Travel all the way from England with 2 children, would expected a clean room, but the carpet was filthy, bathroom floor had stains, and the bathtub had previous hairs in it, went down and complain and want to change room, instead I got a cleaner to rinse the hairs away with just water, and the floor I ended up clean it myself. My room didn't get mineral water everyday or slippers as my sister room did? Why is it because I complained? My daughter age 10 was terrified because of the dirt that she couldnt sleep, and keep saying I want to go home, I just have to say I will have to consider if I want to stay here ever again.
- Official Description (provided by the hotel):
- Overlooking the picturesque Shing Mun River in Shatin, Regal Riverside Hotel is only 30-minute drive away from Hong Kong International Airport and is located conveniently near 2 MTR stations and a mega shopping complex featuring over 900 brand boutiques, individually operated shops, dining and entertainment places. The 1,138-room hotel operates routine shuttle services to Hong Kong International Airport, Hong Kong Disney Land, Ngong Ping 360 and Tsimshatsui East together with other public transports right on the hotel's doorstep, guests can easily connect to all shopping, entertainment and business districts in Hong Kong. Shatin features places of interest such as the 10,000 Buddha Temple, the Hong Kong Heritage Museum and the Jockey Club, a famous world class horse racing arena, Chinese University of Hong Kong and the Science Park. The hotel also features 10 restaurants and bars as well as a wide range of recreational facilities such as the beautiful outdoor swimming pool (closes during winter period), spacious fitness center with sauna, steam, Jacuzzi and beauty services. The hotel's OM Spa, designed in contemporary Thai style and infused with a soothing sense of harmony and serenity, provides professional spa and massage services to discerning guests for nourishing their body and soul. ... more less
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- Also Known As:
- Regal Riverside Hong Kong
- Hotel Regal Riverside
- Regal Riverside Hotel Hong Kong