We stayed at the Harbour Grand for 3 nights. We had originally booked a courtyard view room through our travel agent but a few weeks before our arrival date I emailed the hotel and arranged an upgrade to a Deluxe Harbourview room. I also requested a room on the highest floor available for a Deluxe room. When we arrived there was no sign of my upgrade request. We were given a room on the 9th floor, the lowest one possible for a Deluxe room and also, unfortunately, we had one of the rooms which faced the wrong direction e.g. not towards Victoria Harbour but away from it. Admittedly this is a harbour view, just not the one we wanted. So, for us, the upgrade was not worth the money. The room we had was very big, clean and comfortable but I thought the style and furnishings were quite dated. Definitely no "wow" factor.
The lobby is fairly impressive and I enjoyed seeing the parade of weddings being photographed. The pool looks more impressive in photos than it does in real life but still it was worth a dip and a good photo opportunity! We did not eat breakfast at the hotel but, instead, went to cafes in the area, which were easy to locate. We did eat in the Waterfront Bar a couple of times because my husband had a bad back which hindered our going elsewhere further afield. The food was good, although expensive, which we expected. Service in the bar was excellent. Most nights there is music, which we did not like - just not to our taste. We considered eating in Hoi Yat Heen, the Chinese restaurant but we were put off by the whole page of dishes featuring shark's fin. I understand that shark's fin is very popular and sold widely in Hong Kong but, for us, it is an abomination and I believe that more top class hotels should be taking it off their menus and setting an example that it is unacceptable.
The location of the hotel was not a problem for us. We got the shuttle bus a few times, which was always very prompt. At busy times you may need to get there 10 minutes early as on one or two occasions it was full. We also walked along the waterfront a few times, which was fairly pleasant. We booked a walking tour with "Big Foot Tour", which is not linked to the hotel, but absolutely excellent.
Although, the location was not an issue for us, when we visit Hong Kong again I would choose somewhere more central. There was nothing really outstanding about this hotel which would make me want to return. The experience was fine but nothing extra special.