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“Trying hard”

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Regal Hongkong Hotel
Ranked #120 of 716 Hotels in Hong Kong
Edinburgh, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Trying hard”
Reviewed 10 February 2012

I arrived after a journey of almost 24 hours and just wanted a shower, a change of clothes and something to eat. It took about ten minutes to check me in even though I had booked and they kept trying to upsell me to a more expensive room, made me sign about four different credit card vouchers and took about five minutes just to explain how to get the internet to work. All of this when I was so tired I thought I might fall asleep before the process was completed.
I ended up going for the upgrade and am not necessarily sure it was worth it. My view was of the boring (ie mountain) side, the free breakfast was pretty pedestrian and the waiter gave away my table while I was waiting for them to fix the coffee machine. When I brought this to his attention he invited me to go and sit in the lounge until somebody else finished enjoying the view.
The room was fine, but I was unfairly comparing it with the stunning suite with a view I had the last time. Also minor details such as the presence of gin but no tonic in the minibar were frustrating when you arrive with your body clock messed up and just want one drink before bed.
The location is fun with all the sights and sounds of Causeway Bay close at hand. The staff are well-meaning but need to be told exactly what to do rather than anticipating what you might want or need. This place could be great but somehow there is just something lacking.

Room Tip: They will try to upsell you to rooms on the Executive Club floor. The package includes free internet...
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  • Stayed February 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amac27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,200 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (195)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
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English first
Katherine, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 January 2012

Breakfast was good so book with this included! Uprgrade definately not worth it.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Skiier404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scottsdale, Arizona, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 January 2012

We need a special care because of my wife fell down in HongKong and breaking her hip and The Executive Club Floor Manager Angela so caring and so details,The Front Office Manager Ricky so helping with all our special needs because of all our situation and every staffs in The Executive Club went beyond their service.
Very special thanks to Mr and Mrs Farmer helping us to make special arrangement to airlines for seat arrangement because of my wife medical cirrcumstances,very caring and good guest services General Manager,he spend over half an hour to slove to problem for my wife, offer good rate for our extend and stay at the same suite room .
Only the operator and 88 need to train up for picking at the emergency call
I will refer this Hotel to my friends and Hong Kong Trade Development Council
From now on, we will move to stay in Regal Hongkong instead of our Wanchai 5 stars Hotel.
The Best Hotel with the Best Service by General Manager and their staffs.

Thank you so much Mr and Mrs Farmer,Ricky,Angela and her Team .
I want to wish these peoples a very many blessing Lunar New Year.

Room Tip: higher floor stay away to opposite dirty stain building
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  • Stayed January 2012, travelled as a couple
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Helpful?
2 Thank CedricKirchner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frenchs Forest, Australia
Level Contributor
144 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed 20 January 2012

We recently stayed here on a business trip in a club room. It was very comfortable and enjoyable. Breakfast was quiet good, though the club room was very basic at night for a drink and service was slow. Overall though we very much enjoyed our stay.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank spj709Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taipei
Level Contributor
171 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed 5 January 2012

1-block away from Causeway Bay station. relatively large room and bathroom for hong kong. very well maintain. clean. staff helpful despite being very busy that weekend. good sound barrier, can't hear outside traffic nor hallway conversations. same building as Din Tai Fung restaurant, one of the best restaurant in hong kong famous for their steamed buns. very close to shopping areas. in center of hong kong. would stay again. good hotel choice for family, couples, business, or leisure.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank willwu2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Regal Hongkong Hotel

Property: Regal Hongkong Hotel
Address: No.88 Yee Wo Street, Causeway Bay, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Wan Chai / Causeway Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#84 Business Hotel in Hong Kong
#86 Romantic Hotel in Hong Kong
#97 Luxury Hotel in Hong Kong
Price range (per night): $170 - $367
Hotel Class:5 star — Regal Hongkong Hotel 5*
Number of rooms: 481
Official Description (provided by the hotel):
Regal Hongkong hotel situated in the heart of Causeway Bay, Hong Kong's vibrant commercial and shopping district. The deluxe five-star Hotel is the epitome of luxury and elegance where international business and leisure travellers are pampered with stylish comforts and a wide selection of gourmet choices. ... more   less 
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Also Known As:
Hotel Regal Hongkong
Regal Hongkong Hong Kong
Regal Hongkong Hotel Hong Kong

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