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All reviews kowloon park tower wing ferry terminal harbour city satay inn china hong kong city outlet stores nathan road same building minute walk excellent location bigger room easy access tsim sha tsui business trip convenient location airport express
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Reviewed 16 February 2016 via mobile

Best value hotel in Hong Kong .... Perfect position , the staff very friendly and management is first class I want to make mention of how well the check out was handled very fast and very efficient ... This hotel is a well oiled machine ... Efficient

Stayed: February 2016, travelled as a couple
Thank GavinH914
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalPacificHotelHK, General Manager at The Royal Pacific Hotel & Towers, responded to this reviewResponded 18 February 2016

Dear Gavin H,

Thank you for staying with The Royal Pacific Hotel & Towers on your recent visit and taking the time to post your review about your stay. We pride ourselves on our service and product and are so pleased that you were fully satisfied with both. Please rest assured that I have shared your comments with the team and hope to see you again soon.

Do let me know if I may personally assist with any future reservation at The Royal Pacific Hotel & Towers.

Sincerely,
Kevin Chuc
General Manager
The Royal Pacific Hotel & Towers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2016 via mobile

I really don't know what to say. This hotel is beyond excellent. The staff are amazing on arrival. The rooms are the most comfortable and relaxing rooms we have encountered. We had breakfast in our room the following morning and everything was perfect. You can shop in designer shops down in the foyer area. The reception staff will offer you any assistance. If you are visiting Hong Kong you will need to take a short ferry across to mainland. If you are just passing through between flights you really cannot be in better hands. The cleanliness is beyond excellent. Everything is to be honest. HIGHLY RECOMMEND.

Stayed: March 2015, travelled with family
Thank Jill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalPacificHotelHK, General Manager at The Royal Pacific Hotel & Towers, responded to this reviewResponded 18 February 2016

Dear Jill S,

Thank you Jill S for your perfect rating which is very rewarding. We pride ourselves on our service and product and are so pleased that you were fully satisfied with both. Please rest assured that I have shared your comments with the team and hope to see you again soon.

Do let me know if I may personally assist with any future reservation at The Royal Pacific Hotel & Towers.

Sincerely,
Kevin Chuc
General Manager
The Royal Pacific Hotel & Towers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2016

Im always booked here for my business trip. They have a bus/shuttle service as you get to the airport

This is in the heart of Kowloon hotel and its beside Marco Polo Gateway and very accessible to the tourist shopping district like Grandville, Nathan road and near the TST H&M store. Macau terminal is just below the hotel.

Their buffet breakfast is sumptuous which you can opt as part of the hotel fee

Hotel room is quite smaller as the Tower room hotel. Tower room hotel is more modern and best if you are staying as a group.

  • Stayed: January 2016, travelled on business
    • Location
    • Rooms
    • Service
Thank Chiquita E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalPacificHotelHK, General Manager at The Royal Pacific Hotel & Towers, responded to this reviewResponded 18 February 2016

Dear Chiquita E,

Thank you Chiquita E for your perfect rating which is very rewarding. We pride ourselves on our service and product and are so pleased that you were fully satisfied with both. Please rest assured that I have shared your comments with the team and hope to see you again soon.

Do let me know if I may personally assist with any future reservation at The Royal Pacific Hotel & Towers.

Sincerely,
Kevin Chuc
General Manager
The Royal Pacific Hotel & Towers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2016

Royal Pacific a Hotel is located in the same building as the China-Hongkong Ferry Terminal, great for traveling to port cities in China along the Pearl River. There is an enclosed shopping Mall with restaurants, shopping and convenient stores. The Ocean Center Shopping Mall is next door with hundreds of high end retail stores and restaurants. Taxi, buses and subway are close by, everything is within walking distance.

Room Tip: Rooms on the Tower side are generally bigger and worth the price difference, if any.
  • Stayed: January 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Peter T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalPacificHotelHK, General Manager at The Royal Pacific Hotel & Towers, responded to this reviewResponded 18 February 2016

Dear Peter T,

Thank you for staying with The Royal Pacific Hotel & Towers on your recent visit and taking the time to post your review about your stay. We are grateful to you for sharing your comments and would continue with our endeavour in improving our services and facilities. In the meantime, we look forward to having the pleasure of welcoming you back in the near future.

Sincerely,
Kevin Chuc
General Manager
The Royal Pacific Hotel & Towers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2016

We spent 3 nights at this big, well placed and busy hotel which earns its 4 stars.
Our arrival was into a cramped lobby area and was all rather chaotic.
The room was clean and well fitted but on the small side at about 180 sq. feet.
Breakfasts were excellent with plenty of choice and good ingredients but at about £20 a head was expensive. The main dining room offered a very fine buffet selection but again, at a starting price of £60 each was too pricey for us. There is a wide range of other restaurants within close walking distance. These included a disappointing dim sum establishment but a warm and welcoming Italian restaurant just opposite the hotel lobby.
Service in the hotel was impressive being ever present and thoughtful and considerate.

Room Tip: Harbour view rooms are preferable to those overlooking Canton Road which can be noisy particularly on the lower floors.
  • Stayed: January 2016, travelled as a couple
    • Value
    • Location
    • Service
Thank suburbanite12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalPacificHotelHK, General Manager at The Royal Pacific Hotel & Towers, responded to this reviewResponded 18 February 2016

Dear suburbanite12,

Thank you for staying with The Royal Pacific Hotel & Towers on your recent visit and taking the time to post your review about your stay. We are grateful to you for sharing your comments and would continue with our endeavour in improving our services and facilities. In the meantime, we look forward to having the pleasure of welcoming you back in the near future.

Sincerely,
Kevin Chuc
General Manager
The Royal Pacific Hotel & Towers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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