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“CBD Delight - the Conrad Experience”

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Conrad Centennial Singapore
Ranked #20 of 316 Hotels in Singapore
Certificate of Excellence
Reviewed 2 September 2012

We stayed at the Conrad Centennial Singapore for the weekend after our business visit during the week. Originally we wanted to book the Marina Bay Sands but there was no availability at all. Centrally located in Suntec, Conrad is just steps away from the major attractions like Singapore flyer, Skywalk in MBS, etc.

Upon arrival, we had a personalized check-in and welcome drink as business floor guests. Then the staff guided us to the room and introduced its features to us. The room was in decent size with their signature comfortable bed. The windows showed an amazing view of CBD and Marina Bay. The only issue we had was the TV, which was placed on the right side from the bed. They should move the bed around, so the guests could relax and watch the TV on the bed.

The hotel's outdoors swimming pool, fitness club and spa are located on the 4/F. It is a nice area for you to chill out and get some sun tan. We visited the spa one afternoon and tried the Energy Reviver and Executive Rescue treatments. It was very relaxing and good to know that they used Elemis products. However, the spa facilities did require some upgrades like renovating the rooms in order to make it more competitive to other ones in town.

We were offered a 15% discount on all dining outlets in the hotel. We tried Oscars for lunch. It was ideal for a quick bite with its selection of a-la-carte menu. The food quality was okay. The lobby lounge offers lovely afternoon tea but we didn't get to try it this time.

As part of the business room package, we had a guaranteed late check out at 3pm. We would definitely recommend the visitors to choose this option as the extra charge was minimal. One thing to note that our keys did not work in the lift anymore at 2:50pm but the hotel should have better programmed our keys.

All in all, we had another great experience at Conrad. The services were in high standard. We look forward to coming back to this hotel.

  • Stayed: September 2012, travelled as a couple
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2  Thank TravelGeekz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CC_Sing, General Manager at Conrad Centennial Singapore, responded to this reviewResponded 12 September 2012

Dear TravelGeekz,

Thank you for reviewing your recent weekend stay at Conrad Centennial Singapore. My team and I are very pleased that you had an enjoyable experience with us.

Your feedback gives us great insight on what is important to all our guests and we are glad that you were happy with the comfort level of our room; were able to relax by our pool and enjoyed our spa treatments and food & beverage offerings. We have noted the points regarding the TV placement in our room, the programming of the card keys and the suggestion for upgrades and renovation of the spa facilities; which will be taken into consideration as we plan for the future enhancements of our hotel.

It has been a great pleasure to our team members for having played a part in making your stay experience wonderful. We look forward to the opportunity to serve you again.


Yours sincerely,
Heinrich Grafe
General Manager

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2,731 - 2,735 of 4,469 reviews

Reviewed 1 September 2012

Conrad Singapore has been my regular hotel for the past 10 years. I stayed there averaging 10 to 11 stays per year for the last 10 years. This is because of my regional business center is in Singapore.

This is an excellent hotel for business stays in terms of location, value, service and facilities. The breakfast and dinner buffets at Oscars is great food with excellent selection. The pheony rest serves excellent chinese food, dim sum for lunch is great. Pool and gym is clean and well maintained. For food outside the hotel, you have great options. Opposite the hotel with less than 1 minute walk are the Suntec City Mall, and an even nearer option is the Millenium Walk Mall. Starbuck is available in the Millenium Walk Mall whilst there are plenty of shopping in the suntec city with a galor of local food at the food court.

Coming back to the hotel, the staff are courteous, friendly and efficient. Rooms are mostly the same size but with the usual different configurations. Business rooms and executive rooms are differentiated from the rest by the levels. The lower levels are the classic rooms. Bathrooms are large with shower and tubs. Rooms are generally comfortable and you can squeeze a rollaway bed. The centenniel suite has a separate sitting area with a 2 seater rounded sofa, a bedroom with king bed, and a very large bathroom. These suites are usually numbered 1 on each level and are tight the corner of a level.

Reasons to stay in this hotel. Parking is a breeze if you drive, basement carpark connected to the hotel, with free partking ticket from hotel. Good location to shopping and food, and a 5 miin taxi ride to CDB, a 10 min taxi to the electronics shopping area Sim Lim Sqare, a 20 min taxi ride to airport, a 15 min walk via underground to Raffles City, another major shopping mall, a 15 min taxi ride to Orchard road. BTW, this hotel is not within walking distance to Orchard Road.

Room Tip: Ask for rooms with the view of the CBD, This give you the harbor view.
  • Stayed: July 2012, travelled on business
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Thank WYJ2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CC_Sing, General Manager at Conrad Centennial Singapore, responded to this reviewResponded 12 September 2012

Dear WYJ2012,

Thank you for your continued patronage of Conrad Centennial Singapore. It is always a pleasure to have you with us.

My team and I are humbled by your generosity of compliments and it is heartening to know that you have found our service to be consistently warm and efficient; and the rooms and Food & Beverage services are to your satisfaction. Most importantly, that our facilities have suited your business requirements very well.

