Me and my friend stayed there for about 3 weeks, for business. So we only slept and ate breakfast there.
I have to say that the place is poor, yet not horrible or disgusting.
Let's start from room-service. They don't actually clean the room and replacing the sheets once a week or so. they are putting everything back to the place and replacing the towels and toilet paper. We experienced clogged sewers on our staying, and it was fixed the same day (we got out around 8:00 and were back by 17:00 and it worked).
The room itself was in bad shape. I mean in terms of stains on the walls, color peeling from walls, old furniture, one of the lamps didn't work (but I'm sure they would fix it if we told them..).
As for the breakfast, there's like a corridor with tables on the sides. We got to learn NOT go to the restaurant between 7:30 till 8:05, because there's an overflow of guests and the waitress can't handle the mess. So basically you are left with no food or drinks. After we learned it, we came there around 8:10. The food was ok (even though we are from the west and it was kinda hard to get used to eat Chinese cousin in the morning). the waiters are very nice and trying to help you with whatever they can understand (like getting you fork and knife..).
From here I want to say something about the staff. They speak very, very poor English which making the whole thing, very difficult.. but most of the receptionists are trying their best (although there's a few that are very ignorant..). For example, there was an incident with our things and the manager took us to camera room and allowed us to watch the security cameras as long as we wanted, just to help us (I don't want to get in details). it was really great!
On the day that we left, it rained like crazy, no one could get outside without getting soaking wet (also the crazy wind that could knock you down). I mean, if you visited China in the summer, you know what I'm talking about. and of course all the cab drivers were taken, So one of the staff members, went outside to catch the cab for us. We didn't ask him for this.
So basically, yeah. The place looks bad, most of the staff membres are great. So it depends on you what you're looking for.
P.s you get free water bottle every day
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