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Reviewed 29 October 2017

Really expensive with what room size they offer and the services they give. Never changes the bed sheets after the second day. We had booked it for 6 nights. Really laziness shown in the cleanliness of the room. Can get a lot of hotels around them at a lot cheaper rate and with good services or of the same quality then why not to pay the other hotels for the same type of services as it would save your money too.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank karansheth2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
terence2017, Manager at Village Hotel Albert Court by Far East Hospitality, responded to this reviewResponded 2 November 2017

dear karansheth2017.
thank you for being a guest here recently. we apologize for the shortfalls you mentioned.
we're disappointed to read that the sheets were not changed. we take this very seriously and have spoken to the attendants about this. please note, the cleanliness of the hotel is one of our strong points so this should not happen. thank you for bringing this up. be assured this wont happen again.
we wish you a good day.

terence

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2017 via mobile

Stayed in village hotel Albert court for 6D/5N. Has taken 3 bed family room on level 2.

The stay was pleasant, breakfast catered for well for English and Indian taste buds.

Conveniently located from main attractions. I used UBER service for travelling around, which was excellent - would recommend to travel if you are family of four, as you can enjoy the sight seeing, which you would otherwise miss if travelling by MRT.

The hotel staff was excellent, specially keeping in mind that the morning breakfast service with high turnaround of hotel guests. The staff tried to cater for everyone's need the best they could - but it's difficult to please everyone at such a mad hour.

Overall - it was excellent stay and value for money!

Stayed: October 2017, travelled with family
Thank MSB1804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
terence2017, Manager at Village Hotel Albert Court by Far East Hospitality, responded to this reviewResponded 2 November 2017

dear MSB1804.
you are very very kind with your review and we thank you so much for it.
we are so pleased you had a good time with us. this is what we are meant to do - look after your happiness and give you the bests experience we can.
we do hope you come back to the hotel as we will be delighted to serve you once more.
have a a great day MSB1804 and see you again.

terence

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Reviewed 28 October 2017

Arrived early in the morning after a cruise and although check in wasn't due until 2pm, we upgraded to club and were in our room by 9:25am. The staff were friendly, professional and so helpful. The room was modern, spacious and very comfortable with tea/coffee facilities and free bottles of water. The huge bed was superb while the pillows were the best I've ever had the pleasure to use. Our room and the bathroom, with a full size bath, were immaculately clean. Breakfast was included and traditional 'Far East' style, delicious! The hotel is close to Rochor and Little India Metro Stations while the 'hop on, hop off' tour bus we used stopped at Little India. Bugis market is close by and there are restaurants just outside the hotel in the courtyard.The staff were lovely and we would thoroughly recommend this hotel.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Mike T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
terence2017, Manager at Village Hotel Albert Court by Far East Hospitality, responded to this reviewResponded 2 November 2017

dear Mike T.
this comment made all of us very happy and proud that we did our jobs well.
we were happy that we could upgrade you. we do this if the rooms are available.
the team was all smiles as they are very pleased to know you found them friendly, professional and helpful. they are the backbone of the hotel. it does seem you've explored the area. the next time you are here, please ask for a little red book at the reception. in it are attractions and eateries you can enjoy near the hotel that you may find interesting.
thank you once more and have a lovely day ahead.
terence
ps: thank you for this great rating.

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Reviewed 27 October 2017

Front desk is very friendly , helpful.Break A OK,staff not friendly.House keeping very good.Travel assistance is in the premises,and V Good.Next to Little India,walking distance.City bus stop is nearby,Hotel will arrange Taxi Taxi is cheap also.I will choose it again.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank gkaimulayil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
terence2017, Manager at Village Hotel Albert Court by Far East Hospitality, responded to this reviewResponded 2 November 2017

very good morning gkaimulayil.
thank you for being a guest here recently. we are glad you liked many things during your stay here. we will pass this message to the restaurant operator on your comments about the team there.
we hope to see you again back here for more good times.

thank you and have a good day ahead.

terence

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Reviewed 26 October 2017

A solo trip and first time staying in this hotel. Location was good - a short walk away from Rochor MRT station. However this is not one of those main station so there was a bit of walking and I had to switch line to get to the Orchard/CBD area. Room facilities were somewhat dated. For a slightly higher price there are much better options around Bugis and Dhoby Ghaut area, for my purpose. However for those planning to visit Little India, this hotel is perfect - it's right opposite the hotel!

  • Stayed: October 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Yikkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
terence2017, Manager at Village Hotel Albert Court by Far East Hospitality, responded to this reviewResponded 1 November 2017

dear Yikkie.
we must thank you for being a guest here and we appreciate the time you took to post this comment. perhaps the next time you are coming here, you may want to opt for our club rooms. we have very many good comments about this room type. its also comes with more facilities. please visit our site for this booking or you can contact us directly and we'll be pleased to assist you.
have a good evening.

terence

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