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Reviewed 17 September 2018 via mobile

My family and I had enjoyed our staycation at Hotel Classic by Venue tremendously!

Amenities:
- There are some restaurants that open 24-hour with plenty of halal food choices.
- Located less than 3mins walk to the nearest bus-stop that can take us to the train station.
- Hotel does not provide laundry service, but we found a 24-hour laundry service located about 5mins walk away from the hotel.

Room:
- It is squeezy, but very clean and cosy.
- We especially love the “notice system” in front of every room that has a doorbell, make-up room, and do not disturb functions.
-Room has no iron and iron board, but it is available upon request :)

Service:
- We were given a sweet complimentary surprise of fruits by the hotel!
- Staffs are prompt, courteous, responsive, and helpful.
- We were late for our checked-in and -out, yet staffs are very understanding and gave us 30mins grace.

We wish the team all the best and continued success. We will definitely recommend the hotel to our family and friends!

Thank you very much, Hotel Classic.

Stayed: September 2018, travelled with family
Thank Ain S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerCare_Azmi, Guest Relations Manager at Hotel Classic by Venue, responded to this reviewResponded 8 October 2018

Dear Ain S,

Greetings from Hotel Classic by Venue.

Thank you for the kind words. We are honoured to hear that your stay with us was satisfactory. We hope to have the opportunity to welcome you back with us once again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2018

Good location, next to the airport (15 min), pleasant employees ! The place is clean, we ask for early check-in and they have done everything to satisfy us.The only problem was that windows cannot be opened.

Stayed: September 2018, travelled with friends
Review collected in partnership with this hotel
Thank sabeenamohamed2504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerCare_Azmi, Guest Relations Manager at Hotel Classic by Venue, responded to this reviewResponded 12 September 2018

Dear sabeenamohamed2504,

Greetings from Classic by Venue.

We are glad to read that you had a great stay with us and appreciate your compliments on the convenient location and the warm hospitality rendered by our staff. It was certainly our pleasure to have served you during your stay and we hope to welcome you back for yet another memorable experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2018

+ The interior and design inside the hotel is very nice
+ Very friendly and welcoming staff!!
(We got free room upgrade, two hours late check-out and could use the pool at the hotel next door. All this without even asking!! It really shows that the staff is making your stay as good as they possible can!)
+ Very clean
+ Brand new hotel
+ Smart TV in the room
+ Quiet location = good nights sleep

- Notice that the hotel is a 10 minute walk away from MRT, I don't think this is a problem, but you have to walk a bit. (Or take a taxi)
- The rooms are quite small

I like this place a lot and will definitely recommend!

  • Stayed: August 2018, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Lærke W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerCare_Azmi, Guest Relations Manager at Hotel Classic by Venue, responded to this reviewResponded 1 September 2018

Dear Lærke W,

Greetings from Hotel Classic by Venue. We are glad to read that you had a great stay with us and appreciate your compliments on the convenient location and the warm hospitality rendered by our staff. It was certainly our pleasure to have served you during your stay and we hope to welcome you back for yet another memorable experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2018

We stayed one night in this hotel before heading home. It is newly refurbished and very clean. The hotel staff were very welcoming and helpful/friendly. It is convenient for local shopping malls and food halls and is about a 10 minute walk to the nearest MRT. The room was a little cramped and there was no window but the beds were comfortable and it was good for our overnight stay.

  • Stayed: August 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank Steve31415
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerCare_Azmi, Guest Relations Manager at Hotel Classic by Venue, responded to this reviewResponded 1 September 2018

Dear Steve31415,

Greetings from Hotel Classic by Venue. We are glad that our hotel location has enhanced your stay here in Singapore. We wish that you will continue your patronage with us.

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Reviewed 18 August 2018

Hotel is in a very good location for Bus, MRT as well as Taxi users. I went to Bayfront and Santosa with an ease. No hassle to change the Bus or MRT. The taxi took S$14 to the airport terminal -1. Rooms are washrooms were very very clean. Staff is friendly and good to guide you all the way to attractions and also provide you with valuable suggestions. To save cost on hotel stay and enjoy more on attractions was my target and the hotel provide even a good service in this price. I booked a three-bed room which was good enough to stay at a reasonable price. Even I don't face any issue with late night food delivery. Fair price mart was a few steps away as well as 7-eleven. There was a lot of halal food options nearby too.

Stayed: August 2018
2  Thank saadullah_k78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerCare_Azmi, Guest Relations Manager at Hotel Classic by Venue, responded to this reviewResponded 1 September 2018

Dear saadullah_k78,

Greetings from Hotel Classic by Venue.We are pleased that you had an enjoyable stay. We look forward to welcome you once again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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