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All reviews clarke quay great location frosted glass shower and toilet nice pool mrt station nice hotel pool and gym business trip walking distance rooms are small central location short stay nice stay marina bay chinatown privacy
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Reviewed 22 August 2011

My husband and i stayed here for 8 nights. After reading some of the reviews I was a little concerned as I had made the booking a couple of month ago. I needn't have worried. Yes the rooms are compact but you only shower and sleep in them after all. We opted for a poolside room which was a real bonus and helped us maintain our 'Cool'. The hotel is so handy for lively Clarke Quay and a stroll down to China town. All the staff were so eager to help and were very efficient. The place was imaculate. We had breakfast there several mornings and it set us up for the day. Have to agree with a previous advisor that the coffee was poor but that seemed to prevail at most cafe's we tried. Most seem to use condensed milk!! If we went back to Singapore we would stay here again.

Room tip: Ask for poolside room
Date of stay: August 2011
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Jobmilfordonsea
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
park_regis2011, General Manager at Park Regis Singapore, responded to this reviewResponded 15 September 2011

Dear JoebDunfirmlineFife

Thank you so much for taking the time to review and your nice comments about us. We are delighted to know that we managed to exceed your expectations and that you have thoroughly enjoyed your stay with us. It is truly heartwarming to know our efforts to provide quality service is being appreciated by you and your husband!

We are grateful for your feedback as it enables us to continually monitor our guest’s expectations and we hope to welcome you and your husband back to Park Regis Singapore soon.


Sincerely yours,

Jason Dowd
General Manager

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Reviewed 15 August 2011

Good location on Clarkes Quay. Lovely but small room ( shared with a friend). Had B'fast in the hotel on one morning, it was lovely ( but terrible coffee). Friendly , helpful staff. Used the 'business centre' to keep up with my emails and found that good for computer access. Lovely pool and fitness centre.

Date of stay: July 2011
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank MerefromBrissy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
park_regis2011, General Manager at Park Regis Singapore, responded to this reviewResponded 15 September 2011

Dear MerefromBrissy

Thank you very much for taking the time to review and complement us. We are glad that you have enjoyed our breakfast and our facilities and we have noted your comments about the coffee and will certainly look into improving the quality.

We look forward to having you back with us soon.


Sincerely yours,

Jason Dowd
General Manager

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Reviewed 15 August 2011

I stayed here for 2 nights whilst on business in Singapore and found it to be perfect for my needs.
The hotel is still fairly new and some taxi drivers found it difficult to locate and it's also in a one way system so once they go wrong you need to go roudn the block again. The wait for check in was a bit slow as there was only one person on reception but the actual process was relatively quick.
The rooms are a good size for a business trip and have everything one might need i.e. iron, ironing board, mini bar, kettle etc. Broadband is extra and I didn't use this.
The food was good - it's not going for a michelin star but what I ate was fine. room service was quick and i got waht I asked for. In room breakfast was a little late but nothing too bad and I was missing my drink and pepper which I had requested (again not a major thing)
Check out was quick and the service in gereral was friendly and polite.
Not sure if I would stay here as part of a holiday but it's perfect for a business trip

Date of stay: August 2011
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank horsefamily778
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
park_regis2011, General Manager at Park Regis Singapore, responded to this reviewResponded 15 September 2011

Dear HKtravelHK

Thank you so much for your wonderful compliments on the hotel. We are thrilled to know that we have catered to your needs and that you have enjoyed dining with us. Being centrally located in the Central Business District, we pride ourselves to be in a prime location for business travelers like you.

We have taken note all of your comments and we will certainly pass them on to our staff in order to improve our services offered to you. Once again, thank you for taking your time to provide your invaluable feedback and we hope to have you back with us soon.

Sincerely yours,

Jason Dowd
General Manager

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Reviewed 5 August 2011

Stayed at the hotel already twice and still find the location and the design very much ok, also they have some good deals on some internet sites.
BUT:
- internet is VERY expensive
- breakfast is VERY expensive (staff not too attentive and had to argue last time that the request for green tea was included in breakfast - tea bag, not open tea...)
- check/in, check/out slow, request for late check out on Sunday was NOT granted (I was asking for 14.00 - as they were 'fully booked' on that day - Sunday, 14.00????)
- beer and drinks at nice open air bar RIDICULOUSLY expensive (more than in night bars in Singapore)
Next time will only take the room and go to nearby places for breakfast or drinks.

Date of stay: July 2011
  • Trip type: Travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank expatjakarta
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
park_regis2011, General Manager at Park Regis Singapore, responded to this reviewResponded 15 September 2011

Dear expatjakarta

First and foremost, we would like to thank you for your kind comments about the location and design, and the fact that you have stayed with us twice means a lot to us.

With regards to the charges mentioned, we have taken note all of your comments and we will certainly review the pricing so as to provide a more competitive service for our guests. Also as we were running high occupancy in the month of July, we were unfortunately unable to extend late checkout to you as our check in timing is at 1400hrs. We wish to seek your kind understanding on this.

Once again, thank you for taking your time to provide your invaluable feedback and we hope to welcome you back soon.

Sincerely yours,

Jason Dowd
General Manager

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Reviewed 1 August 2011

I spent two days in Park Regis. It is worth for your time and money to stay in. Staff are friendly and helpful. It is near to airport (20 minutes by taxi), shopping malls (5 minute walk to Central Mall, 7 minute walk to China Town), MRT station (2 minute walk to Central Station). Room is clean with TV LCD, Internet cable with reasonable fee. I forgot bring my swimsuit, otherwise I would try the beautiful swimming pool there. And It is a very safety hotel. Don't forget to bring your stuff (toothbrush/paste, electric adapter, ...) . And a mini electric kettle if you want to drink a hot coffee cup in your room. It is a nice hotel.

Date of stay: July 2011
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank nguyentv61
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
park_regis2011, General Manager at Park Regis Singapore, responded to this reviewResponded 15 September 2011

Dear nguyentv61

Thank you so much for taking the time to review and your nice comments about us. We are delighted to know that you have thoroughly enjoyed your stay with us and that you like the location of our hotel. It is truly heartwarming to know our efforts to provide quality service and safety is being appreciated by you!

With regards to your concerns, we do provide complimentary coffee/tea together with a kettle for each room which is kept in the drawer next to the bed.

Once again, thank you and we hope to welcome you back to Park Regis Singapore soon for a swim.


Sincerely yours,

Jason Dowd
General Manager

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