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Reviewed 18 December 2017 via mobile

Located inside Seasons City mall, accessed through 3A floor. Car can be parked in 3rd floor.
We stay for 1 night, 9 to 10 December 2017, book under my sister in law name, got assigned room 3001 and 3070, as we have wedding reception in Royal Jade. The room was so small and the facility only mineral water, with some dispenser outside room for refill.
Breakfast located at hotel lobby, taste also not good.
In the morning, there was band or whatever that their sound is so disturbing, I believe every room can hear that, really disturbing and can't sleep well.
This hotel need so much improvement. The positive thing is that access to mall is directly from lobby.

Stayed: December 2017, travelled with family
Thank xraysjazz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AHSeasonCity, Manager at Amaris Hotel Seasons City, responded to this reviewResponded 28 March 2018

Dear Ms Xraysjazz

Warmest greeting from Amaris Hotel Seasons City Jakarta !

Thanks You for taking time to record your comment on tripadvisor.com following your stay at Amaris Hotel Seasons City Jakarta

We do apologize for your inconvenience regarding sound come from outside Hotel surrounding and make you can't sleep well this issue already inform to our top Management for immediate follow-up.

We do hope that your next stay will be even more enjoyable. Should you need any assistant or you give us another chance to serve you in the near future, please feel free to contact me at your convenience time

With Kind Regards,


Yusrin Azwan
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2017

This hotel located quite near to several shopping malls in West Jakarta like Taman Anggrek and Central Park. Room size is quite decent however cleanliness need to be improved (the room and towels are quite dirty). The breakfast is quite decent.

Stayed: November 2017
Thank innekes18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AHSeasonCity, Manager at Amaris Hotel Seasons City, responded to this reviewResponded 28 March 2018

Dear Ms Inneke S

Warmest greeting from Amaris Hotel Seasons City Jakarta !

Thanks You for taking time to record your comment on tripadvisor.com following your stay at Amaris Hotel Seasons City Jakarta

We do apologize for your inconvenience regarding the room and towel quite dirty also the breakfast quite decent , we have informed to the department concerned for immediate follow-up.

We do hope that your next stay will be even more enjoyable. Should you need any assistant or you give us another chance to serve you in the near future, please feel free to contact me at your convenience time

With Kind Regards,


Yusrin Azwan
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2017 via mobile

I just stayed at this hotel within this month with family. The location is really good, close to public transport and it's easy to find this place and the staff is friendly. That's the only positif thing for this hotel. The others were bad. The cleanliness of the bed and towel is terrible, the smell not so good. It seems that not being cleaned well. Hopefully they can improve this.

Stayed: September 2017, travelled with family
Thank Ivan I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AHSeasonCity, Manager at Amaris Hotel Seasons City, responded to this reviewResponded 3 October 2017

Dear Mr. Ivan

Warmest greeting from Amaris Hotel Seasons City Jakarta !

Thanks You for taking time to record your comment on tripadvisor.com following your stay at Amaris Hotel Seasons City Jakarta . We do appreciate your comments and have been forwarded to our staff and team. Indeed it is a clean, friendly staff and nicely done hotel, centrally located in downtown.

We do apologize for your inconvenience experience regarding the cleanliness of bed and towel, we have informed to the department concerned for immediate follow-up

Once again we do appreciate receiving your feedback as it is enables us to focus our continue improvement efforts. We look forward to the opportunity of welcoming you back to Amaris Hotel Seasons City Jakarta. Thank you.

With Kind Regards,

Yusrin Azwan
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2017

This hotel is located upon of Season City Mall at West Jakarta at the 3rd floor ( arround 6th floor in actual ), about 15-20 minutes to Ciputra/Citraland mall or 30 minutes to Taman Anggrek mall, Central Park Mall, and Neo Soho mall. Accessed from West Door from Season City Mall ( there is Carrefour, KFC, A&W, Starbucks,and shopping centre below this hotel ).
Small hotel, English speaking receptionist, clean, drinking water available, shower, closet with jetpump and tissue, amenities is given in 1 package, safe deposit box available, 2 hangers available, various breakfast, enough CCTV at the corridor for your safety, no view at my room ( smart room ).
I quiet enjoyed this hotel, only 1 thing that very annoyed, even i choose non-smoking room, but i can smell smoke that came from bathroom exhaust fan.

Room Tip: 1 floor only, can not choose more from here
  • Stayed: September 2017, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank rie_eve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AHSeasonCity, Manager at Amaris Hotel Seasons City, responded to this reviewResponded 3 October 2017

Dear Ms Rie _eve

Warmest greeting from Amaris Hotel Seasons City Jakarta !

Thanks You for taking time to record your comment on tripadvisor.com following your stay at Amaris Hotel Seasons City Jakarta . We do appreciate your comments and have been forwarded to our staff and team. Indeed it is a clean and nicely done hotel, centrally located in downtown.

Once again we do appreciate receiving your feedback as it is enables us to focus our continue improvement efforts. We look forward to the opportunity of welcoming you back to Amaris Hotel Seasons City Jakarta. Thank you.

With Kind Regards,

Yusrin Azwan
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2017

The most important thing for me is a hotel that has DARK, QUIET and COOL rooms for sleeping. Amaris Hotel Seasons City gets one out of three. This hotel is on the third floor of a huge shopping mall. It is all concrete and tile. The walls are thin and everything echoes. So you hear conversations, mall music, discos, etc. until late at night. It also has NO real outside windows. The interior rooms all have "windows" that look out into maintenance corridors where equipment runs 24 hours. NOISE! and the "view" is so bad you will keep the blinds closed constantly. At the end of the first night I insisted on a different room. I was given an "outside" room, but the window looks into another maintenance corridor between the real outside and the room, so again, the lights are on all night. And the blinds are completely inadequate to keep the light out. So you will have semi-darkness at best. If you are going to stay here, you absolutely must have a room away from the interior corridors. That will help, but it won't solve the real problem. This is simply like staying in a mall. Good luck.

Room Tip: Never take an inside corridor room
  • Stayed: September 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank skip15000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AHSeasonCity, Manager at Amaris Hotel Seasons City, responded to this reviewResponded 3 October 2017

Dear Mr. Skip

Warmest greeting from Amaris Hotel Seasons City Jakarta !

Thanks You for taking time to record your comment on tripadvisor.com following your stay at Amaris Hotel Seasons City Jakarta . We do appreciate your comments and have been forwarded to our staff and team. Indeed it is a quiet and cool done hotel, centrally located in downtown

We do apologize for your inconvenience experience regarding nosy from corridor and outside room we have informed to the department concerned for immediate follow-up.

Once again we do appreciate receiving your feedback as it is enables us to focus our continue improvement efforts. We look forward to the opportunity of welcoming you back to Amaris Hotel Seasons City Jakarta. Thank you.

With Kind Regards,

Yusrin Azwan
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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