore
Certificate of Excellence
Melbourne, Australia
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Basic needs catered for, luxury missing - but if you stay here, you don't care”
Reviewed 8 December 2011

This accommodation is basic. There is no denying that. BUT everything you need is right here. IF you are looking for a pool, there is a really good one on the roof. If you are looking for kids' places to play, they are looked after. Laundry and gym are taken care of... AND location is very good. Within 5 mins walk to Bras Basah station, shops, religious centres, museums and even raffles are within comfortable walking distance and anything else (ie the sands casino complex or Sentoza) are only a cab ride away.

I went there on holiday and was very satisfied but if I was there longer term, I would have been equally pleased. This caters for all purposes.

Staff were lovely and tried genuinely hard to accommodate all needs.

The only thing missing was luxury and for a holiday some may be looking for that - which if we're honest, for the price you can find elsewhere in Singapore many times over.

Room Tip: Higher up means closer to pool and away from street
See more room tips
  • Stayed January 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank internationalist159
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

234 reviews from our community

Traveller rating
    76
    121
    30
    4
    3
See reviews for
121
38
9
39
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Mumbai (Bombay), India
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 November 2011

We Chose To Stay At Somerset Bencoolen When I Visited Singapore And The Stay Was Good And Safe Place The Mrt Station Was Near Aprox 12 Min Walking And Indian Food Was Also Not A Problem As Little India Was Around 3 Bus Stops Away The Hotels Location Is Good The Rooms Are Clean And Its Tarrif For A Long Stay Is Reasonable. Its A Kind Of A Service Apartment Where There Is No Room Service For Food Provided In The Room But They Have Given A Kitchen With The Basic Things To Work With Which Makes It Eassy For The Person To Prepare His Or Her Own Food Without Any Problem Other Food Items Can Be Purchased From The 7/11 Opp The Hotel.
Breakfast Is Provided By The Hotel. For A Long Stay With A Reasonable Tarrif This Could Be One Of Ther Best Hotels In Singapore As The Location Is Good Its Safe And The Rooms Are Clean.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HirenMotla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sydney
Level 5 Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 11 October 2011

We chose Singapore as our family holiday this year after a stopover to Europe last year. We were intrigued with what Singapore could offer as a family holiday. We did our research before leaving as we always do and it paid off. We had a list long enough to cover our 10 days stay and more. We chose to stay at the Somerset Bencoolen serviced apartments due to having 3 loud boys and also it was more practical than getting two hotel rooms and cheaper. We stayed in a 2 bedroom 2 bathroom suite and had an extra bed set up in the lounge area. It was well furnished and the beds were comfortable even the rollout. The bathrooms were substantial and all the little shampoos and niceties were supplied as well and even replaced. It had a well equipped kitchen with all the utensils required to cook and eat. A good sized fridge and microwave. The minimum stay I believe is 7 days so that needs to be taken into consideration before booking. The rooms were cleaned every day and the staff were very polite and helpful. The breakfast was a wonderful buffet breakfast so there was no need for us to go out for breakfast at all and the kids loved it which is saying something! Singapore is such a beautiful place. There is the shopping; the people; the zoo; Jurong Birdpark; Chinatown; Little India; Science and Technology museum; Snow City; Marina Bay; Singapore Flyer; 737 simulator; beautiful exquisite buildings to admire; Clark Quay; Boat Quay and of course Santosa Island with Universal Studios and various other attractions including the chairlift and luge it just goes on. We ran out of time to do everything and they are still building new things. There is an ice rink in the new section of Marina Bay with beautiful boutiques. We were 10 mins from the nearest railway station which is easy to use and you get a $SG1 refund on each ticket after use so it only costs $SG1 per trip or thereabouts. We loved it and our kids had the best time. Also the Somerset Bencoolen has a great rooftop area with lap pool spa and toddlers pool and playground.

Room Tip: There is construction going on at the moment across the road but it never really bothered us because...
See more room tips
  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank alpatdunc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
42 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 10 October 2011

After a week at the Bencoolen my head is really hurting! There is so much contruction going on. Between 10am and 10pm it is virtually impossible to be in your room - they are building a train station right out the front and digging up the road directly out the back - this looks like continuing for a few more months.
The Great - the pool was awesome, always plenty of towels and places to sit, and the view up on the roof pool was lovely. The house keeping staff were lovely and really helpful, And kept the rooms really clean, and the location really cant be beaten
The not so great - the free wi- fi connection was hit and miss, and the helpfulness of reception in addressing this was hit and miss - some staff were great others had no interest in helping you.
The ugly - the contruction noise! nightmare!

