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“I do not recommend this hotel at all”

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Grand Cempaka Hotel
Ranked #317 of 464 Hotels in Jakarta
Hong Kong
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“I do not recommend this hotel at all”
Reviewed 8 December 2011

Hi, It is an old hotel, service is miserable, it's midnight and there are 3 men in my room trying to repair the broken bed. Bedsheets & towels are dirty and have a lot of stains. I ordered food in my room, and they wanted me to pay straight away in cash, i said i signed and will pay when i check out with my credit card but they do not accept. Since i arrived the problems never stop and i still cannot sleep ! Never come to this hotel

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Marialye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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50 reviews from our community

Traveller rating
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    16
    20
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    5
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2
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27
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Jakarta
Level 4 Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 30 May 2011

Am an Indonesian, and stayed for 2 nights at this hotel, bad value of money with gross rooms, mosquitoes cockroaches is everywhere....dirty toilet, In my opinion This is 1 star hotel not 4,

  • Stayed May 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank astridacitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Jakarta hotels

Voorschoten, The Netherlands
Level 4 Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 26 April 2011

We had a long nite stay in Grand Cempaka and it was an average but satisfying hotel i would say. After a few days we were bothered with the smell from these insects spray in a standard room. We complained right away and they immediately move us and upgraded us to a very spacious suite room with its own living room, with 2 toilets, 2 tvs. But in this suite room several cockroaches were found! Even under the trolley of our room service order! I think it's because they were having major pesticides for the insects. So it was a really one down point. I believe it's not happening everyday though. They have very friendly staff. The food was just ok. I would buy elsewhere at the nearest shopping center though. Location wise is ok - it takes about 15-20minutes with cab to Monas tower and surrounding the city center with those office buildings.

  • Stayed May 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank imasruben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Cempaka Hotel

Property: Grand Cempaka Hotel
Address: Cempaka Putih Jln. Letjen Suprapto, Jakarta 10520, Indonesia
Region: Indonesia > Java > Jakarta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
Ranked #317 of 464 Hotels in Jakarta
Price range (per night): $51 - $67
Hotel Class:4 star — Grand Cempaka Hotel 4*
Number of rooms: 220
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