Stayed in Kings for 5 days in Sep 2011, went to HK for a holiday. The hotel has good location as it's along the famous Nathan Road and just 2 mins walk from Yau Ma Tei MTR station. Jade market's practically behind the hotel, the rest are within walking distance. I took the family deluxe room (3 pax) and the room, bathroom was clean, though quite small. The hotel's newly refurbished i think. However, the staff is in serious need of some customer service training. Never smiles or greet you. The supervisor (a lady) was rather rude, shouting over the phone whilst in front of some guests. During checkout, had to wait rather long whilst they sort out/try to find my deposit money. Worried that i might miss my flight, i asked them to hurry, and the supervisor curtly handed me my deposit money, saying 'okay!' and to my amazement, gave me an icy stare. Asking 'if that's all', i was replied with a short, curt 'no'. Seriously, stay there for the room and location, but carry your bags elsewhere if you expect warmth, courteous service.
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- Also Known As:
- Kings De Nathan Hotel Hong Kong