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Reviews (4,192)
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Reviewed 5 April 2018 via mobile

I know that rooms in Hong Kong tend to be smaller than we are used to but the room here was smaller than our cruise ship cabin! The location of the hotel was good; it was several blocks from the Olympic MTR stop. The free shuttle was excellent; it took you to several popular areas around town. Breakfast was really good, too. There were plenty of choices, both Asian and western.

On the negative side, the bed was so small that our feet hung off the end (it was a full-sized bed). The bed was flush against the bathroom wall so there was no easy way to get in and out of bed for the person sleeping on the right. Also, the bathroom was round (cruise ship style) and had glass surrounding it. Some of the glass was frosted for privacy but there was a mirror on the wall facing the bathroom door that gave great views of whatever was going on inside.

We had paid for lounge access as part of our package. Compared to other places we have stayed, the lounge benefits were very limited. A couple of deep-fried offerings and wine were available from 5-6:30 daily. Other than that, there were some crackers and water and coca-cola available.

Our room had a cell phone available for us to use to navigate our way around town. If you don’t have a cell phone plan that allows free international access, this is a nice feature. You can also use it to call the USA for free.

Stayed: March 2018, travelled as a couple
Thank Heather P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsettMongkokHK, General Manager at Dorsett Mongkok Hong Kong, responded to this reviewResponded 10 April 2018

Dear Heather,

Thank you for taking the time to review our property and your valuable comments. We are delighted to know that overall you enjoyed your stay at our hotel.

Your comments are well noted to the concerned departments for improvement. And regarding to room size, we offer various types of rooms in different sizes to accommodate a wide range of traveling preferences. You may try our Suite Premier or Family Quad measuring up to 42sq.m. with spacious bathrooms for a more relaxing stay on your next return.

Rest assured that we will continue providing the best stay experience to all guests at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

This hotel has a good location,very clean and modern.the staff were absolutely friendly and helpful, we loved the free shuttle bus which took us to most of the key places and the buffet breakfast was very nice lots of variety.

Stayed: March 2018, travelled with family
Thank huykouch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsettMongkokHK, General Manager at Dorsett Mongkok Hong Kong, responded to this reviewResponded 10 April 2018

Dear Huykouch,

Thank you for taking the time to review our property and your lovely comments. We are delighted to know that you enjoyed your stay at our hotel.

While it would have been great to learn more about your stay experience, we will as always continue to improve our service to ensure you a better stay on your next return.

Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018 via mobile

My review is a reiteration of most
Compact room= 2 of us 2 cases, theres a window ledge for cases but its a small room, not conducive for relaxing BUT was perfectly fine for sleeping, and minimal noise , slight buzz from traffic and aircon but didnt effect our slumber
Shower is small with toilet near by, both blocked during our stay but quickly fixed
Water pressure great and hand held or shower style
Bed two king singles joined but comfy though pillow to hard for me, linnnen fine
Some storage for shirts etc and see trough oh la la
Lifts quick enough
Handy complimenatry phone to hot spot and even call home for free
Wifi excellent
Close enough to walk to station
Never used the comp bus
Staff fine
Breakfast hmmm cheap and standard on par with costs around hotel
Preferred mong kok area than here as a little more lively and more options but i walked there each day 20 mins tops
Probably would stay again and consider a room upgrade

Stayed: March 2018, travelled as a couple
1  Thank joancollins69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsettMongkokHK, General Manager at Dorsett Mongkok Hong Kong, responded to this reviewResponded 10 April 2018

Dear Valued Guest,

Thank you for taking the time to review our property and your valuable comments. We are delighted to know that overall you enjoyed your stay at our hotel.

Rest assured that we will continue providing the best stay experience to all guests at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

Room was super clean, convenient, and right below it, there is a supermarket and Mcdonald! Love the smell of their shampoo and bath gel too! Shuttlebus is available to bring you around the area too! PS: Frankie, the guest service staff was really helpful and good in his service! Well done Dorsett!

  • Stayed: March 2018, travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank Xin Ping L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsettMongkokHK, General Manager at Dorsett Mongkok Hong Kong, responded to this reviewResponded 9 April 2018

Dear Xin Ping,

Thank you for taking the time to review our property and your valuable comments. We are delighted to know that you enjoyed your stay at our hotel. We will definitely pass your generous compliments to our front line staff (especially to Frankie) and keep them motivated.

While it would have been great to learn more about your stay experience, we will as always continue to improve our service to ensure you a better stay on your next return.

Once again, t hank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.

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Reviewed 2 April 2018 via mobile

Thoroughly enjoyed our recent stay on 31 March and found all the staff very obliging and extremely helpful particularly to all foreign visitors. The hotel is well situated to local markets especially the popular Ladies Market and the access via a free shuttle bus adds value to the stay.
Thoroughly recommended as it is not expensive and yet you get near to 5 star service.

Stayed: March 2018, travelled as a couple
1  Thank David E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorsettMongkokHK, General Manager at Dorsett Mongkok Hong Kong, responded to this reviewResponded 9 April 2018

Dear David,

Thank you for taking the time to review our property and your valuable comments. We are delighted to know that you enjoyed your stay at our hotel.

Rest assured that we will continue providing the best stay experience to all guests at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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