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All reviews cable car close to the airport outlet mall big buddha free shuttle lantau island tung chung ngong ping airport hotel premier lounge minutes from the airport shopping centre welcome drink direct access late check shuttle service long flight
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3,163 - 3,168 of 5,209 reviews
Reviewed 30 September 2012

This has to be the best Novotel I have stayed in. Amazing setting and very nice modern interior. Obviously, it is part of a big chain but this hotel feels quite cool and different. Great location for shopping at citygate.

Date of stay: August 2012
  • Trip type: Travelled as a couple
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Thank Lee T
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 29 September 2012

Date of stay: September 2012
  • Trip type: Travelled with family
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 28 September 2012

Date of stay: September 2012
  • Trip type: Travelled with family
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 27 September 2012

This is by far the best Novotel I have stayed in. The price is a bit much for a hotel airport, but this is not your typical hotel airport. Upon arrival, we received a free upgrade to the club level, so that only made this place better. The food was great, service is top notch, and have a great business center. The club lounge lacked a bit, when compared to the Intercontinental lounges, but still very nice. The location is ideal for a long lay over. There is a great cable car ride up a mountain within walking distance. ALso, there is a huge shopping mall connected to the first level of the hotel.

Date of stay: December 2011
  • Trip type: Travelled as a couple
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1  Thank headinthelion
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 27 September 2012

We were en route to Macau and choose to stay at the Novotel Citygate as we knew it was close to the airport and very accessible due to the hotel shuttle.
When arriving after 9pm, much to our delight, we were upgraded from a Executive room to an Executive Suite. This room was very comfortable and we felt very fortunate.
However, when turning out the lights (which you need a degree in electrical engineering and supplied menu for), the lights in the bathroom did not turn off. A switch was broken in there. After several attempts, we had to call room service to assist (by this time we were very sleepy). This only took about 10 minutes but this staff member could not assist so he sent for the electrician. He could not rectify the problem then so we agreed to turn off the circuit to the bathroom. Unfortunately we did not know that this would turn off the power to the bedlights. A little inconvenient.
However, would definitely stay here again for a 1 night quick stop over due to the excellent breakfast and the free shuttle service to and from the airport. Hence why we have stayed here at least 5 times.

Date of stay: September 2012
  • Trip type: Travelled as a couple
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Thank Peterjules
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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