Our team members work hard to deliver these hallmarks so that all our guests may enjoy the best stay experience with us. We are delighted that you have felt well taken care of during all your stays with us.

As always, we are looking forward to seeing you again on your next visit to Singapore.


Yours sincerely,
Heinrich Grafe
General Manager

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Reviewed 30 August 2012

Most people when they think of Hilton think of luxury hotels like this. Unfortunately most aren't. The Conrad brand provides the level of luxury that you want. The Singapore Conrad is a great hotel, rooms are large, quiet (how often they aren't!) and clean with all amenities that you'd expect in a luxury hotel. Beds are large and very comfortable. Service is efficient without being overly fussy - staff are very accommodating, helping deal with requests whenever possible.

Gripes - breakfast can get a bit dull as it doesn't seem to change, the pool doesn't get sunlight until early afternoon (not a business trip problem!) and the gym could do with some more mats for doing floor work.

Having said that, it's my chosen place to stay when in Singapore on business.

  • Stayed: August 2012, travelled on business
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Thank Roger W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CC_Sing, General Manager at Conrad Centennial Singapore, responded to this reviewResponded 12 September 2012

Dear Roger W,

It is our pleasure to be your preferred hotel in Singapore. Thank you for your kind review and compliments on our efficient service and accommodating team members. Here at Conrad Centennial Singapore, we are committed to being fast in responding to our guests' needs and flexible with their requests.

We are delighted that the room, amenities and service all met with your expectations. It is very much our commitment to deliver the best stay experience for all our guests. Your feedback regarding our breakfast offering and mats in the gym have been shared with the relevant departments who will take the necessary action to address them.

We look forward to being of service to you again when you next return to Singapore.


Yours sincerely,
Heinrich Grafe
General Manager

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Reviewed 30 August 2012

All the positive reviews about this hotel are 100% correct. We found the hotel very clean and well appointed but what makes this hotel special is the staff. I booked direct with the hotel and I was extremely impressed with the booking systems and further correspondence received by the hotel staff. Ps. they make great banana smoothies at breakfast.

Room Tip: stay in a club room...great value.
  • Stayed: May 2012, travelled as a couple
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2  Thank mytimenow1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CC_Sing, General Manager at Conrad Centennial Singapore, responded to this reviewResponded 14 September 2012

Dear mytimenow1,

My team and I are very pleased that you enjoyed a wonderful stay with us.

Thank you for your compliments, especially to the team who continually work very hard to provide the best service and stay experience for all our guests. We are indeed happy that you felt well-taken care of from the time you made your room booking, up until the day of your check-out.

We look forward to your next visit with us, for the opportunity to be of service again.

Yours sincerely,
Heinrich Grafe
General Manager

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Reviewed 29 August 2012

Stayed here for a night and really enjoyed our stay. The staff were friendly, the room was clean and modern and it was located nearby to a couple of bars opposite the hotel, one of which had free wifi which was very handy considering the hotel charges for wifi (we got half an hour or something like that free but that's it - not good enough in this day and age!)
It was easy to get a taxi to restaurants and it's a short ride away from the airport.
My tip would be to get the breakfast. Most places in Singapore don't open until quite late and coffee shops can be hard to find.

  • Stayed: July 2012, travelled as a couple
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1  Thank Clea700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CC_Sing, General Manager at Conrad Centennial Singapore, responded to this reviewResponded 12 September 2012

Dear Clea700,

Thank you for choosing to stay with the Conrad Centennial Singapore on your recent trip to Singapore. My team and I are most heartened that you had a relaxing and comfortable one.

We very much appreciate your valuable feedback on our room and service. For your kind information, Hilton HHonors Gold and Diamond members enjoy complimentary internet access as a membership privilege. You may wish to find out more details on our website.

Once again, thank you for your review and we look forward to serving you again in the near future.

Yours sincerely,
Heinrich Grafe
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Conrad Centennial Singapore

Address: 2 Temasek Blvd, Singapore 038982, Singapore
Phone Number:
Region: Singapore > Singapore > Marina Bay
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Singapore
#7 Romantic Hotel in Singapore
#9 Spa Hotel in Singapore
#10 Business Hotel in Singapore
#20 Luxury Hotel in Singapore
Price Range: $290 - $777 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad Centennial Singapore 5*
Number of rooms: 507
Official Description (provided by the hotel):
At the award-winning Conrad Centennial Singapore, we redefine luxury, sense and style, connecting you to the heart of prestigious Marina Bay, where business, fashion, art and entertainment blend into a dynamic playground for the discerning traveler. Just a short distance from six shopping malls with over 1,000 shops and 300 restaurants; world-class attractions such as Gardens by the Bay, the Singapore Flyer, and six museums; the Colonial Heritage area and Asia's largest casino at Marina Bay, we offer you discreet luxury at one of the world's top destinations. Feel the pulse of Singapore, reconnect at Conrad Centennial Singapore and rediscover the greatest luxury of all ...The Luxury of Being Yourself. Our hotel is a 2014 TripAdvisor Travelers' Choice award recipient. ... more   less 
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Also Known As:
Conrad Centennial Singapore Hotel Singapore
Conrad Singapore
Singapore Conrad

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