I would rate this hotel as a more than average comfort hotel. Although they are rated 4 star, I was quite surprised they do not have any sleeping bath tub but shower. I was initially given a room on the 33rd floor with a very nice view. Unfortunely, the afternoon sun beat the heat directly through the room glass windows and the air conditioner was not doing a good job. It failed to keep the room cool down after some time even after it was switched on and serviced by maintenance.
My complaint to the reception was attended to and was immediately offered another higher grade room - a super size deluxe room with two double sized beds on the 31st floor with a better and coolfer air conditioner. This room has a more perfect view of the city from above and certainly is bigger in size compared to my former room. However, the shower jet in this room is not quite as powerful.
Overall, it is a better room with a bigger area and more luxuriously furnished. The beds are very comfortable and they are certainly ery good for a better sleep.
- Official Description (provided by the hotel):
- 200 Metres from shopping centre ITC Mangga Dua, Best Western Mangga Dua Hotel and Residence features modern air-conditioned rooms. It also has an outdoor pool, a 24-hour front desk and a free shuttle service to popular shopping areas. Rooms at the Mangga Dua Best Western offer cable TV, a fridge and coffee/tea making facilities. A personal safe is included. The en suite bathroom comes with a hairdryer. Guests can enjoy free Wi-Fi at the lobby. The Best Western Hotel and Residence provides a concierge, baby-sitting services and car rentals. International dishes are served at Batavia Coffee Shop, while snacks and beverages can be enjoyed at the Bar-Lounge. Room service is available 24 hours. Best Western Mangga Dua Hotel and Residence is less than 5 minutes' drive from amusement parks Sea World and Dunia Fantasy. Soekarno Hatta International Airport is 30 km away. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Wotif.com, Expedia APAC, lastminute.com.au, Agoda, TripOnline SA, HotelQuickly, Hooroo Pty Ltd, Hotelopia and Cancelon so you can book your Best Western Mangga Dua Hotel and Residence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.