Arrived and taken to level 22. Check in efficient and quick. Booked a club room with a requested view (well worth it as some rooms face directly into office or apartments).
Room comfortable but only one seat available for two, so late room service requires sitting on window boards. Bathroom good but no plug for bath. Curtain and block out shutters keep the room dark. Fridge was not working but was replaced next day, in the meantime the club staff cooled a bottle of wine we had brought
Breakfast and canapes in the club lounge on level 22 are generally good but could be improved with the bacon, tomatoes, hash browns, etc being kept warm/hot as they are stone cold (use mini oven to heat). Eggs are cooked fresh. Evening drinks are a nice touch. Staff on level 22 are excellent and keen to assist.
Hotel is close to the Novena station and shopping centre.
Overall a very good hotel with a few small issues that if fixed would definitely make it a 5 rating. Would definitely recommend to friends.More
- Free Wifi
- Room service