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“Fantastic”

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Holiday Inn Singapore Orchard City Centre
Ranked #28 of 307 Hotels in Singapore
Certificate of Excellence
Auckland, New Zealand
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fantastic”
Reviewed 9 September 2012

Great experience here. From warm friendly reception to the room quality and rooftop pool. We enjoyed oour short stay and wished we has stayed longer. If you are in transit go here do not stay out by the airport. It took us 10 mins more to get to this hotel and it was well worth it. We bboked online via the Holiday Inn website and joined the priority club

Room Tip: Check out the Holiday Inn website this is the best price
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  • Stayed August 2012, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Miri0375
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (614)
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St. John's, Canada
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 7 September 2012

Good solid affordable hotel in Singapore. We enjoyed our stay here. It's in a good location within walking distance to great shopping and tours. They even had strollers on hand for our little ones to use. The breakfast was good with a lot of choices and the kids buffet section was a real hit. Will stay here again.

  • Stayed April 2012, travelled with family
    • Value
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Helpful?
Thank Expatmommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 September 2012

This was my second visit in two years and the service level have been consistently good. The hotel location is a key plus point. Rooms are great specially the ones on the 1st floor. The only negative would be the menu for the morning buffet has not changed in the last few years apart from that the stay was great.

Room Tip: Pay slightly Extra and get upgraded to 1st floor rooms. Which also has free laundry,Hihg tea, free i...
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  • Stayed August 2012, travelled as a couple
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    • Location
    • Sleep Quality
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Helpful?
3 Thank Arodom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kuala lumpur
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 September 2012

Check-in was fairly fast with no problems.

Was given welcome drinks.

The rooms are clean and quite big - and so are double beds - a list of different types of pillows are given for the customers to choose which was great and fun - as we were experimenting with different type of pillows each night..lol

For food, there are plenty at Orchard Central Mall - saw a long queuing line for a Japanese Buffet there - which is reasonably priced at SGD 34 (i think) - besides that, there are a wide range of other restaurants inside the mall.
There is also a famous ramen place in Cuppage Terrace - Santouka Ramen.

However, most of the places are only open from 10am onwards - hence we did have some problems looking for good breakfast places.

On the 2nd and 3rd day during our stay , was pleasantly surprised with chocolates in the room - a nice touch indeed !

Most of the staff are friendly and provides good service EXCEPT for one during our check-out who sort of created a unpleasant memory in our supposedly perfect stay in Holiday Inn - a chinese guy ( forgot his name, unfortunately) who mixed up our bill - keep on insisting that we have not settled our bill when it was settled very early on - he was quite rude and speaks to us without eye contact at all - not sure how he was trained in customer service.

But overall, the stay in Holiday Inn was good and the rest of the staff are nice and friendly !

  • Stayed August 2012, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank flyingal22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Singapore Orchard City Centre, responded to this review, 22 September 2012
Dear flyingal22,

Thank you for the detailed review of our hotel. I am pleased you liked your room accommodation. I deeply apologize for the issues you encountered with the poor service you received from our staff and the billing. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.

Sincerely,

Karen C
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toowoomba, Australia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 September 2012

Great hotel. Friendly, helpful staff. When they found out we were on our honeymoon they made us a beautiful cake!!! The hotel is in a good location and the hotel bar staff were amazing - I recommend the cherry lifesaver!! Hotel room was spacious and very clean. Great stay.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank MyThoughts098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Singapore Orchard City Centre

Property: Holiday Inn Singapore Orchard City Centre
Address: 11 Cavenagh Road, Singapore 229616, Singapore
Phone Number:
Region: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Family Hotel in Singapore
#22 Business Hotel in Singapore
#27 Romantic Hotel in Singapore
#28 Luxury Hotel in Singapore
Price range (per night): $185 - $340
Hotel Class:4 star — Holiday Inn Singapore Orchard City Centre 4*
Number of rooms: 324
Official Description (provided by the hotel):
Conveniently located in the heart of Singapore's well-known shopping boulevard, Orchard Road, Holiday Inn(R) Singapore Orchard City Centre is just minutes away from the Central Business District, the Somerset and Dhoby Ghaut Mass Rapid Transit (MRT) stations as well as the Central Business District and medical centres including the Paragon Medical Singapore and Mount Elizabeth Medical Centre. Explore the city at ease with popular cultural districts such as Bugis, Chinatown and Little India, and attractions like the Singapore Flyer and Gardens by the Bay all located within close proximity, making us an ideal spot for staycation. Changi Airport is a short 25-minute drive away. The hotel boasts 324 well-appointed guestrooms, 11 state-of-the-art function rooms, a collection of two restaurants and a bar - Tandoor, featuring authentic North Indian cuisine, Window on the Park showcasing Asian and local delights, and Lobby Lounge & Bar which offers the perfect venue to unwind after a business meeting. ... more   less 
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Also Known As:
Holiday Inn Singapore Orchard City Centre Hotel Singapore
Holiday Inn Park View Singapore
Singapore Holiday Inn

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