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wilp33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
63 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 14 September 2011

I stayed here for one month after being relocated to Singapore. I hadn't a clue where this was and on a map, it looked like it was in a bit of a no-man's land between Orchard Rd and the marina front. How wrong I was. It simply couldn't have been a better located hotel.

Within walking distance are 2 of Singapore's most interesting districts - Little India and Kampong Glam. Both worth a 10 min walk to sample some authentic Singaporean experiences - shops, markets, food, architecture. The hotel is also right in the middle of what Singapore is trying to brand as the 'Arts District' - so there are galleries, musuems and exhibitions all around you. Orchard Road for major shopping is about 10-15 mins away. Fort Canning Park is one of the nicest green spaces in Singapore and that is about 5 mins walk from the hotel. We found ourselves doing a lot of exploring on foot to get to know our new home city and found you could reach any of the touristy spots within a 30 min slow wander.

Transport wise - 2 mins to Bras Basah MRT station on the Circle line. Not very useful to be honest but less than 10 mins away is Dhoby Ghaut which is one of, if not THE, main MRT interchange. You can access 3 of the 4 lines from here and go anywhere you want to. There is also a heap of buses on the corner of Bras Basah Road which will get you to the Financial District/Marina Front in about 10 mins. There's also a taxi rank right out the door so that comes in handy for getting around too.

It's also right opposite a great, cheap, clean food centre - part of a well known chain called Kopitiam. If you are going to go there regularly then buy a card which you load up with cash and you will get 10% discount when you pay with that rather than cash. You will also find some of the cheapest beer in Singapore here too - large bottle of Tiger for SGD$5 vs small bottle of Tiger in a bar for SGD$12.

If you are self-catering, then it's opposite a 7-Eleven for emergencies or there is a Cold Storage Supermarket in a place called POMO on the road that runs behind Bencoolen Street called Prinsep. There's also cafes, bars and some food places along this road too.

Drinking wise - you can walk to a place called 'Chijmes' (big bar/restaurant complex) by walking along Bras Basah Road for about 10mins. There's lots of choice around you.

The hotel itself is extremely dated - our 1 bedroom deluxe room was just about OK in size for 2 people but it was so dark and '80s' we found we had to escape the room as much as possible. Thank god for the great location! Hard to self cater too with just one frying pan and enormous stock pot. Plus our room had an adjoining door with next door and the cooking smells from their room would drift over to ours and linger for days. It really wasn't pleasant. Ended up buying tonnes of air fresheners. However, the hotel provided some great cable TV channels and free, reliable wi-fi so big thumbs up for that.

The rooftop pool is simply stunning though with great views - especially over to the financial district. There is also a jacuzzi on the roof too but in the month we were there is only worked once. There is also a semi-decent gym and a cheap and fast laundry room.

Other positives were the staff - very friendly and polite. Room was cleaned spotlessly everyday. Very unobtrusive service.

Overall, it was a great introduction to living in Singapore. Shame about the hideous rooms. It really needs some renovating and then it will be an amazing place. Would recommend it still though.

  • Stayed July 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
4 Thank LMcKeeling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Singapore hotels
The Quays
Somerset Liang Court Singapore
Show Prices
Show Prices
Show Prices
V Hotel Bencoolen
#160 of 312 in Singapore
1,305 reviews
Strand Hotel
#143 of 312 in Singapore
447 reviews
Naumi Hotel
#16 of 312 in Singapore
2,193 reviews
Show Prices
Show Prices
Show Prices

Been to Somerset Bencoolen? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Somerset Bencoolen

Property: Somerset Bencoolen
Address: No. 51 Bencoolen Street Bencoolen Residences, Singapore 189630, Singapore
Region: Singapore > Singapore
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Kitchenette Shuttle Bus service Swimming Pool
Hotel Style:
#60 Family Hotel in Singapore
#64 Business Hotel in Singapore
#71 Romantic Hotel in Singapore
#95 Luxury Hotel in Singapore
Price range (per night): $119 - $356
Hotel Class:4 star — Somerset Bencoolen 4*
Number of rooms: 107
Official Description (provided by the hotel):
Set in Singapore's former civic district, Somerset Bencoolen is strategically and conveniently located. A luxurious escape from the hustle and bustle of city life, it nonetheless puts you just minutes away from every imaginable pursuit. Elegant shopping, fine dining, pulsating nightlife, as well as museum exhibits and world-renowned cultural performances are all within easy reach. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Wotif.com, Expedia APAC, Priceline, Hooroo Pty Ltd, Ctrip TA, Hotels.com, Agoda, lastminute.com.au, TripOnline SA, HotelQuickly, Evoline ltd and Cancelon so you can book your Somerset Bencoolen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Somerset Bencoolen Singapore

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing