Second stay in six months, and they remembered me, very impressive.
There are many very fine top hotels in Singaporeso choice comes down to personal preferences and some details that make the difference. For me these are:
The genuineness of the hotel staff welcome and attention
Decent sized bedroom with modern bath and shower set up
Free mineral water bottles in the room
Fast and numerous lifts
That club floor.
The club floor has a happy hour from 5 to 8 during which all drinks are free. We started each evening with a couple of glasses of champagne, poured and served to you by name. There are always plenty of hot and cold dishes and tureens of excellent food appropriate to the time of day. And certainly substantial enough to make for a full meal if you are too jet lagged to head out.
There were a couple of glitches this time, the wireless (throughout the whole hotel) was not working consistently, which was a real pain, and I don't think they showed enough attention to sorting this out. Also I was disturbed in my room one night by housekeeping, for which I got a reasonable adjustment to the bill, but felt I had to push harder than I should to achieve a result I thought fair.
I would come back - its the quality of service that stands out, right across the hotel.More
- Free Wifi