Service was not prompt and almost unacceptable. For a place with such nice deco and pricing, you would expect a little more. But this was well under par.
The staff who took our order, whom I believe is the manager/ in charge is not service oriented at all, not smiling, close to being arrogant. We placed our paella orders first as we know it takes a while to prepare. And all 3 paellas were served even before all our guests arrived. No one came to check with us.
Other than serving the food, the service staff left us unattended the whole time. At one point, it felt like a ghost town. No initiative or anticipation from the staff. No one came to check if the food was okay or if we needed anything. We had to walk out to signal somebody for something as basic as clearing plates,
Only noticed 1 diligent staff, the one who served us most of the food and bothered to explain the contents of it.
Food wise, it was tasty. And well done!
Overall experience was not a good one.
I wouldn't return or recommend to any of my friends.