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“Great boutique hotel in Singapore”
Review of Naumi Hotel

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Naumi Hotel
Ranked #18 of 308 Hotels in Singapore
Certificate of Excellence
Melbourne
Level Contributor
96 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“Great boutique hotel in Singapore”
Reviewed 6 April 2012

Large rooms with workspace, lounge area, bar and oversized bathroom with separate bath/shower and luxury amenities from molton brown.

Staff were wonderful, providing a homely feel as you see the same faces each day. Nothing was a problem.

Rooftop has excellent views, lounges and a decent sized pool to do a few laps.

Gym is split into 2 small rooms over 2 floors and is probably the only thing I was unimpressed by. They do however have a third floor/room for yoga which is a nice touch for those inclined.

Wifi is free, breakfast is basic but satisfactory and the location is great right next to raffles hotel and raffles city shopping centre.

Overall a great experience, I will be back.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mekanoid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NaumiBoutique, General Manager at Naumi Hotel, responded to this review, 10 April 2012
Dear mekanoid,
Naumi says..... we are your home when you are away!
Thank you for your compliments about our wonderful staff who made you feel at home. It's good to read that you enjoyed our large rooms & our amenities provided including you enjoying our rooftop infinity pool with her great views of the city. Do come back soon.
cheers,
peter wong
hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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New Zealand
Level Contributor
66 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 5 April 2012

I spent less time than usual checking out our hotel in Singapore based on Trip advisor reviews, but was SO pleased with this booking. Husband likes free internet access, breakfast included and smaller style hotels and Naumi lived up to all of this.He also likes a good pool and Naumi has a cute infinity pool with a fab view over Raffles hotel and the city....not a big one though if you need it for laps. We both enjoyed the attentive staff and the breakfast was very good. Also enjoyed that it subtly changed each day. Loved the nespresso machine and many other user friendly touches, not to understate that the bed was GORGEOUS. One small niggle....went to the pool early in the morning to find that a dinner party table had been left unattended soaking with litter all around....not a good look, but all in all can't wait to go back.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nzlynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NaumiBoutique, General Manager at Naumi Hotel, responded to this review, 10 April 2012
Dear nzlynn,
Naumi says...... staying connected is so important these days.
Thank you for your wonderful comments. It's great to hear that your husband enjoyed our free wi-fi. Your compliments about our attentive staff have been passed on to them. Our kitchen team is also thrilled that you enjoyed our healthy breakfast espcially the subtly changes that we make daily. We can't wait to have you back with us too...... do make it soon.
cheers,
peter wong
hotel manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eastleigh, United Kingdom
Level Contributor
95 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 5 April 2012

We really enjoyed our stay here. A large 2 section room with the ability to make it very dark and very cold. Good room facilities include a small kitchen section and a decent coffee machine plus selection of tea and coffee. A good location with an easy walk to the local MRT or bus routes. Breakfast is of good quality with enough choice. Check in is easy and customer service is excellent. One gripe is that check out could be better - having a cool room to change clothes in, rather than the pool area would be good.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank russell t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NaumiBoutique, General Manager at Naumi Hotel, responded to this review, 10 April 2012
Dear russell t,
Naumi says..... thank you.
It is great to read that you have enjoyed our hotel, her service, facilities & amenities. Your positive feedback is encouraging and we hope that you will visit us again soon.
cheers,
peter wong
hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
96 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 3 April 2012

Mixed emotions about this hotel. The staff are fantastic personality wise but unabel to deliver a consistent 5 star/luxury experience.
* Breakfast - best description is "herding cats" and I am talking about the way the staff work. Sometimes you get five offers of coffee before you get the one you ordered and other days you cannot get anyone to take an order. The same applies to the eggs request.
* Smoke-free hotel - the hotel pushes this however guests seem to be able to smoke around the pool to the smothering level for those of us that do not smoke. Saw guests smoking there while staff were showing potential guests around and nothing was said.Had to leave the pool area at least once due to the smoke level. And also do not sit next to the windows in the restaurant as the smoke from the guests who smoke out the front wafts through the gaps.
* Ladies only floor - it isn't. I had requested it but noticed quite a few couples also staying ont he floor (it is a total of five rooms out of 40 in the hotel). Please do not advertise something you cannot deliver.
* Bed Linen - attached is a photo of the lovely hole in one of the bed linen (duvet cover) also small holes in the pillows were noticed.
* Bathroom - bring your own bleach - see photos of the silicon around the shower. The mould is outstanding.

However, great location to get around from, staff are lovely if ineffectual, rooms are a really good layout, TV channels not great, the spa and nail places they recommend are really good (had to test drive them), breakfast is well cooked (strange options though …lol). It is sad, it is like they have a really good base and NO PROCESSES to support the infrastructure.

  • Stayed April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank koroua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NaumiBoutique, General Manager at Naumi Hotel, responded to this review, 10 April 2012
Dear koroua,
Naumi says.... thank you for your feedback.
Please accept our sincere apologies for areas where we did not meet your expectations.Your comments have been noted and we will ensure that we our processes are adhered to at all times and fine-tuned where necessary. Our maintenance programme will be speeded up to ensure that there are no mouldy areas as well. On a brighter note, I am glad that you found our staff fantastic, enjoyed our recommendations for spa and nails "therapy" and liked our predominantly healthy breakfast choices. Once again, thank you for your candid feedback.
best regards,
peter wong
hotel manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 29 March 2012

Great hotel! Really cozy, beautiful decoration. Great location, right next to Raffles Hotel and close to the marine and subway.
Very pleasant staff and the breakfast really good.
Spacious and really nice room! And the pool on the top really cool!

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SofiaG10_Lis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NaumiBoutique, General Manager at Naumi Hotel, responded to this review, 10 April 2012
Dear SofiaG10_Lis,
Naumi says...... our breakfast is healthy.
Thank you for your encouraging comments. I am glad that you enjoyed your stay with us and found our hotel great, cosy with pleasant staff. Our breakfast is predominantly made up of healthy selections and I am glad that you enjoyed it. My team & I hope to see you back soon.
cheers,
peter wong
hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Naumi Hotel

Property: Naumi Hotel
Address: 41 Seah Street, Singapore 188396, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Singapore
#8 Romantic Hotel in Singapore
#18 Luxury Hotel in Singapore
#19 Family Hotel in Singapore
Price range (per night): $213 - $532
Hotel Class:4.5 star — Naumi Hotel 4.5*
Number of rooms: 73
Official Description (provided by the hotel):
Naumi Hotel is an intimate retreat in Singapore that presents a selection of 73 elegantly-appointed rooms to cocoon guests in comfort. Find refuge and resplendence in Naumi Hotel with a huge selection of handpicked original design pieces from B&B Italia, Poltrona Frau, Zanotta, Tom Dixon, Artemide, alongside an impressive collection of some specially commissioned Singaporean art. With an international design pulse that is both attractive and architecturally appealing, Naumi is the trendsetter. Set in the heart of the Singapore’s Central Business District, Naumi Hotel is a state-of-the-art boutique hotel located a stone’s throw away from the Suntec Convention Centre, the Formula One Track, and a myriad of inner-city shopping centres. Cloud 9, our hotel’s rooftop infinity pool and bar will be closed for upgrading works from 16 October 2015 and will reopen on 20 November 2015. During this period, guests will not be able to access the pool and bar facilities at Naumi. Alternative pool access arrangements have been made at nearby hotels. We apologise for any inconvenience caused. ... more   less 
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Also Known As:
Metropole Hotel Singapore
Naumi Hotel Singapore

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