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“Great Stay”

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Crowne Plaza Hotel Hong Kong Causeway Bay
Ranked #55 of 729 Hotels in Hong Kong
Certificate of Excellence
Reviewed 17 March 2017

Large and comfortable hotel in a great location. Just minutes away from the metro station and busy causway bay shopping areas.
Rooms are very comfortable and clean, and great views of the harbour.
Common areas are always busy but one can escape downstairs in the english pub for some nice cold beer and also good food.
Always happy to return to this hotel.

Room Tip: harbour view room
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  • Stayed: February 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Marios M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deven L, Public Relations Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this reviewResponded 22 March 2017

Dear Marios M

Thank you for taking time to share your experience with us.

We are glad to learn that you had a comfortable stay with us and room was up to your satisfaction. It is also wonderful to read that you made good use of our easy access to explore the neighborhood and city.

We look forward to welcoming you back in the nearest future!

Best regards
Deven Leung
Marketing Communications Manager
Crowne Plaza Hong Kong Causeway Bay

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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61 - 65 of 1,042 reviews

Reviewed 17 March 2017 via mobile

I stay here for work in the past year and so far it's been about 75 nights

Good location in causeway bay with food, shopping and transport options. Chee kei is good for cheap local food. Times Square mall is close . Causeway bay MTR is next to Times Square

Hotel is decidedly 4 star. The Intercontinental HK is the 5 star of IHG group. So manage one's expectations

My room has always been standard despite my Spire Ambassador status. There's a small but functional gym. Small but outdoor pool, and unheated. No
Business lounge

Breakfast is ok and i wrote a seperate review

Service from front desk improved after my last review

Stayed: March 2017, travelled on business
Thank bcheong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deven L, Public Relations Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this reviewResponded 21 March 2017

Dear bcheong

Thank you very much for choosing us on your return stay.

It’s our pleasure to hear that you made good use of our easy access to explore the neighborhood and city. Glad that you are satisfied with our services too – your compliments will be our motivation to continue providing outstanding services.

We genuinely hope to have the pleasure of welcoming you back soon.

Best regards
Deven Leung
Marketing Communications Manager
Crowne Plaza Hong Kong Causeway Bay

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2017

We spent 4 nights here. The hotel is situated on Hong Kong Island very near to Happy Valley Racecourse and is a few minutes walk away from a subway station. We were given a large room overlooking the Racecourse. Both the bedroom and bathroom was clean and spacious. The hotel has a swimming pool - on the top floor but it's quite small

We had chosen a Club Room with access to the "Club Lounge" although, unusually, there is no separate lounge at this hotel - the top floor bar doubles as the Club Lounge. Normally, a Club Lounge will provide snacks and drinks for a 3 hour period in the evening. Here, instead of snacks, we were given a menu from which we could select 2 meals per person which were then freshly prepared for us in the hotel's kitchen. I have to say I prefer this approach over the "snack" approach and I'm sure this saves on food being wasted. We appreciated the variety of meals offered and the quality of the food provided. The bar staff were very friendly and helpful.

I would certainly stay at this hotel again.

Room Tip: A room overlooking the racecourse has a good view
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  • Stayed: October 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Peter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deven L, Public Relations Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this reviewResponded 21 March 2017

Dear Peter D

Thank you for taking time to share your valuable feedback with us on TripAdvisor.

Providing a flawless guest experience has always been our ultimate goal and we are pleased to read that the room was up to your satisfaction. It is also wonderful to learn that you enjoyed the spectacular Happy Valley Racecourse views!

Thank you for loving our poolside bar Club @28. Hope that we have the chance to serve you again in near future!

Best regards
Deven Leung
Marketing Communications Manager
Crowne Plaza Hong Kong Causeway Bay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2017 via mobile

Stayed at Crowne for one night and used to come here for drinks a lot with friends, it's just as good as I can recall.

Check-In: very smooth and fast (although little disappointed no lobby staff to open doors or greetings since their door are quite heavy)

Room: clean and spacious as Hong Kong hotel standard.

F&B: Got welcome fruit and drinks which make me relaxed after a long day. Shame their Chinese restaurant has been relocated so only got 1 option for food but both their bar are still very nice (27/F sky garden Pavilion and 28/F indoor Club 28)

Overall it was a enjoyable stay and I like little touch in the room such as offering different types of pillow or newspaper.

Stayed: March 2017, travelled on business
Thank nikitaft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deven L, Public Relations Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this reviewResponded 14 March 2017

Dear nikitaft

Thank you for choosing Crowne Plaza Hong Kong Causeway Bay and taking time to share your comments with us.

It’s our pleasure to hear that our loyal guest like you had an enjoyable stay and loved our poolside bar Club @28. We respect and serve every guest wholeheartedly and apologize for the miscommunications that might have happened. We will remind our team members to be more attentive.

It will be our pleasure to serve you again in future.

Best regards
Deven Leung
Marketing Communications Manager
Crowne Plaza Hong Kong Causeway Bay

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2017 via mobile

Whilst the hotel reception does not suggest much the rooms was very comfortable with an excellent shower and bath. My room had an excellent desk for working. The hotel is very well situated and the staff friendly and helpful. Breakfast buffet was plentiful and OK, nothing special.

Stayed: March 2017, travelled on business
Thank SJH21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deven L, Public Relations Manager at Crowne Plaza Hotel Hong Kong Causeway Bay, responded to this reviewResponded 7 March 2017

Dear SJH21

Thank you very much for leaving your valuable comment on TripAdvisor.

We are glad to hear that our desk fits your needs and the room and service are up to your satisfaction.

Hope to welcome you again next time when you visit Hong Kong!

Best regards
Deven Leung
Marketing Communications Manager
Crowne Plaza Hong Kong Causeway Bay

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hotel Hong Kong Causeway Bay

Address: 8 Leighton Road, Causeway Bay, Hong Kong, China
Phone Number:
Region: China > Hong Kong
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#29 Family Hotel in Hong Kong
#34 Romantic Hotel in Hong Kong
#35 Business Hotel in Hong Kong
#51 Luxury Hotel in Hong Kong
Price Range: $306 - $729 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hotel Hong Kong Causeway Bay 4.5*
Number of rooms: 263
Official Description (provided by the hotel):
Situated in Causeway Bay, Crowne Plaza Hong Kong Causeway Bay is just 3 minutes’ walk to the renowned Times Square. The international brand business hotel offers 263 spacious guestrooms and suites featuring the high-tech Citywide In-room Mobile, WiFi and wired Internet connectivity, iPod Docking Entertainment Center, 5.1 Surround Sound System and a 42 inch LCD TV. Our Club at 28, rooftop swimming pool and fitness center are perfect for unwind. Kudos, the all-day-dining restaurant, features an extensive selection of international cuisine to appeal to all appetites. ... more   less 
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Also Known As:
Crowne Plaza Hotel Hong Kong Causeway Bay

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