I'm a long-term resident at the Jing Guang Apartments, and when I tell people where I live they are immediately impressed, mostly because the Rosewood Hotel which shares the same building, is impeccable.
Of the serviced apartments in the Guomao CBD area, the Jing Guang Apartments were the best value (read, cheapest). Location is very good - only a few blocks walk to Guomao and lots of Mobikes at the intersection. There is a supermarket at Fortune Plaza, but no local wet market or restaurants nearby. There is a KFC and a Starbucks in the next building (one door north).
Big spacious rooms, great view and lovely, beautifully designed common areas. Flowers everywhere, very pretty and lovely to come home to after a busy day. Gym is never too busy, equipment is new and clean. Reception area on 40th floor and concierge on ground floor are excellent. Rooms have free wifi and cable. The apartments have a utility room with washer/dryer. Rooms are quiet and I've never heard any noise from neighbors or hallway. Security is good.
Now the not-so-good parts. The rooms are old and tired, with chipped furniture and wood peeling off the doors and cabinets. The backing of the glass paneling in the bathroom is peeling and the kitchen countertop is stained, can never get it looking clean enough. There is no dishrack and they don't provide dishtowels like other serviced apartments do. The apartments are dusty, seems housekeeping rushes through and I've often had to do some vacuuming myself, especially corners and the drapes. Towels and bedsheets are old, I've seen holes in both. The carpet is old and has some cigarette burns. The breakfast is limited and repetitive / doesn't change often enough (no more boiled cabbage, please!). Recipes could be improved; the chef uses too much oil (everything is shiny) and I've noticed he/she uses cornstarch in the vegetables (have seen clumpy, translucent globs). Coffee from the machine is good, but often have to remind staff to refill the beans or water. They are also not very good at clearing or re-setting the table after guests leave, and have to be asked/reminded.
The best part of living here is the Rosewood Hotel and the common areas of the apartment building. The hotel has a beautiful lounge and excellent restaurants, not to mention a pretty hopping bar. It's great to have all those 'extras' in your same building. It seems that the hotel and the serviced apartments are not run by the same management company, which is a pity. The rooms, service and included breakfast can definitely be improved.
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