It's a real shame. The conversion of the building was brilliantly done, and the location, while inconvenient in some respects, is a treat if you're in Singapore on business and are being ferried to meetings by car or taxi anyway. The problem is that the whole place is so darn badly run. They have obviously cut staff to what they think is the absolute minimum number of bodies, but it's not enough to run the place adequately. Twice I called room service and got no answer at all. Once I called the front desk to complain that room service wasn't answering and the front desk didn't answer either! Even worse, the employees they do have are clearly inexperienced and hired primarily because they are cheap. Most were of good will, but simply confused and inept. There wasn't a single day that I didn't have to call and tell the front desk that housekeeping had failed to do something like leave enough towels. And only once did I get any response to my complaint. Whoever the general manager is, he is either the most ineffectual manager in the history of the hotel business or just willfully blind to the inadequacy of his staff. And it really is a darn shame. A beautiful conversion of a historical building has been ruined by cheap and adequate management. Put Ritz Carlton in there and you would have something. Now you have...well, not much.
- Official Description (provided by the hotel):
- Surrounded by the lush greenery of a historical park, the heritage Hotel Fort Canning offers a discreet sanctuary of calm in the vibrant city and an epitome of style and modern comfort in each of its 86 guestrooms and suites. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hooroo Pty Ltd, Expedia APAC, Wotif.com, Agoda, Hotels.com, lastminute.com.au, Booking.com, Ctrip TA, Priceline, TripOnline SA, Evoline ltd and Cancelon so you can book your Hotel Fort Canning reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Fort Canning Singapore