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“Good compared to the other offerings at Universal Studios”
Review of KT's Grill

KT's Grill
Ranked #32 of 101 Restaurants in Sentosa Island
Cuisines: American
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 18 July 2017

If you want a real restaurant feel and service, head here. Leave the kids in the food court. Decent prices for considering the location.

    • Value
    • Service
    • Food
Thank bobshot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 20 July 2017

Dear Bob K,

Thank you for taking your time to write about your experience with us on trip advisor, we appreciate your review. We are delighted to know that you enjoyed our service throughout during your visit to KT's Grill @ Universal Studios Singapore.
We look forward to welcoming you back in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (65)
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8 - 12 of 65 reviews

Reviewed 11 April 2017

we didn't expect much from the F&B outlets in any theme park. since we have some dinning vouchers when we got our USS tickets so we just don't want to let it go to waste.

went to KT's Grill the food standard is good for a restaurant in a theme park.

We had a burger, steak and pasta.
i will say is not those cut throat expensive food that you are force to get in a theme park. Especially with the dinning voucher that we had.

Overall food and service is good. is not crowded as well. we can take a good rest from the tiring day after going for all the rides.

    • Value
    • Service
    • Food
Thank Zita28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 18 April 2017

Dear Zita28,

Thank you for taking your time to write about your experience with us on trip advisor, we appreciate your review. We are delighted to know that you enjoyed your dining experience with us.
We look forward to welcoming you back in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2017 via mobile

To be honest, the food isn't something to write home about. But service staff were friendly and efficient. Orders taken and quickly served up. They also made a point to refill our iced water as it was a hot day. This restaurant is located near the washrooms, so it convenient.

Thank PinkP47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Y0garajah, Assistant Director of Food & Beverage Operations at KT's Grill, responded to this reviewResponded 26 February 2017

Dear Guest,

Thank you for taking your time to write about your experience with us on trip advisor, we appreciate your review. We are delighted to know that you enjoyed your dining experience with us.
We look forward to welcoming you back in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2017 via mobile

Is this a counter service restaurant? We were waiting for the waitress to settle our table, then she came and asked if we were ready to order, we said that of course not, that we are not even seated yet. And then she said that we should order before seating. We said that we would like to be seated first, then she said that we could not, so we left, terrible service.

Thank Leonardo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Y0garajah, Assistant Director of Food & Beverage Operations at KT's Grill, responded to this reviewResponded 7 February 2017

Dear Guest,

On behalf of the Universal Studio F&B management, I wish to thank you for providing us with valuable feedback on your recent visit. Please accept our sincerest apology for delivering a less than perfect dining experience. Your comments have been shared and discussed with the entire team as we take feedback very seriously.

Our highest priority is to provide guests with exceptional service and great food while they enjoy the rides and shows. It is very unfortunate this does not happen during your visit.

We hope this isolated incident would not impair your confidence in us and we look forward to welcoming you back in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2016

If you're looking for a place to eat when you're in Universal Studios, this must be it.
The deco really feels like eating in a New York deli/restaurant. I've never been to New York before, but it does feel like being there.
We were all aware that the prices of food at this restaurant will be more expensive than elsewhere on the island. But hey, it's a theme park and we can have a nice cosy meal in this restaurant. Why not.

Service was great. But food took a while to arrive. Likely cos it was meal time for many park visitors.

    • Value
    • Service
    • Food
Thank SGThai2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Y0garajah, Assistant Director of Food & Beverage Operations at KT's Grill, responded to this reviewResponded 16 December 2016

Dear Guest,

Thank you for taking your time to write about your experience with us on trip advisor, we appreciate your review. We are delighted to know that you enjoyed your dining experience with us. We look forward to welcoming you back in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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