My husband and I very much enjoyed the Mandarin Oriental the last time we were in Singapore (nearly 2 years ago), but we decided to return to the Four Seasons this time because 1) the guest rooms had been remodeled since our previous stay (4 years ago) and we wanted to see the updates, 2) we wanted to be near the wonderful holiday lights on Orchard Road, and 3) we're generally Four Seasons fans. We stayed for two nights just before Christmas and one night just after the New Year.
We booked a deluxe room for the two nights in December and a superior room the one night in January. Both times we were put in identical rooms on the 11th floor, which is a "couples floor". The main advantage for us was free internet, which the Four Seasons usually charges for. They also brought little desserts to our room each afternoon and had canapes out most of the day on a credenza near the elevators. The rooms on this floor have loads of extra throw pillows on the bed/chair, have 4 M&M canisters full of free candy, and have photos of "romantic" things like wedding rings scattered about as well as books of love poems and such.
The room was generally tasteful but a bit too traditional for me. Even with the extra throw pillows it was bland and too beige. The four M&M canisters in bright primary colors stuck out glaringly (and, I have to say, rather crassly) as the only real color in the room. (Although I did happily eat the free M&Ms and Jelly Bellys). And the romantic photos and stuff were a bit too much for me – a little tacky.
I wish the FS Singapore had followed the example of the FS Bangkok, with sleeker Asian-influenced decor. The rooms in Bangkok have lovely pops of color, with silk throws and pillows on the beds and Thai murals over them. And the rooms at the Mandarin Oriental in Singapore are similar to the FS Bangkok.
The bathroom - also beige, of course – was large and had a big soaking tub and a shower with great water pressure. No complaints there. We had a city view from our room but it wasn't of anything that would wow you.
The fitness center is on par the better ones we've generally found in hotels, and should meet most people's needs. I had a massage at the spa and it was lovely and relaxing.
The lobby isn't terribly distinctive, but it is elegant and quiet, with a couple of little sitting rooms tucked away, as well as two restaurants, a bar, and a small shop. The Christmas decorations were attractive and festive.
Our package included the buffet breakfast, which is delicious and offers a nice selection. The Four Seasons is half the size of the Mandarin Oriental, and you feel this at breakfast for sure – the restaurant is much smaller, quiet, and relaxed – you won't get lost trying to find your way back to your table from the buffet, like at the MO.
Service is, not surprisingly, excellent. The staff knew our names from the first minute. Everyone went out of their way to be helpful. All requests (dinner reservations, directions, coffee in the middle of the night, etc) were handled quickly and efficiently. We were impressed that they sent our laundry to a same-day outside service that charged a very reasonable rate vs. the typical practice of charging a small fortune for per-piece in-house laundry service.
Overall the Four Seasons is a lovely hotel with wonderful service. I highly recommend it if you prefer a smaller, more intimate hotel and/or if you want to be on Orchard Road. But overall I did prefer the more modern, colorful, Asian-inspired room decor at the Mandarin Oriental, and the harbor/skyline views from the MO are spectacular. I also like the location of the MO just as much as the FS. So although I would be happy to stay at the Four Seasons again, I would probably choose the Mandarin Oriental next time.
- Official Description (provided by the hotel):
- Located on tranquil, tree-lined Orchard Boulevard, Four Seasons Hotel Singapore provides a welcome oasis of calm in the midst of the city's bustle. 25 minutes from the airport, the Hotel is strategically located steps away from the shopping, entertainment and business belt of Orchard Road, and Singapore's first UNESCO World Heritage site - Singapore Botanic Gardens. Enjoy luxurious residential comfort and technological conveniences within our 255 spacious rooms and suites, and opt for room service available 24 hours - delivered in 15 minutes - or an intimate, delectable meal at award-winning outlets: One-Ninety Restaurant or Jiang-Nan Chun. Light up your night with handcrafted cocktails at One-Ninety Bar, and then conquer the day with shopping, sights and transit just mere steps away. Post-sightseeing, gently rejuvenate your body and soul under the masterful strokes of our therapists at our award-winning Spa, or reinvigorate at our tennis courts (outdoor or air-conditioned), 24-hour gym and two outdoor pools - one of which is located on the 20th floor, complete with a bar and an unforgettable, spectacular view of Singapore's city skyline. ... more less
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- Also Known As:
- 4 Seasons Hotel Singapore
- Four Seasons Singapore
- Singapore Four Seasons
- Four Seasons Hotel Singapore