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“Indulgence , and why not ?” 4 of 5 bubbles
Review of Capella Singapore

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Capella Singapore
Ranked #1 of 13 Hotels in Sentosa Island
Certificate of Excellence
Singapore
Level Contributor
217 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
“Indulgence , and why not ?”
4 of 5 bubbles Reviewed 20 February 2012

If you want to get away from the city pace, smog , traffic , noise , concrete - Then this is the place . Set amongst lush greenery with all yr modern amenities , Capella is a great stay . Great rooms , great pool , great lush greenery every where you turn .

Leave yr city expectations at the door as well when it comes to service . The staff are there , but perhaps not as quick footed as their counterparts in town . If you want to leave sentosa via a cab , be prepared for a wait as well . Then again , what's the hurry? You're here to enjoy this place for a reason , so, take a chill pill and relax ....

  • Stayed June 2011
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank hunnybunx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,194 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (244)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Cannes, France
Level Contributor
66 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed 20 February 2012

After a few visits of Singapore, you can become tired of a bustling, noisy city, that wants to be bigger and better than manhatten. Sentosa seems a godsent alternate with a (not too attractive) beach and pleasant recreation areas under shady tropical trees with ponds. A regular bus takes one to the city if necessary. The accomodation leaves nothing to be disired and matches the high hotel standards of Singapore. The garden restaurant with a view of the harbor at night is enchanting and the chinese cuisine, served from rich open buffets is a relish. We left after two nights, without complaints and a very good feeling about having booked this resort. But on returning I was miffed at finding a belated minibar charge on my credit card balance sheet for items we had not consume. Not a big amount, though, less than $100, but I resented that after having regularly checked out, my card number and signature on file was being used to throw any new charge at me. Suspecting an indelicassy,, I immediately contested the charge in writing, arguing, that in my age I would never dare sinking my teeth into a rockhartd oiece of near frozenToblerone chocolate, even for free ,and certainly not from a mini bar. The management was absolutely correct in the matter, informing me that the young receptionist had left them, (probably fired when his fiddling was discovered through earlier complaints) and the amount refunded to my credit card without delay. I can therefore still highly recommend it.

  • Stayed March 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CLAUDE B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
282 reviews
138 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
5 of 5 bubbles Reviewed 19 February 2012

This is a really special hotel.

We spent the first two nights of our honeymoon here, staying in a one bedroom garden villa, in January 2012. It was just what we needed after a stressful few months at work, planning and then having our wedding, and then stepping off a 12 hour flight from Europe.

Every aspect of the service we received in this hotel was flawless. One of their "personal assistant" team contacted me a few days before we left the UK to check our flight details, and ensured our room was ready when we arrived. They also gave us a complimentary late checkout (as our onwards flight to Australia was in the evening), which I thought was a very nice touch.

Check-in was just a breeze - they had iced tea ready for us to sip while our reservation details were confirmed (which took all of 30 seconds). Then we were escorted (on a golf buggy) to our villa, with our luggage following on another buggy.

To describe the villa as opulent, luxurious, wonderful, just doesn't do it justice. These rooms have to be seen to be believed. The villa has three large rooms (lounge, bedroom and huge bathroom), plus outdoor patio area, outdoor private plunge pool. Behind the bathroom there is also a dressing area, and outside the bathroom is an outdoor bath and outdoor shower. Since it was our honeymoon they also gave us a complimentary bottle of wine, and a handwritten note from the manager welcoming us and congratulating us on our wedding.

The room decor and furnishings were superb - see my photos for a better idea. Short of listing literally every fitting and feature, highlights included the multitude of towels; comfortable seats everywhere; mood lighting; complimentary (non-alcoholic) minibar, tea/coffee, free wifi, his and hers flip flops and slippers, two huge TVs, BOSE sound system, electronic blinds and curtains, the bedside control panel for aircon/curtains/etc, and of course the plunge pool and the outdoor shower. And the amazingly soft seat in the bathroom. And the multitude of high quality toiletries. And many other things too! They have considered virtually everything, providing amenities ranging from a writing kit (complete with pencil and sharpener if you'd rather not use the pens) to mosquito repellent (not that we needed to use it).

Moving from the room to the hotel itself, a few other points are worth noting. The library (which is everything you'd expect a modern, colonial style library to be, and a lot more) has complimentary tea/coffee/soft drinks and sweets available all day and night, and a complimentary high tea served every afternoon for a few hours. Most times we visited the library it was empty (bliss!) though one afternoon tea was quite busy. The personal assistants are based here too; we found them extremely enthusiastic and helpful, organising dinner at The Knolls restaurant one evening and a spa visit too. When we next bumped into them around the hotel they would enquire about how we'd enjoyed our spa visit / meal etc (without prompting or referring to any paperwork) - I thought that was really outstanding service.

The hotel grounds are immaculately kept, and they have some resident peacocks too, who we met a few times in the gardens (though we kept a distance!). We didn't use the main swimming pools, though they looked great and really inviting, as did the sun loungers around the pool areas.

We visited the Auriga Spa one day, and that in itself is a good reason to come to this hotel - really peaceful, relaxing and luxurious. The horizontal/vertical shower, and the thermal shower experience were amazing, not to mention our couples massage! We ate in The Knolls restaurant and were impressed with it too, especially with the prices - it's certainly not "fast food" prices, but was quite a bit less than we'd pay for a similar quality meal in Europe or North America.

If you do treat yourself to a stay here, don't plan on leaving the hotel to explore Sentosa or Singapore though, as you won't want to leave! (Incidentally the hotel cost includes complimentary entry to Sentosa Island; you usually need to pay to enter Sentosa from Singapore.) Overall this is a superb hotel, and is very highly recommended if you are in Singapore. It thoroughly deserves its official 5 star rating. We enjoy exploring new places and rarely visit the same hotel twice, but with Capella Singapore I'd make an exception.

Room Tip: One bedroom villas are well worth the cost - treat yourself!
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank so3003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Much Hadham, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 19 February 2012

Check in was straight forward and very quick. We were then taken by buggy to our Villa. "It was stunning" The staff very friendly and the 4 Hours spent being pampered was bliss. I so hope to return in the near future.

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zug, Switzerland
Level Contributor
194 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed 17 February 2012

The rooms are very modern, big and nice! Unfortunately our sea view pool villa was not ready at 3 pm although I requested for an early arrival. No sea view as well but we could change to a suite with a good view. Stuff should be better trained and some lack english which shouldn't be in a 5 star resort!

Room Tip: Check about the view before with reservations
See more room tips
  • Stayed February 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Pigalle1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Capella Singapore

Property: Capella Singapore
Address: 1 The Knolls, Sentosa Island 098297, Singapore
Phone Number:
Region: Singapore > Sentosa Island
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Sentosa Island
#1 Luxury Hotel in Sentosa Island
#1 Spa Hotel in Sentosa Island
#1 On the Beach Hotel in Sentosa Island
Price range (per night): $592 - $2,263
Hotel Class:5 star — Capella Singapore 5*
Number of rooms: 112
Official Description (provided by the hotel):
An ultra luxury resort situated on Sentosa Island, Singapore. Guests can enjoy an on-site spa, restaurants, golf courses and the beautiful landscape overlooking the South China Sea. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, TravelClick, Wotif.com, Expedia APAC, DerbySoft Ltd Shanghai HQ, Ctrip TA, Agoda and Booking.com so you can book your Capella Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Capella Singapore Sentosa Island

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