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“Nothing good”
Review of Hongkong MK Hotel

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Hongkong MK Hotel
Ranked #443 of 729 Hotels in Hong Kong
Reviewed 15 March 2016

The hotel was unwelcoming and the staff took a long time to check us in even though the rooms were prepaid. They then asked for 500 HK dollars deposit in case of damage. We refused to pay this as it had not been mentioned when we made the booking and as two ladies in their sixties we felt insulted to be asked for this. The rooms were tiny - no space to open my suitcase and the design of the bathroom meant that I had to empty everything out, including the loo roll, before I could shower because the shower was fixed above the basin next to the toilet. I was cold at night and there were no spare blankets. There was just enough space at the side of the bed to get in but anybody larger than me (I'm 5ft 3 and fairly slim) would have a problem. I was cold at night and there were no spare blankets. We were asked to wait while they checked the rooms for damage when we checked out and nobody asked if everything had been to our satisfaction. The worst place I've ever stayed!

Room Tip: Go somewhere else
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  • Stayed: March 2016, travelled with friends
    • Location
    • Sleep Quality
    • Service
3  Thank Patricia0406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMK_Mongkok, General Manager at Hongkong MK Hotel, responded to this reviewResponded 19 April 2016

Dear Patricia,
Thank you for your valuable comments. We would like to repsonde to your reviews as follows:
As we have plenty of bookings daily and we need to locate guest's booking in our system and verify their identity, sometimes it may take few minutes for the check in process and we are sorry to keep you waiting. Besides, the deposit can be paid by cash or credit card imprint upon your arrival and the same will be returned upon your departure subject to outstanding payment such as missing / damages of hotel's inventories. To cater our guests' different needs, we provide various room types for guests' selection and room sizes, facilities and amenities are listed clearly in websites. You may consider to choose other room types that with bigger room size but of course higher room rates is understandable.
Regarding the blanket issues, it would be available upon guest's request. You may contact our 24-hour service concierge counter whenever you think it's neccessary.
We are regret to hear all what you have experienced during your stay and your comments are invaluable for our service improvement purposes.
We look forward to seeing you again.

Best Regards,

Ms Josephine Lam
General Manager of Hotel MK

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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29 - 33 of 425 reviews

Reviewed 8 March 2016

The room is small, the beds are soft, toilet and bath is cramped, shower is good, location is excellent. Step out of the hotel and you will immediately feel,the hustle and bustle of Mongkok. Bus stops are a few feet away and two MTR stations, Mongkok and Yau Ma Tei are nearby.
Take bus A21 from the airport and alight at bus stop 8. Use the Soy Street passenger sub walkway and walk towards Changsa street to reach the hotel.
I would stay here again.

Room Tip: Get a room with windows
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  • Stayed: March 2016, travelled solo
    • Value
    • Rooms
    • Service
Thank ilych
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMK_Mongkok, General Manager at Hongkong MK Hotel, responded to this reviewResponded 19 April 2016

Dear Ilych,

First of all, thank you for choosing Hotel MK and we are great to hear you enjoyed your stay.

Your positive comments provided momentum to our team to do better and better to make each of our guest's stay more enjoyable.

Look forward to seeing you again very soon.

Best regards

Miss Josephine Lam
General Manager of Hotel MK

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2016 via mobile

Inconvenience with the room because too small, different with the picture show at the agoda. but good location at the center of Mongkok, located near with ladies market, 7eleven and also mtr. Overall it still good but i recommend Muslim people to choose another hotel rather than this hotel because it far from Halal restaurant.

Stayed: April 2015
Thank mariamr1190
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMK_Mongkok, General Manager at Hongkong MK Hotel, responded to this reviewResponded 19 April 2016

Dear Mariamr,

Thank you for staying at Hotel MK and great to hear your overall experience of stay in our hotel is good.

We look forward to seeing you again in the future.

Best regards,

Ms Josephine Lam
General Manager of Hotel MK

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2016

Friendly and helpful staff at lobby. Simple budget hotel with no restaurant nor breakfast available, but who needs that when you are so close to all major facilities Mongkok has to offer!
Great location with most facilities especially local eateries are all nearby and you do not need to travel far for cheap eats & shopping are all within reach. A convenient 7-11 store around the corner too.
Hotel free wifi can be slow at times but you can't complaint when it's offered free to all guests.
Hotel is very small & not a place for family with kids. Good for solo or couple traveler with budgets in mind.
Very basic & tiny rooms & don't expect space to put your belongings. I've to leave one of my luggages at lobby as there's no space in the room to fit more than 2 avg size luggages.

  • Stayed: January 2016, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Asiatravel.com
2  Thank Teebee250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMK_Mongkok, General Manager at Hongkong MK Hotel, responded to this reviewResponded 19 April 2016

Dear Teebee,

Thank you for choosing Hotel MK and your invalauble comments are highly appreciated.

We look forward to welcoming you again in the soon future.

Best regards,

Ms Josephine Lam
General Manager of Hotel MK

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2015 via mobile

I stayed on 18th floor. The room is not spacious and the bathroom's door is difficult to be closed. When you showered the water couldn't go to drain fast. The positive side is near to MTR and Mall. The place is quite and the receptionists are helpful and fast in handling our complain.

Stayed: June 2015, travelled with friends
Thank Julianaekin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMK_Mongkok, General Manager at Hongkong MK Hotel, responded to this reviewResponded 19 April 2016

Dear valuable hotel guest,

Thank you for staying at Hotel MK and our team are delighted to have chance in serving you.

Regarding the bathroom door and drainage problem, please accept our appologies for what you have experienced and all relevant parties will be reminded to pay attention on this matter to prevent this from happening again.

We look forward to welcoming you again in soon future.

Best regards,

Miss Josephine Lam
General Manager of Hotel MK

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hongkong MK Hotel

Address: No.11 Changsha Street, Mongkok, Hong Kong, China
Region: China > Hong Kong > Mong Kok
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #443 of 729 Hotels in Hong Kong
Price Range: $65 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hongkong MK Hotel 3*
Number of rooms: 106
Reservation Options:
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Also Known As:
Tatami Hampton Hong Kong
Tatami Hampton Hotel Hong Kong
Hotel Tatami Hampton
Hongkong MK Hotel Hong Kong

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