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“CONFORTABLE STAY, VERY WELL LOCATED”

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Copthorne King's Hotel Singapore
Ranked #130 of 306 Hotels in Singapore
Level Contributor
119 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“CONFORTABLE STAY, VERY WELL LOCATED”
Reviewed 12 March 2012

Very well located, near the river´s restaurants and bars (across the avenue). The HIP HOP bus stops at one block from the hotel. Good room service, kind attention; all very clean.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Comando23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CopthorneKingSing, General Manager at Copthorne King's Hotel Singapore, responded to this review, 22 March 2012
Dear Comando23,

Thank you for your great review of our establishment. We are glad to hear that you have enjoyed your stay at Copthorne King’s Hotel Singapore.

We look forward to being of service to you again in future.

Yours sincerely
Jeane Lim
General Manager
Copthorne King's Hotel Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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890 reviews from our community

Traveller rating
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    351
    278
    89
    48
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (167)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
West Sussex
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 February 2012

Stayed there for 4 days and disappointed by whole experience. When we booked online we were asked for the time of arrival which we gave as early am. When we got to the hotel we were told the room would not be available until 2 pm. This might have been a condition in the small print but they could easily adapt the website to highlight this when you book. Anyway tired after an overnight flight they wanted to charge us 50% of a full room rate to use a room for 5 hours ! After a long argument involving superiors they finally backed down but it was not a good start. The hotel receptionist was particularly unhelpful. The room was very small and then one night they shut the hotel bar at 11 pm with no reason or warning.

I would not recommend this hotel to anyone.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Trevor L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CopthorneKingSing, General Manager at Copthorne King's Hotel Singapore, responded to this review, 20 March 2012
Dear Trevor L

I am sorry to learn of the service lapse which you encountered during your stay with us.
We will look into your feedback and take the necessary actions. I hope that we may have another opportunity in future to restore your faith in us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Singapore hotels

Australia
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 15 February 2012

We stayed here for 5 days in Jan 2012 and again in early Feb 2012. The first visit was ok, but the second was appalling. How this place got 4 stars is a mystery...2 stars would be more appropriate. Rooms fairly clean, average size, individual aircon which was not adequate. Daily room service. Vacuum cleaners are banned at this hotel, it would seem.
For those with children be advised some of the exterior windows are not secure and can be pushed open easily. I noted also an absence of smoke detectors in the rooms.
This hotels single biggest failing is the appalling customer service.
Our aircon became so noisy I thought it was a fire bell going off. We had to demand a room change, never suggested and no apology. Requests for extra towels or clean cups were simply ignored.
Use another hotel, not this one.

Room Tip: Rooms at another hotel are advised.
See more room tips
  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank said2151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CopthorneKingSing, General Manager at Copthorne King's Hotel Singapore, responded to this review, 20 March 2012
Dear said2151

I am truly sorry that our services fell short of your expectations during your stay with us.
We will be looking into the issues that you have raised.

Thank you for bringing them to our attention.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 9 February 2012

We stayed for 4 nights in January in the tower wing - the rooms were small but nicely set up. Whilst clean the curtains were dirty in room 519 and the thermostat required fixing. Breakfast was included and was adequate - the complimentary shuttle was good - but you must register. We enjoyed the pool. The downside was check in took 30 minutes and our second room was not ready although after 2pm. On the plus side we received a small new years gift - a nice touch and we were an able to use the Pool area and showers on the day we left. Overall pretty good but not the best choice for families as no connecting rooms.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tattmeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CopthorneKingSing, General Manager at Copthorne King's Hotel Singapore, responded to this review, 20 March 2012
Dear Tattmeister

We appreciate you for taking the time to give us your feedback.
It is through such feedback that we are able to seek improvements to serve you better.

Thank for choosing to stay with Copthorne King’s Hotel Singapore. We look forward to being of service to you again in future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
74 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 29 January 2012

I stayed there for just two nights on a business trip. Early check in was possible free of charge. But no one from the service was able to iron my suite.. Anyway, they provided the iron at least. The room was clean but really small. But the view and the small balcony were compensating. Location is pretty good. You can walk to Clarke Quai, plenty of restaurants around there.
Facilities are nice and in good shape. Breakfast was good as well, wide range of Asian and Western

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BK_Shanghai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CopthorneKingSing, General Manager at Copthorne King's Hotel Singapore, responded to this review, 20 March 2012
Dear BK_Shanghai

Thank you for your good review of our establishment.
It was our pleasure to have you stay with us and we look forward to being of service again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Copthorne King's Hotel Singapore

Property: Copthorne King's Hotel Singapore
Address: 403 Havelock Road Copthorne King's Hotel, Singapore 169632, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#98 Luxury Hotel in Singapore
Price range (per night): $146 - $267
Hotel Class:4 star — Copthorne King's Hotel Singapore 4*
Number of rooms: 314
Official Description (provided by the hotel):
Modern Twelve-story Hotel with attached 20-story circular Tower (1978). ... more   less 
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Also Known As:
Copthorne Kings Hotel Singapore
Singapore Copthorne Kings Hotel
Copthorne King's Hotel Singapore

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