I learned that this is a teaching hotel, and in retrospect I can see that. The service is extremely attentive and eager to please, but perhaps not always very seasoned. The only side effect of this for us was my gf being asked to show her room key re-entering the hotel after stepping outside, which she found upsetting. In general the service was excellent, and the front desk / bell desk was very helpful.
We loved the Hotel Icon. The view was superb and the rooms and common spaces are modern and immaculate. I think that for this size of room, the layout, with a curving bathroom door, and the eye shaped walk-in shower was the best I have ever seen. Full marks from me. The room also boasted a very comfy and stylish chair overlooking the harbour and a comfy king sized bed.
The rooftop pool and gym are excellent, and we made good use of it. Free minibar is nice, but I need more than 1 beer :-) lots of room in the fridge to add your own.
Overall the hotel is very stylish and modern and is a perfect place to retreat to after a busy day in Hong Kong. The lobby restaurant/bar is cool, with a huge growing/green wall, and a good drink and food menu. The Market on the second floor boasts an impressive breakfast buffet (not included) and I would like to try dinner. Sadly we did not get to try the higher-end restaurant on the top floor. (Above and Beyond).
Note that with respect to Above and Beyond, the website is slightly misleading, only club-level rooms get the free breakfast and perks listed on that page.
Overall, Hotel Icon exceeded my expectations and was a great deal compared to other similar hotels in Hong Kong. I would not hesitate to book here again on a return visit. Book early to take advantage of their discount.