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“Very convenient for stop over”

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Crowne Plaza Changi Airport
Ranked #35 of 316 Hotels in Singapore
Certificate of Excellence
Reviewed 25 September 2012

The queue for checking in was long during our stay because of a tour group from a Cruise ship. Had to wait 30 minutes for it, other than that, our stay was flawless. We had to use the business center the next morning to print out a confirmation and normally they would charge per hour but since we were there for less than 5 minutes, the Lady was so kind and let us get away with it. Which I appreciated! The pool area looks very inviting but we didn't get to use it. The room was comfortable, decent size with a cool -see through- wall in the bathroom, but don't worry, it comes with a curtain/ blinds just in case you stay with a friend. The check out process was very easy & fast, all we did was picking up the phone and told them that we are about to leave the room. I'd stay here again and again and again.

  • Stayed: January 2012, travelled as a couple
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Thank w0rldtr4veler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this reviewResponded 1 October 2012

Dear w0rldtr4veler,

Thank you for your balanced and frank review of your stay with us! We are always striving to better our service and offering and provide even greater value to our guests and we really appreciate the time you've taken to share about your experience on TripAdvisor!

We're glad that you enjoyed your stay with us and that it was such a good experience that you'd consider staying with us again! Being told that your stay with us was "flawless" really put a smile on our faces.

We definitely look forward to welcoming you back on your next trip here!

Sincerely,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport

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3,070 - 3,074 of 4,541 reviews

Reviewed 25 September 2012

Stayed here in November last year returning back from Maldives for our honeymoon, check in was fast and easy and even though we didn't have a booking were checked in within minutes reception and staff were great we had a 1 bedroom airport view suite,

The room was spacious and very clean and modern the hotel amenities were great we left our luggages had a shower and off we went sight seeing Singapore, when we returned the room was freshened up again fresh towels and amenities which took us by surprise what great service.

We slept for 6 hours then woken up by our wake up call and again showered dressed and walked over to check out which was hassle free and made our walk over too the airport.

So a lovely stopover location gives your plenty of time for everything you need as its located in the airport would not stay anywhere else during a Singapore stopover.

Room Tip: Get a room facing the airport runway its not as noisy as you would think just a beautiful view
  • Stayed: November 2011, travelled as a couple
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Thank Hulya A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this reviewResponded 1 October 2012

Dear Hulya A,

Thank you for your excellent five-star rating and detailed review on Crowne Plaza Changi Airport. We greatly appreciate the time you've taken to share about your experience with us on TripAdvisor.

We constantly work towards providing each and every one of our guests with a hassle-free, relaxing and seamless stay experience and it delights us to know that your stay with us was perfect and you enjoyed your time with us on your return from your honeymoon trip to Maldives.

I agree with your wonderful suggestion of choosing a room that faces the runway. For those who enjoy watching the airplanes take off, we highly recommend putting in a request for one of our runway view rooms. Our rooms are soundproofed to ensure that you're still able to get a good nights rest with us.

We hope to welcome you back on your next stopover or trip to Singapore.

Cheers,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2012 via mobile

This hotel is perfect for North American travellers arriving late at night. It's located in Terminal 3 at the end of the arrivals level and you can just pick up your bag and roll it to the end of the terminal to the hotel lobby.

Large rooms, with wonderfully comfortable beds, modern bathrooms and a large flatscreen TV and lots of marble make for a great overnight although it is expensive. It is very clean and the included bathrobe and slippers are a nice touch.

The breakfast buffet is also very large and complete and was included in my room rate. If you have a connecting flight in the morning you can't beat the convenience.

  • Stayed: September 2012
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1  Thank Hikescdnrckys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this reviewResponded 1 October 2012

Dear Hikescdnrckys,

Thank you for your positive feedback and incredible five-star rating of Crowne Plaza Changi Airport. We appreciate the time you've taken to write such a detailed review of our hotel!

We constantly strive to provide our guests with the most seamless service from check-in right out to check-out and we're happy to know that you got to experience that with us.

If you are considering staying at Crowne Plaza Changi Airport again, may I suggest booking our Get Connected rate on our booking site which is inclusive of both breakfast and internet which is our latest room promotion available.

We look forward to welcoming you back on your next stopover or visit to Singapore.

