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All reviews tsuen wan shuttle bus lido beach tsing ma bridge shuttle service mtr station swimming pool provide shuttle mountain view close to the airport non smoking hk dollars the hotel offers hotel is situated hotel room housekeeping staff buffet breakfast
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Reviewed 26 June 2016

This is a very big hotel compare to other hotels in Hong Kong. Very clean and comfortable bed. Stuff are friendly and the maids are doing a very good job tiny up the room. Not close to subway but has free shuttle bus.

  • Stayed: July 2015, travelled with friends
    • Location
    • Rooms
    • Service
Thank Sharon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rvh_Hk, General Manager at Royal View Hotel, responded to this reviewResponded 7 July 2016

Dear Sharon S,

Thank you for choosing Royal View Hotel and this is our pleasure to know that our services have served you well during your stay.

Our hotel is close to numerous tourist attractions, namely Disneyland, Noah’s Ark, Lido Beach and more. We are also famous for our spectacular view of the Tsing Ma Bridge and the Rambler Channel. It would be a great place to escape from the hustle and bustle city life.

You are highly recommended to register “Royal Fans” at our website so as to enjoy the privileges and promotions when you stay with us in future.

Thank you for choosing Royal View Hotel and we are looking forward to serving you again very soon.

Regards
Stephen Au
General Manager
Royal View Hotel, Hong Kong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2016 via mobile

This hotel equipped with swimming pool, sauna and jacuzzi with is free of charge. During my stay, it is a sunny day, so I can visit the pool everyday. This is my second time stay and I find that a newly service has been provided which is a mobile phone for guest using without charge. It's so pretty and convenience service.

Stayed: June 2016, travelled as a couple
Thank Morrison S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rvh_Hk, General Manager at Royal View Hotel, responded to this reviewResponded 7 July 2016

Dear Morrison S,

Thank you for your review. We are pleased to learn that our facilities have served you well.

The handy smartphone is our newly free service for our valuable guests with unlimited intermational calls to certain countries and local calls, unlimited 3G mobile internet access, comprehensive Hong Kong City Guide and more. With this smartphone, you are allowed to stay tuned throughout your time to connect worldwide while staying with us.

You are also highly recommended to register “Royal Fans” at our website so as to enjoy the privileges and promotions when you stay with us in future.

We look forward to serving you again very soon.

Regards
Stephen Au
General Manager
Royal View Hotel, Hong Kong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2016

Clean room with nice view
however, have no idea why the shuttle bus charges from hotel to MTR station, while it's free from MTR to hotel. The location of hotel is not that convenient and I believe that it should be free service by offering round way transportation.

Stayed: June 2016, travelled with family
Review collected in partnership with this hotel
1  Thank priorhuang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rvh_Hk, General Manager at Royal View Hotel, responded to this reviewResponded 7 July 2016

Dear priorhuang,

Thank you for writing us the review, and we are glad that you enjoyed our room and the fabulous view.

It is suggested to consider some of our accommodation offers which include complimentary scheduled shuttle bus tickets on your next visit. Also, you are highly recommended to register “Royal Fans” at our website so as to be informed and enjoy the privileges and promotions when you stay with us in future.

Thank you for choosing Royal View Hotel and we are looking forward to serving you again very soon.

Regards
Stephen Au
General Manager
Royal View Hotel, Hong Kong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2016

The hotel is located quite far from the main city but in doing so one can enjoy the scenic beauty enroute to the hotel . The hotel is surrounded by the mountains and a beach close by. It is perfect, if the trip is meant for just relaxation and nothing more.
On arriving at the hotel , you get the feel that you are going to be treated like a royal but that quickly changes once inside the hotel as the bell boy we met had quickly brushed us off when we asked if there was someone who could take our luggage to our room. We were placed in a room on the 11th floor and we had the view of the swimming pool and the mountains far off . At the time of check in the reception failed to tell us which of the two lifts we had to take to get to our floor , leaving us to figure it out by trial and error. The room is quite small for three people to be accommodated and not spacious enough to accommodate three large pieces of luggage. On a brighter note though , the bathroom is clean and there is hot water all through the day. The room as such is clean, in terms of the bed linen but the carpets we found to be a bit dirty . There is room service but their selection is limited and is quite expensive .
If you are a fitness freak ..or just love to swim, then this hotel is ideal .The pool and Jacuzzi area is spectacular and the beach is just walking distance from the hotel. The breakfast spread in the morning again is amazing. The only pitfall I would point out here is that , the breakfast counter opens late , only after 7 a.m, which we found to be a little taxing, as we were booked on a tour and by the time you go through the buffet and eat , it leaves the person with no time to simply savour the food and relax in the ambience. The chef ( female) who cooks the eggs for the breakfast buffet , is such a delight to meet in the morning , as she is always happy ( with a NON FAKE smile ) and is very welcoming to any and all guests requests on how they would like their eggs to be cooked/fried/scrambled/omellette.
The check-in and check-out procedure is quite fast and the reception is quite helpful in sorting out difficultys you may have with tour arrangements. The hotel has a free Shuttle bus that picks you up from the city limits and takes you back to the hotel but this feature is only easy if you remember the name of the stop you need to get down at and if you figure out the HongKong metro system .Once you do that , it becomes more fun.
This hotel has all modern amenities and is quite ideal for a short trip to just getaway from a hectic lifestyle.

  • Stayed: June 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank OrthoDoc2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rvh_Hk, General Manager at Royal View Hotel, responded to this reviewResponded 7 July 2016

Dear OrthoDoc2016,

Thank you for staying with us and wrote us the review.

Your comments have been well noted and passed to concerned departments, we will uplift our service standards to ensure our valuable guests are leaving with delightful experience.

Thank you for your generous comments on our F&B team. Your kind words do motivate all of us to keep moving forward.

You are highly recommended to register “Royal Fans” at our website so as to enjoy the privileges and promotions when you stay with us in future.

We look forward to serving you again very soon.

Regards
Stephen Au
General Manager
Royal View Hotel, Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2016

We made our booking a day before arrival and requested for non smoking room with a double bed.

Upon check in, the Front Desk staff told us that there was only smoking twin bed room available as they are running full house. We have to accept the room seems there is no choice; but then the Front Desk staff told us the wifi is not available in this room as the room with wifi is occupied and our booking was made very last minute. That is NOT acceptable!!!

We understand that the request (non smoking, a double bed) is subject to hotel availability, but the wifi service is not a request, that is one of the hotel facilities that provided to hotel guest and stated clearly that wifi is available in the guest room on the agent website.

Hotel should prepare the smoking room with a non-smoking treatment before offering to a non-smoking guest. If the room do not have wifi available, you may borrow the handy phone to guest instead of telling them to go the the lobby.

This is not my first time of staying in this hotel. I like its location, remote from city, with the beach nearby. A good place to get away from the city in the weekend. However, the experience of my recent stay is a bit disappointed to me.

  • Stayed: June 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Sleepbabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rvh_Hk, General Manager at Royal View Hotel, responded to this reviewResponded 7 July 2016

Thank you for your valuable comments.

Thank you for your continous support. However, we are sorry to hear that our service has not met with your expectation in your recent stay with us. Your comments are well received and have been passed to concerned departments, improvement works are being implemented to uplift our service in the very near future.

We sincerely hope we will be able to regain your confidence in our hotel and services. We look forward to serving you in the near future.

Regards
Stephen Au
General Manager
Royal View Hotel, Hong Kong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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