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Reviews (3,708)
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48 - 53 of 3,709 reviews
Reviewed 4 weeks ago

Our overall stay would have been perfect if the generator kicked in right away when there was a power outage. It took around 30-45 minutes for everything to get back to normal. We had to shower with flashlights in the bathroom.

I also reported an issue with the air-conditioning switch. It wouldn't shut off for some reason.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Wes541
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chs-response, General Manager at Concorde Hotel Singapore, responded to this reviewResponded 3 weeks ago

Dear Wes541

Thank you for taking the time to share your experience on TripAdvisor.

We apologise for the unpleasant experience you have encountered regards to the power outage, and we have since informed the Chief Engineer who has rectified the problem.

Do LIKE us on Facebook, or follow us on Twitter and Instagram @Concordehotelsg, as we use these channels to update our guests with news and upcoming promotions.

You may also wish to book directly on the hotel website the next you visit Singapore for exclusive benefits.

Thank you once again and we look forward to welcoming you back to Concorde Hotel Singapore in the near future.

Always at your service
Karl L Muir
General Manager
Concorde Hotel Singapore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Good location and price to stay in if you intend to spend most of your time along Orchard Road. Room was spacious and comfortable. However, complimentary handy phone was not working properly. Friendly staff.

  • Stayed: June 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ksc522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chs-response, General Manager at Concorde Hotel Singapore, responded to this reviewResponded 3 weeks ago

Dear ksc522

Thank you for taking the time to share your experience on TripAdvisor.

It is our pleasure to accommodate your needs during your stay with us. We’re happy that you like especially our prime location with easy access to public transportation and Asia’s most famous shopping street, as well as our recently refurbished guestroom.

Do LIKE us on Facebook, or follow us on Twitter and Instagram @Concordehotelsg, as we use these channels to update our guests with news and upcoming promotions.

You may also wish to book directly on the hotel website the next you visit Singapore for exclusive benefits.

Thank you once again and we look forward to welcoming you back to Concorde Hotel Singapore in the near future.

Always at your service
Karl L Muir
General Manager
Concorde Hotel Singapore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Super Staff, Super Facilities, Super Location what a great 7days. Premier Club room highly recommended. Special thanks to all Premier Club Staff, the very attentive Ruth and the always helpful Suki in 'Spices Cafe'. Till next time.

Stayed: June 2018, travelled as a couple
Review collected in partnership with this hotel
1  Thank Mick R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chs-response, General Manager at Concorde Hotel Singapore, responded to this reviewResponded 3 weeks ago

Dear Mick R

Thank you for the fantastic review.

It is always great to know that you had a wonderful stay. We’re glad you like our strategic location with easy access to public transportation and two MRT stations, as well as our Premier Club rooms and its exclusive benefits which include daily replenishable minibar, privileged access to Premier Lounge meeting room and more.

Do LIKE us on Facebook, or follow us on Twitter and Instagram @Concordehotelsg, as we use these channels to update our guests with news and upcoming promotions.

You may also wish to book directly on the hotel website the next you visit Singapore for exclusive benefits.

Thank you once again for your compliments and we certainly look forward to welcoming you back to Concorde Hotel Singapore in the near future.

Always at your service
Karl L Muir
General Manager
Concorde Hotel Singapore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

The Concorde Hotel was welcoming and a relaxing. It is located in a great part of Singapore's shopping district and very handy if your using the hop on hop off buses. The rooms were spacious and the decor was to our liking. The lighting in our room was exceptional. The bedroom area had several options of lighting dividing the desk area, TV area, wardrobe and bed reading area. The bathroom had hidden lighting above shower and a light over mirror in one corner for putting on makeup that really worked. Great! We used the pool which was a great spot to relax as well. Overall a great stay.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank galzan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chs-response, General Manager at Concorde Hotel Singapore, responded to this reviewResponded 3 weeks ago

Dear galzan

Thank you for taking the time to share your experience on TripAdvisor.

It is our pleasure to accommodate your needs during your stay with us. We’re happy that you like especially our recently renovated swimming pool with ultra-modern designs and classic layouts, promising an endless refreshing ambience.

Do LIKE us on Facebook, or follow us on Twitter and Instagram @Concordehotelsg, as we use these channels to update our guests with news and upcoming promotions.

You may also wish to book directly on the hotel website the next you visit Singapore for exclusive benefits.

Thank you once again and we look forward to welcoming you back to Concorde Hotel Singapore in the near future.

Always at your service
Karl L Muir
General Manager
Concorde Hotel Singapore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

I found the staff were friendly and very courteous and my room was very clean. I was given a free upgrade to a room with a balcony which was delightful. There was a wide range of selections for the buffet breakfast.

  • Stayed: June 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank GP110174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chs-response, General Manager at Concorde Hotel Singapore, responded to this reviewResponded 3 weeks ago

Dear GP110174

Thank you for the fantastic rating.

It is always great to know that you had a wonderful stay. We’re glad you like especially our recently refurbished guestroom and international buffet breakfast at Spices Cafe.

Do LIKE us on Facebook, or follow us on Twitter and Instagram @Concordehotelsg, as we use these channels to update our guests with news and upcoming promotions.

You may also wish to book directly on the hotel website the next you visit Singapore for exclusive benefits.

Thank you once again for your compliments and we certainly look forward to welcoming you back to Concorde Hotel Singapore in the near future.

Always at your service
Karl L Muir
General Manager
Concorde Hotel Singapore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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