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“Excellent. Feel like in own home.”
Review of Fairmont Singapore

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Fairmont Singapore
Ranked #19 of 319 Hotels in Singapore
Certificate of Excellence
Reviewed 15 September 2012

One word I can say for this hotel is Excellent. Location, Room, Amenities, all are very best. The price is also competitive compare with same level class another hotel. Definitely I will stay in this hotel again for my bussines trip in Singapore.

  • Stayed: September 2012, travelled on business
    • Value
    • Location
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Thank gunawan_karnata8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontSingapore, Director of Quality at Fairmont Singapore, responded to this reviewResponded 21 September 2012

Dear Guest,

Thank you for your positive review. We’re glad that you enjoyed your stay and appreciate your compliments on the hotel’s room, pricing, amenities and the convenience of the location.

We look forward to your future stays with us!

Warm regards,
Brian Tan
Director of Quality

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,479 - 4,483 of 6,214 reviews

Reviewed 15 September 2012

we stayed here for New Years eve in 2011/12.

rooms were nice and spacious with lovely views. the hotel is in a good spot for getting around/shopping, although all in all i'd say its more of a luxury business hotel rather than a romantic spot.

restaurants were relatively expensive but quite tasty (we ate at the fancy chinese one).

One bummer from the whole trip was that the cleaners inadvertently recycled a shopping bag that had a pair of £250 sunglasses in them.. the hotel were not particularly helpful about this and hippo never did file the police report required to make an insurance claim :(

ah well.

  • Stayed: December 2011, travelled as a couple
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Thank hippoandbirdie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontSingapore, Director of Quality at Fairmont Singapore, responded to this reviewResponded 21 September 2012

Dear Guest,

Thank you for your feedback and compliments.

Our deepest apologies for the incident regarding the sunglasses. Though some time has lapsed, we would like to know if there is anything else we can do to assist with the insurance claim. We hope to get in touch with you separately.

Best regards,
Brian Tan
Director of Quality

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2012

be so prepared to be pampered ! being a not very healthy old mom, the pillows are great comfy choices .Room service is great! Staff really work hard,good and very attentive ! I love the North Tower . Very nice location and breakfast is a MUST !

Room Tip: I like the rooms at the North Tower Wing but all the rooms are great!
See more room tips
  • Stayed: August 2012, travelled with family
    • Value
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Thank travellingmommie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontSingapore, Director of Quality at Fairmont Singapore, responded to this reviewResponded 21 September 2012

Dear Guest,

We’re delighted to know that you enjoyed your stay and felt pampered by our staff. We appreciate your compliments on the hotel’s room, service, breakfast and locality. Rest assured that we will continue to seek ways to improve our service and fulfill our mission of turning moments into memories for our guests.

We hope to welcome you back to Fairmont Singapore!

Warm regards,
Brian Tan
Director of Quality

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Reviewed 11 September 2012

An excellent place for a stopover in Singapore. We stayed 6 days in August with 2 small children and I have to say the service was absolutely fabulous - not 1 hiccup over the entire time! The hotel is very well located over the top of the Raffles Place shopping mall where you can also find some great places to eat, though the hotel room service food is also very good and pretty good value.

Room Tip: South Tower has Marina Bay View, North tower has city views.
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  • Stayed: August 2012, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Advisor1860
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontSingapore, Director of Quality at Fairmont Singapore, responded to this reviewResponded 17 September 2012

Dear Guest,

We’re glad to know that your family enjoyed your recent stay in Singapore. We greatly appreciate your compliments on the hotel’s service, food and the convenience of the location.

Thank you for choosing Fairmont Singapore!

Best regards,
Brian Tan
Director of Quality

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2012

We stayed at the Fairmont early August
I had booked a Plaza suite but was upgraded to a Penthouse suite which was amazing in every way,beutuful views of Singapore from the 26th floor .The staff at the Fairmont are exceptional ,very professional and friendly.
The breakfast was fantastic with lots of choice.
I would not stay anywhere else in Singapore after this experience ,we will difinatly be back.

Stayed: August 2012, travelled as a couple
1  Thank lavenderhill59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontSingapore, Director of Quality at Fairmont Singapore, responded to this reviewResponded 17 September 2012

Dear Guest,

Thank you for the compliments on the hotel’s beautiful views, breakfast and most of all the service provided by our staff. It will serve as an encouragement for them to continue their good work.

We are certainly looking forward to your return to Fairmont Singapore!

Warm regards,
Brian Tan
Director of Quality

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont Singapore

Address: 80 Bras Basah Rd, Singapore 189560, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Singapore
#8 Spa Hotel in Singapore
#13 Romantic Hotel in Singapore
#14 Business Hotel in Singapore
#19 Luxury Hotel in Singapore
Price Range: $268 - $556 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Singapore 5*
Number of rooms: 769
Official Description (provided by the hotel):
The Fairmont Singapore hotel is ideally situated at the crossroads of Singapore's business, cultural, entertainment and shopping districts. It offers 769 luxurious guestrooms and suites, a collection of 16 distinctive restaurants and bars and 70,000 square feet of prime meeting space - all supported by our Singapore hotel's award-winning service teams.In addition, guests of Fairmont Singapore have access to the Willow Stream Spa, one of the largest spa facilities in Asia, offering the best in spa and fitness services. ... more   less 
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Also Known As:
Fairmont Singapore Hotel Singapore
Raffles Plaza Singapore
Singapore Fairmont

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