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The Palms of Boracay
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Reviews (56)
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4 - 9 of 56 reviews
Reviewed 3 January 2015 via mobile

This was not at all what we expected, and we are very disappointed. Why?

Very high price 7000P/night and the worst view we ever seen in at a hotel. The entire surrounding is a construction site. Dirty and horrible.

There tree nice things I can say, sweet staff, good breakfast and "good standard" of the rooms. However it was raining at our visit, and we were on the 3rd floor and the roof was leaking water. Not little but LOT! Also in the spotlights with the electricity. This is dangerous. Water and electricity is never a good combo. We told the staff and they did not understand.

Since there was water everywhere it was Easy to slip and hurt yourselfe.

Also the toilet was leaking. They tried to fix it, but without Succsess.

I feel really sorry for the staff to work at a place like this. I will try to get our money back. This was the most expensive staying and the worst :(

Stayed: January 2015, travelled as a couple
3  Thank LillaKanin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2014 via mobile

The Palms in Boracay is located at the more quiet area of Boracat, Station 1. However it is not a beach front hotel (2 minutes walk to the beach) so we had to rent beach beds at another hotel so we can hang out at Station 1 area. Luckily, our visit wasn't during peak season so the resorts at the beach front had spare beds to rent to us.

The hotel is nicely designed but obviously needs some fixing. Our stay took place during rainy days and we are surprised to find the staircase and hallway (4th level) wet from leaks on the ceiling. These are such dangerous hazards. I don't understand why we were assigned on that floor even if the hotel is not booked.

Can't count on the view because it is basically surrounded with other buildings under construction.

The staff are very well mannered, pleasant and friendly. Good service delivery from everyone from Guards, bellboys drivers, reception, housekeepers and restaurant staff.
If it were not for the staff, this would not have gotten my 3 stars.

Stayed: October 2014, travelled with friends
2  Thank Jinj1002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2014

My family and i just got back from our 4d/3n vacation in Boracay. We stayed in Palms of Boracay in Station 1. The hotel is generally ok. they have really big big rooms and friendly staff. They have big swimming pool too. Though its quite far from Station 2 where the all night party is happening, they have a shuttle that will take their guests to D'Mall Station 2 every 30 minutes. or else, you can easily ride a tricycle and pay p60-100 for all 5 passengers. the resort is just a short walk to the beach shoreline. Perfect place for Honeymooners

Room Tip: their deluxe room is very big and cozy
  • Stayed: May 2014, travelled with family
    • Value
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2  Thank rubyrrodil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2014

My Fiance and I stayed with Palms of Boracay Oct 2013. The staff here were so accommodating and friendly and our room was beautiful and clean. We arranged with them and their PhWedding associates to organise our wedding ceremony via email and facebook from Australia. They all did an amazing job and our wedding day was perfect and memorable. From all the little details to the big ones, they did it all and well. We can't thank you all enough. Fantastic holiday and the most amazing wedding. You guys couldn't have chosen a better ceremony location for us. All our guests were wow'd. Thankyou Thankyou Thankyou. We also loved how this hotel was situated in the quieter, relaxing area of Boracay Beach, but yet close enough to everything either by walking or shuttle.

  • Stayed: October 2013, travelled as a couple
    • Value
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3  Thank Ben_Cherie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2014 via mobile

It's a construction site!
Stay away from this horrible hotel!
The worst service ever!!!!
This supposed to be our honey moon, we couldn't think of a worst ending then this!
Not even a hot sower...! And when we asked to fix it, they said this is how it is!!!
STAY AWAY FROM THIS TRASH!
Towels are served dirty, bed sheets have stains.
We can't wait to leave this place!!!

Stayed: April 2014, travelled as a couple
6  Thank Yael Gilli A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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