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All reviewsrooftop barcolonial stylela vuebunga rampaimenteng areacourtyard cafeheritage buildingbeautiful hotelquiet neighborhoodmodern amenitiesboutique hotellittle thingsliving roombusy cityexecutive roomguest roomsinterior design
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Reviewed 25 June 2015

Situated in Menteng Jakarta, a quiet upmarket (old rich houses) residential area, The Hermitage is one of the best properties I have had the opportunity to stay in. Everything about the hotel oozes class and personalized service. From the highly personalized check-in -- a comfy desk with seats to the warm farewell, this hotel is a jewel in the crowded Jakarta lodging scene.

Location: Easy taxi ride to Sudirman and Thamrin. Under 15mins, even in rush hour.

Rooms: Wonderfully restored and well thought out with separate sleeping and lounge areas. Ample space and comfort for business travel. Bathroom was wonderfully decorated.

Restaurant: Excellent breakfast. Not a huge spread but made with the freshest and tastiest food in the city I have tasted. Made to order juices, coffees and omelettes. Attentive service.

Fitness Center: On the small side but adequate for a quick cardio workout.

Rooftop Bar: Wonderful views of the skyline and great chillax atmosphere.

Cannot recommend this property enough!

  • Stayed: May 2015, travelled on business
    • Value
    • Location
    • Service
Thank tcllee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hermitage_Jakarta, General Manager at The Hermitage Jakarta, responded to this reviewResponded 1 July 2015

Dear tcllee,

warm greetings from The Hermitage Hotel, Menteng-Jakarta.

I would like to thank you for staying with us and taking you time to post this beautiful Tripadvisor review. We are all pleased that you enjoyed your stay and it is great to know that we are " one of the best properties " you stayed with.
The entire Team and myself appreciate your comments about our personalized service and hospitality.
We look forward to welcoming you back hopefully very soon.

with my best personal regards

Markus Goettfert
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2015

We had a wonderful afternoon tea in the Courtyard at The Hermitage. Tasty little savoury and sweet snacks. Tea was a bit bitter, but swiftly changed for a finer brew. The Hermitage is very unique in Jakarta. In the eight months I have spent here I haven't found an equivalent - a place that sensitively restores history, with such tasteful details, resulting in a magical ambience. This is luxury at its finest. We followed afternoon tea with a cocktail on the rooftop - the view is amazing - you feel you have slipped away from the city and into a peaceful bubble. Despite slightly slow service, I can't not give the Hermitage 5 stars!

Stayed: June 2015, travelled with friends
Thank Kate M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hermitage_Jakarta, General Manager at The Hermitage Jakarta, responded to this reviewResponded 30 June 2015

Dear Kate M,

warmest greetings from The Hermitage Hotel, Menteng-Jakarta.

Thank you for your recent visit to our Courtyard Cafe and La Vue Rooftop Lounge. We are very delighted about your review and that you find our ambience beautiful and our food delectable. Surely we will continue to further improve and polish our services.

We are looking forward to your next visit perhaps for a dining experience at our L'Avenue Restaurant.

with my best regards,

Markus Goettfert
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2015 via mobile

Located at the heart of the city, with a little turn here and there (because of the one way roads). I can assure you, the Hermitage Hotel Menteng Jakarta is worth the extra 5-minute looking for the right road to go in through. The hotel and the rooms are cozy, luxurious and so rich in culture! Such a gorgeous hotel was what my friends and I agreed on and we could not stop talking about it! None of the hotels we've ever been in Jakarta is designed so beautifully and high-end like the Hermitage. Equipped with ETRO or Hermes toiletries (depending on the room type), 2 flat TV screens in each room, the spacious spacious room layout (doesn't matter which type of room you chose, I can assure you they'll all be really spacious), balcony (depending on the room type), what else could i brag on about.. Oh! 4 complimentary water bottles (2 being in glass bottle, 2 in plastic)- i mean.. Which other hotel does this? Usually they'll only give you 2 at turndown service, meh, not even, sometimes they don't at all. 4 teabags of TWG tea, bags of illy coffee.. Oh the Hermitage hotel was spoiling us all. Hermitage Hotel Menteng Jakarta was worth every penny! Can't wait to be back!!

Stayed: March 2015, travelled with friends
Thank Louieliu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hermitage_Jakarta, General Manager at The Hermitage Jakarta, responded to this reviewResponded 26 June 2015

Dear louieliu,

I would like to sincerely thank you, for your recent stay with us and for your wonderful review.

The entire Hermitage Team is delighted that you enjoyed your stay. It was our great pleasure "spoiling you" with our services, hospitality and facilities.

We are very glad that you are planning to come back and we cant wait pampering you again, hopefully very soon.

with my kindest regards,

Markus Goettfert
General Manager

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Reviewed 19 June 2015

While it is a little out of the way (it is in Menteng and actually pretty close to the main road - Sudirman) it is worth the effort. This is a relatively new hotel on the Jakarta scene and is in an old building. The rooms are fantastic, beautifully appointed and spacious. The restaurant and bar areas are lovely and the food was good (dinner and lunch) and the old photos around the hotel are spectacular. Look for the Marilyn Monroe and Sukarno ones. But best of all was the service - everyone seemed happy and within an hour or so it felt like quite homely. Was sorry to leave.

  • Stayed: June 2015, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Mikkycc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hermitage_Jakarta, General Manager at The Hermitage Jakarta, responded to this reviewResponded 26 June 2015

Dear Michael C,

our best greetings and an especially big thank you for your recent stay with us and the great review you have posted with Tripadvisor.
The entire Team and myself are so glad to make your stay enjoyable and the fact that you mention "the best of all" was our service and hospitality makes us very happy.
We all hope to get soon another opportunity to welcome you back to The Hermitage Hotel, Menteng-Jakarta.

with my best personal regards,

Markus Goettfert
General Manager

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Reviewed 13 June 2015

Beautiful colonial feel, feels like a transport back in time. The room is of very high quality and a lot of attention into the details. This is an old building, which was previously a government building. Definitely the nicest hotel in Jakarta at the moment. They have done a great job restoring it. They also have a rooftop bar. We will return.

  • Stayed: February 2015, travelled with family
    • Location
    • Rooms
    • Service
Thank gruffal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hermitage_Jakarta, General Manager at The Hermitage Jakarta, responded to this reviewResponded 21 June 2015

Dear gruffal,

warmest greetings from The Hermitage Hotel, Menteng - Jakarta,
It is our great pleasure to read your review you posted in Tripadvisor. Thank you very much for your recent stay with us and we excited to know that you will return. We very much appreciate that you point out our quality and attention to detail and of course we are all very happy to know that you believe we are "the nicest Hotel in Jakarta".

with my very best regards and looking forward to your next visit.

Sincerely,

Markus Goettfert
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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