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“Great kids pool area and Sentosa”

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Resorts World Sentosa - Festive Hotel
Ranked #10 of 13 Hotels in Sentosa Island
Dublin, Ohio
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Great kids pool area and Sentosa”
Reviewed 25 August 2012

Despite finding ants marching on the coffee table, I am giving it four star because of their service, the package deal they offered, great view toward harbor from balcony and its location close by Universal Studio. Stayed for 2 nights at family room and satisfied with the service. Great connected to 3 other hotels and shops. They also giving us a free pass for unlimited riding train to VIVO round trip.

NOTE: Showed the print out reservation upon entering the Sentosa Island if you use a taxi at the booth and they will let you in free. That way you save $$.
Eat at the Malay food court is cheaper.
Check RWS website for special promotion because sometimes it is a lot cheaper than booking through internet and travel agent.

Room Tip: Higher floor for better view.
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  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fionna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (402)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Hebrew first
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English first
Kuala Lumpur, Malaysia
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 22 August 2012

Stayed at this hotel for 2 nights and overall satisfied with the services provided by the hotel.Checking in was fast at 5pm and all staffs approached from receptionist,conciege,fiesta are well manners.A few issues to comment are technician service was poor,buffet breakfast were very basic and are the same for 2 days .We enjoyed our stayed here and visited Universal Studio.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank gsk007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 August 2012

I had booked a S$ 728 package from RWS website in July for my son's 5th birthday. It was a good deal the following package:-
1) 2X Universal Studio tickets
2) 2X Universal Studio Express tickets
3) 2X MEM museum admission tickets
4) Breakfast for 2
5) 3D2N stay at Festive Hotel (Deluxe room with 1 high single size bed and a queen size foldable bed and a king size bed).

It was a good experience. Towels are provided FOC at the swimming pool and the pool was clean. Room is clean and big. However, there is a lack of variety for breakfast but generally the food served are fresh and tasty. They gave 2 parking coupons for each room booked. In addition, free light rail tickets were also given to the guests so that we can go out of RWS during our short stay there.

However, there are always room for improvement.
1) There is no door bell in the room. The staff needs to knock hard on the door for room service.
2) What is worst is the bell boy gave us the bags that do not belong to us! There must be something wrong with their process and they need to relook into this.
3) A Chinese lady staff at the check in counter/ conceige isn't very friendly. She does not bring smile on her face. When we asked for our attraction tickets, she asked if we have printed them at home refusing to print them for us. She should go for further customer service lesson.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank meowca88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Macau, China
Level Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 11 August 2012

The check-in queue was a bit confusing as there were four different lines in the reception counter . Luckily the staff is efficient and I can get my room key in less than 5 minutes.

The room is big -- not only by Singapore standard. There's a nice balcony overlooking the pool area with sea breeze coming through the window.

Housekeeping is efficient and has good attention to details. Bottled water refilled every day and fresh towels are always ready.

The pool area is easily accessible and has three separate pools for different needs.

Check out is equally efficient and overall a pleasant vacation experience.

Room Tip: Ask for the room on the top floor (8th). View is great!
See more room tips
  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
2 Thank ruadocampo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
90 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 11 August 2012

This is really a hotel to stay in for a family. Don't expect poshness. The rooms are small (typical for Singapore anyway) but it's clean and efficient and will accommodate a small group (one king bed, one bunk and a sofa bed accommodated us with our 4 kids). The best part is that the concept of Resorts World being a one-stop leisure place really works well here. Universal is nearby which means you can go early and come back to your hotel and go back again. When the kids are in bed at night, there is a casino downstairs. There is no shortage of bars and shows and other stuff for adults after sundown.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank hav4wannatravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Resorts World Sentosa - Festive Hotel

Property: Resorts World Sentosa - Festive Hotel
Address: 8 Sentosa Gateway Resorts World Sentosa, Sentosa Island 098269, Singapore
Phone Number:
Region: Singapore > Sentosa Island
Amenities:
Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 13 Hotels in Sentosa Island
Price range (per night): $259 - $505
Hotel Class:5 star — Resorts World Sentosa - Festive Hotel 5*
Number of rooms: 447
Official Description (provided by the hotel):
Exuberant yet relaxing, and brimming with family and child-friendly facilities, Festive Hotel makes for the ideal family getaway. The Deluxe Family King room comes complete with a sofa bed and a loft bed to comfortably accommodate a family of four. For some splashing good time, make your way to the hotel pool. While the little ones have a blast at the separate kids' pool and wet play area, adults can relax by the poolside cabanas. For more family entertainment, Universal Studios Singapore®, S.E.A. Aquarium™ and Adventure Cove Waterpark™ are just minutes away. ... more   less 
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