As the title mentioned aboved. This hotel is non-targeted for business stay at all despite being a 5 Star and well known hotel. The service is really dissapointing, for instance:
1. I booked the Clubroom which suppose to come with a Nespresso machine. I called them to ask where is the machine. Their answer was it is only available to "Suites Room". And guess what? I later found the machine hidden in the cupboard that is with the safe. Their information is totally unreliable.
2. I called them to help me collect the Hotel postcard from my room to post it. They told me they can't estimate the price to post the card because of the measurement? They don't know their own Hotel Postcard measurement???
3. Check in time is totally terrible.
If you are looking for a hotel that provide great service, this hotel will not be for you.
If you are looking for a hotel for the convenience for gambling and shop for luxurious goods, then this is for you.
Lastly, I will definitely not stay nor recommend this hotel to anyone.More
- Free Wifi