The only decent thing in this hotel is the lobby. The rest was a nightmare!
Checking in took a while because they have no king beds to offer us and were also finding problems in allocating our rooms on the same floor. The horror started when we arrived at our floor. The corridor smelt of mold, it was old and scary. Opened the room door and to my disgust, the room was in super bad condition - wall stains and cracks, broken floor tiles and very old furniture. Well, not just my room apparently! My friends' rooms were the same - OMG!
We decided to head down to ask if they can change our rooms and guess what? The hotel staff was so rude. She said in a very sarcastic tone that since we booked this construction room type through an overseas website, we have to accept it! Also, if the room is a construction room, the hotel should either make clear to travellers or in the best scenario, not sell to travellers at all because we are talking about compromising of safety here. Anyway, the 1st night we had to stay in that broken room because they said there were no rooms available and they can change us to king bed rooms the next day. That night, while me and friend were chatting, wall tiles started falling!
Next morning, we couldn't hold it any longer and we demand better rooms. They had no choice but to agree and we were allocated to slightly better rooms (still no king bed). The whole experience was horrid. Please be smart, choose another hotel!
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- Also Known As:
- Furamaxpress Apartment Hotel