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Reviews (112)
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All reviewshoneymoon suiteno credit cardsbeach bar restaurantenjoy privacyromantic settingno electricityla plagebring cashfilipino foodrooms are beautifulbreakfast is servedevery eveningisland hoppingel nido townprivate beachyou're payingrooms are big
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17 - 22 of 112 reviews
Reviewed 9 June 2017 via mobile

Location is beautiful. Service is great and also the rooms are great with a view you thought you would see only in your dreams. Really a paradise and worthwhile to stay here for couple of nights to relax and snorkeling.

Stayed: June 2017, travelled as a couple
Thank Olivier v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2017

The staff were very helpful during our stay, however, the hotel failed to communicate with us that they did not have a card machine for additional payments for the bill. This meant a daily visit to the mainland by boat - Not ideal. The max cash withdrawal was 10,000 peso so multiple trips were required.

They had building work going on - It was very loud. Again this was not communicated with us.

They had no toilet facilities by the beach/bar/restaurant which meant all visitors had to walk back to their rooms everytime we needed the bathroom. Being pregnant this was very frustrating for me.

The kitchen was not able to offer the entire menu. More often than not the menu was very limited. Unfortunately, the food was nothing to be desired I would highly recommend the hotel to gain a qualified chef that can prepare a continental menu for his/her guests. Our breakfast orders were incorrect all but one day of our stay.

The shower water was very salty.

On a more positive note, I believe the hotel will eventually be one of the best in El Nido but it is definitely work in progress.

The views were beautiful and the staff were helpful.

The rooms are pretty and comfortable but not as private as I was expecting.

  • Stayed: April 2017, travelled as a couple
    • Value
    • Location
    • Service
2  Thank Danielle O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
deepgreen69, Owner at Vellago Resort, responded to this reviewResponded 15 May 2017

Thank you for taking your time writing your review. It seems there were a couple things not in place during your stay.

We normally inform our guest prior arrival that we don't have a credit card machine and only accept cash in Pesos, USD and Euros. There is, however, also the possibility to pay with Paypal with an active account. There are 4,5% Paypal fees.

We indeed never anticipated that putting walls on an existing building can take 10 months, else, we certainly would have communicated it.

We aim to offer the entire menu every day. Unfortunately, we don't succeed all the time. The local market has it's limitation which means, we often have to get the supply from Puerto Princesa (5h drive) or alternatively from Manila which results in, that here and then will be limitations and delays of deliveries.

Lastly, regarding the salty water taste. We finally received our repaired Desalination system back and in the same time, bought a back up system which runs now since 3 weeks perfectly.

We hope despite the few negative points you experienced, that the good memories will remain.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2017 via mobile

We arrived at the resort with a boat, the staff welcomed us with two delicious cocktails and lots of smiles. We were briefed about the place and it's attractions by one of the staff members. Next we were shown to our (perfect) room overlooking the amazing blue waters. We spent 4 days and 3 nights in the resort.

The resort is a 10 min ride by boat from El Nido town, the ride to and from the airport is free of charge. The resort is on a private beach on the Seven Commando Island. There is a restaurant and bar on the beach, we ate every night in the restaurant and there are a lot of choices of dishes in the menu. Moreover, the staff changes the scenery come dawn, from sun beds during the day, the staff places tables and candles for the guests to have dinner at.
Between 6am to 6pm there is no electricity but being the iPhone addict that we are it actually made us enjoy the stay even more! We bearly stayed in the room during the day.
To go to El Nido town we had to take a boat, there is a boat on the private beach available at all times, you just need to make sure to tell the captain when you want to come back to the island.

We wanted to say Thank You to the wonderful staff at the resort, you were incredibly kind, the service was amazing and every day was a new and great surprise. We would recommend this resort for every couple looking for privacy and serenity together with great atmosphere and service!

One con we experienced in the resort: there were a few things from the menu that were missing but fast enough did we learn that this situation happens in a lot of Philippine restaurants, it certainly did not ruin our stay!

Stayed: April 2017, travelled as a couple
Thank Liz K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2017

All in all, a gorgeous and unique experience. You won't find many places like Vellago. This is a beautiful, small resort in a stunning part of the world. I believe there are only four rooms here, so it's the perfect place for a romantic getaway, or just a secluded holiday in general.

It's very self-contained and you don't need to spend any time in El Nido town, but the option is always there. We quite enjoyed an early sunrise kayak to 'Corong Corong', which takes about 20 minutes.

The resort location is amazing. The view from our room out onto the water, and the mountainous backdrop, was really something special. I miss waking up to that!

Restaurant was also particularly impressive. Top notch chef.

Will definitely be coming back, and recommending to all my friends.

  • Stayed: March 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank Byron Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2017

Vellago is a small well located resort offering a quiet and extremely well served retreat just a 15min boat ride from all the hustle and bustle in El Nido town. The very helpful and so friendly Vellago crew and owners will make you feel at home and well treated from the very first step on to the beach. Considering that there is no road, water or electricity lines connected to the resort it is kept to a very high standard in regards to amenities and cleanness. There are at the moment only a few rooms available which allows for a lot of privacy. All rooms have its own private veranda with unobstructed view over the sea and beach. Room electricity is available between 6pm-6am hence the days are for beach, snorkeling, sailing and evenings and early mornings for emailing if so needed. There is good 2G and 3G mobile coverage across the resort 24/7. We would highly recommend Vellago for people who enjoy nature and tranquility. Also make sure you do not missout enjoying the sunset sipping a "dirty Tom" at beach bar. Many thanks to Josephine,Tomas and the absolutely fantastic Vellago team for an amazing stay and experience. All the best from Angela & Marcus

  • Stayed: April 2017, travelled as a couple
    • Location
    • Rooms
    • Service
5  Thank 703karll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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