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5footway.inn Project Chinatown 2
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Reviews (342)
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Reviewed 2 June 2017

Singapore rooms are VERY expensive. This is a budget option, just average.

Staff. Just ok, not very friendly but helpful.
Room. Not spacious; if the 4 people is trying to do something on the floor, there is just no enough space.
Bed. Very clean.
Bath & showers. Clean an roommy.
Wifi. Powerful in the room
Breakfast. Poor.

  • Stayed: May 2017, travelled solo
    • Value
    • Location
    • Service
1  Thank Susana F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5FootwayInnMngt, Manager at 5footway.inn Project Chinatown 2, responded to this reviewResponded 7 June 2017

Dear Susana F,
Thank you for sparing some time to share your feedback with us. We are really sorry to learn that the room size did not meet your expectations. Being a boutique hostel, we aim to provide you the best value for your stay in consideration of your travel necessities. We are constantly striving to improve our services and facilities for our valued guests and we hope you enjoy the exclusive benefits that we have implemented for our guests such as free Sim Card and free flow hot drinks and water!
We are sorry to hear that the breakfast served was not to your standards. Here at 5footway.inn, our standard breakfast selection includes the classic traditional bread with jam and kaya spread, cereal and an assortment of fruits (subjected to availability). We hope to offer our guests the best value for their stay in Singapore and your feedback is much appreciated.
We are glad to hear that you found the hostel is clean and enjoy the powerful wifi.Your kind compliment will definitely encourage us to greater heights. Thank you for choosing 5footway.inn and we hope to have the pleasure of welcoming you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2017 via mobile

Booked a superior twin room at the hostel, which was far from that. Firstly the room and the hallways were very grubby and smelt heavily of damp. The bed was very rickety. The room faced onto the main road with no net curtains or anything so had to have the curtains drawn constantly. The room was also so loud from the main road out front and some sort of drum banging ceremony at the temple across the road at 7am.
But worst of all there were a lot of ants down the side of the mattress and climbing up the wall. We informed the girl at reception and she said someone would come and take a look but they didn't. Could feel them crawling on you at night - ended up having to pull the bed away from the wall (this then revealed a filthy floor under the bed so no wonder there were ants in there).
The only positives were the common room downstairs with free access to computers and a chill space. This was very nice compared to the rooms upstairs. For the higher price we paid for the room we were very very disappointed.

Stayed: May 2017, travelled as a couple
Thank susansus123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5FootwayInnMngt, Manager at 5footway.inn Project Chinatown 2, responded to this reviewResponded 31 May 2017

Dear susansus123,
Thank you for taking time to share your experience at 5footway.inn Project Chinatown 2. We sincerely apologise for the inconvenience during your stay. Our lively neighbourhood is what that makes our location attractive to travellers albeit that it could be slightly noisy in morning. We understand that it is important for you to have a restful stay within our property; hence complimentary earplugs are available at our reception upon request.
We are sorry to hear the room's issue as well, Here at 5footway.inn, we value the importance of our guests' comfort and will look into this matter immediately.
Thank you and we hope to have you with us again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2017

It was a budget accommodation with a great location. We check in with my family and its great bonding in a small room also clean bathroom and good wifi connection but the complementary sim is not available that time..You will definitely meet friends in their self service pantry and i like their simple yet overflowing breakfast :) Thank you for the nice stay :)

  • Stayed: April 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank esCtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5FootwayInnMngt, Manager at 5footway.inn Project Chinatown 2, responded to this reviewResponded 25 May 2017

Dear esCtraveler,
Thank you for choosing 5footway.inn Project Chinatown 2 as your preferred choice of accommodation. We are happy that you found the hostel well-located ,clean and good Wifi connection. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services for our guests. We are sorry to learn that you didn't take the complementary sim card as there is limited offer while stocks last. Thank you again for sharing your experience, and we look forward to having you here with us in near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2017 via mobile

I stay here for 3 nights with my friends and family of 12 people + 1 toddler. The receptionist was very friendly and helpful. The room quite good and clean. I love the triple bedroom but the electricity plug only 1 for 3 people. Pantry quite good for asian people but for westerns too small especially in breakfast time. I love the hairdryer in womens bathroom. Good wifi connection. And we got sim card as complementary which is very helpfull. We enjoy our stay here.. thanks and keep it up!

Stayed: May 2017, travelled with family
Thank Verita O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2017 via mobile

We would recommend to stay in this hostel because of the positive, friendly service staff, the great location and atmosphere. The price is (for singapore) really good and the rooms, as well as the bathrooms, were very clean. Breakfast was very easy but we definetly liked it. They had enough toast, jam, peanutbutter cornflakes and milk for everyone and a really good coffee (and tea) machine where you can get coffee for 24 hours (including hot and cold fresh water). Everything was included and we would stay again.
Thank you for the nice stay.

Stayed: May 2017, travelled as a couple
Thank MJaroundtheworld17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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