Cheers,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport

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Reviewed 24 September 2012

We have used this hotel for 24 hour stopover in Singapore on our way to Europe. It is excellent hotel, conveniently located on the airport. Excellent service, great quality room. very friendly staff. Metro station located below hotel and accessible by lifts is making easy and very cheap access to the city. No better way to have a nice rest and be able to explore the city. Highly recommended.

Room Tip: All rooms are excellent quality with great view of the airport.
  • Stayed: July 2012, travelled as a couple
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Thank Tony P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this reviewResponded 1 October 2012

Dear Tony P,

A big thank you for your excellent five-star rating and review on TripAdvisor!

It is of utmost importance to us that our guests are able to experience seamless service from the moment they check-in till the time they check-out and they are able to rest and rejuvenate with us. We're delighted that this was exactly what you experienced.

We are always looking for ways to improve on our service and offering or to reward members of our staff with the praise and recognition they deserve if they have done a great job. If you have any commendations, additional feedback or comments, we'd love to hear from you at sincp@ihg.com.

Thank you once again and we look forward to welcoming you back on your next stopover or trip to Singapore.

Sincerely,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2012

I got a chance to stay for a night there when my flight to middle east was delayed.
It was great, easy access from all the terminals in changi by skytrain. Perhaps the only delay you'll face is the queue at the customs during check-out from T3. And once you're out of T3, you can see directly the hotel area.
Room was fine, interior was good. my favorite was the leaves and flowers paintings on the white frosted glass divider of bedroom and bathroom, nice touch. Sleep quality was good, even though its airport hotel, you won't hear the noise of airplane, quite and simple.
Tried the breakfast in the morning before check-out and it was good and fast. the only thing needs to be improved -for me- is the attentiveness of staff, they're good but when the restaurant wasn't busy, it should easy to clear the table when the guest's dishes was finished.
MRT station is very close, if you want to enjoy the downtown, don't take taxi, take MRT instead.

  • Stayed: October 2011, travelled solo
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Thank adicae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this reviewResponded 1 October 2012

Dear adicae,

Thank you for your feedback! We greatly appreciate the time you've taken to write us a review on TripAdvisor.

We are pleased that our conveniently location within Terminal 3 and well-designed sound-proofed rooms helped you achieve a fuss-free and restful stay with us while waiting out your flight delay.

We have already spoken to our restaurant service team. We really value your honest and constructive feedback and welcome any additional suggestions to sincp@ihg.com. Do feel free to send us an email anytime.

We hope to see you again.

Warmest Regards,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Changi Airport

Address: 75 Airport Boulevard | Changi Airport Terminal 3, Singapore 819664, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Singapore
#15 Business Hotel in Singapore
#16 Romantic Hotel in Singapore
#17 Spa Hotel in Singapore
#35 Luxury Hotel in Singapore
Price Range: $207 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Changi Airport 5*
Number of rooms: 563
Official Description (provided by the hotel):
Voted the World's Best Airport Hotel by international travellers in the prestigious Skytrax World Airport Awards for 3 consecutive years (2015, 2016 and 2017), Crowne Plaza Changi Airport's modern architecture combined with hints of nature gives you a glimpse of what to expect in Singapore - a modern garden city. Just steps away from the departure and arrival hall, rejuvenate in the comforts of our calming room or visit our spa for a range of massage treatments. A cutting-edge air-conditioned linkbridge connects the hotel to world-class Changi Airport Terminal 3, with Terminal 1 accessible by SkyTrain and Terminal 2 accessible via a mezzanine link bridge. We are just 10 minutes from Changi Business Park, Singapore Expo and 25 minutes from the city by taxi or MRT. An award-winning airport hotel offering contemporary soundproofed rooms with comfortable beds and spacious modern bathrooms, it is the perfect hotel for a quick stopover between long-haul flights. Crowne Plaza Changi Airport is more a business hotel with a resort ambience. Discover the tropical resort hidden within the hotel with courtyard gardens, a landscaped pool area and peaceful garden views from the Lobby Lounge or al fresco courtyard. Immerse yourself in '70s glamour at bar'75 with intimate nooks for cocktails, dine Cantonese-style at Imperial Treasure or have a buffet of international delights from Azur. Host a tropical garden reception, conference or wedding in our seven meeting rooms and ballroom. Stunning design and the latest technology ensure a successful event with us. ... more   less 
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Also Known As:
Crowne Plaza Singapore
Crowne Plaza Changi Airport Singapore

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