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“OK” 3 of 5 bubbles
Review of Pinnacle Hotel

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Pinnacle Hotel
Ranked #277 of 309 Hotels in Singapore
New York City, New York
Level Contributor
109 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“OK”
3 of 5 bubbles Reviewed 2 March 2012

We stayed 1 night at the Cultural Hotel (previously known as Citihub) and it was okay for an overnight stay. Paid S$140 which is overpriced for what you get, but Singapore is expensive and I found there is a huge difference in the 2 star hotel chains where you pay half the price and the 3+ star hotels so this hotel was okay.
Pros: Clean room, comfortable bed, okay location near little India and Mustafa shopping mall.
Cons: Poor service at reception which was looked like a combination of being understaffed (2 people during peak check out morning and had a wait a long time) and reception staff not wanting to be attentive. 10 minute walk to closest MRT (Lavender) and the breakfast was terrible (not worth paying extra for breakfast - go out and enjoy better food). It appears to be a busy hotel with lots of groups.
Overall - ok for an overnight stay but better elsewhere (check out Hotel V not far away).

  • Stayed February 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank YiliKR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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282 reviews from our community

Traveller rating
    16
    63
    104
    47
    52
See reviews for
109
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Thiruvananthapuram (Trivandrum), India
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 bubbles Reviewed 23 February 2012

I have stayed in Citihub Singapore last October when i went with my family, The room is really clean and the location is really good. You have lots of restaurants at little india. But the complimentary break fast is poor. Despite all Indian customers, they provide more chinese stuff..Also the quality of food is not that great. The staff is arrogant and really irritating .

The rooms are small buy neatly arranged, Dont expect anything other than this

  • Stayed October 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Praveen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Singapore hotels

Montevideo, Uruguay
Level Contributor
187 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
1 of 5 bubbles Reviewed 20 January 2012

Singapore is an expensive place but seriously...this hotel is sooo over priced for the shoe box that you get. Rooms are super small with no view or character at all. The WIFI never worked and the staff kept saying they would get someone to fix it but never did. The baby cot they provided was just a wooden gate surrounding a mattress on the floor - very dangerous because our baby could fit his arm under the bottom of the barrier gate. We had to ask everyday for a 3rd towel (we had 2 adults and 1 baby staying in the room) and yet everyday they would only give us 2 towels! The fridge in the room had no facility to make ice and you can't get it from the hotel restaurant either. The breakfast is terrible and not worth staying for, bad coffee and items such as wedges and onion rings for breakfast!
We often asked at reception about how to get somewhere and they would always say 'take a taxi' but this is the most expensive way around and there was always a metro/bus alternative but they knew nothing about these ways of travel.

  • Stayed December 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Netty2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 bubbles Reviewed 16 January 2012

The staffs are very unfriendly and rude. The rooms were very small and leaking. Not advisable for family with children. The breakfast was terrible.

  • Stayed December 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Selina23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 25 December 2011

We found the reception staff to be very helpful and courteous. They moved rooms around initially so we could check in early (10.30am) and seemed very helpful. The bed, pillows and linen were SO comfortable we had the best nights (5) sleep we could've hoped for. Breakfast was a mix between Asian and Indian food which for us was a treat. Good location with a bus at the front door that goes directly to the Singapore Art Museum and MRT a small block away. Will definitely return.

Room Tip: Go for the end of a hall way if you are wanting quiet at night. Singapore seems like a city awake at...
See more room tips
  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Lovesgoodfood01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pinnacle Hotel

Property: Pinnacle Hotel
Address: 270 Jalan Besar #01 Cultural Hotel | Little India, Singapore 209019, Singapore (Formerly Cultural Hotel)
Region: Singapore > Singapore
Amenities:
Restaurant Wheelchair access
Hotel Style:
Ranked #277 of 309 Hotels in Singapore
Price range (per night): $93 - $368
Hotel Class:3 star — Pinnacle Hotel 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Cityhub Hotel Singapore
Pinnacle Hotel Singapore

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