We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,228)
Filter reviews
1,228 results
Traveller rating
910
267
36
10
5
Traveller type
Time of year
LanguageAll languages
More languages
910
267
36
10
5
Show reviews that mention
All reviews club tent standard tents organic garden dik dik indian food mosquito net electric fence hardwood floors buffet style gift shop sekenani gate turn down service wonderful stay a hot water bottle lunch and dinner restaurant staff the reserve
Filter
Updating list...
93 - 98 of 1,228 reviews
Reviewed 18 February 2018 via mobile

I visited Sarova, with my daughter and brother and I am fairly well travelled but this is the best hotel/lodge I have ever been, after three nights I was sad to leave and would have liked to stay longer. We did a few game drives seeing Cheetah, elephants, loins and so much more. We have a fantastic lodge, a little walk across the bridge, and on two very tied occasions the diver took us back in his golf buggy, he was an amazing person so friendly and kind, as were all the staff, Martin in the restaurant, The young trainee girl, the staff make this place so amazing, the customer service for me was the best I have ever known and should teach the rest of the world. The whole site is tidy clean and very presentable. The cooks and food is second to none. As you can tell we had an incredible time. We had a balloon ride which was very good as I never thought I could do it but I throughly enjoyed it with breakfast in the park. I highly recommend Sarova as a hotel group as I have also been the the Nukuru camp too which was equally first class. I don’t have any suggestions for improvements other than please keep up the good service as I really hope one day to return with more family.

Stayed: February 2018, travelled with family
Thank Coronation11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duncun M, General Manager at Sarova Mara Game Camp, responded to this reviewResponded 5 April 2018

Dear Guest,

Thank you for your support and patronage of Sarova Mara Game Camp and for taking your time off your busy schedule to share your feedback with us. We are delighted to learn that you enjoyed your time with us. To hear of your first class rating of our services as a hotel group is truly humbling for us and we are extremely grateful of that.

We have taken note of Mr. Martin, our Trainee as well as our buggy driver and have acknowledged their effort in going their extra mile to ensure that you all had a wonderful stay with us.

It is on very rare occasions that one would celebrate a moment of sadness. However, reading in your review that leaving us was a moment of sadness, means so much to us.

We look forward to hosting you again in the not distant future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2018

This resort was a convenient location for our 2 days of game viewing. As soon as we headed out of the compound there were animals to be seen. The resort itself is nicely laid out, the staff friendly and the meal choices very good. The tented accomodation is comfortable but there was nothing to look at from our tent except a screen of bushes. Also there is little wildlife inside the compound. At Samburu, having monkeys, mongooses, antelopes wandering around really made you feel you were in Africa. That was not the case here. We did see a baboon which I’m sure shouldn’t have been there! If you have never camped this would probably be a novelty, while still having a nice bed, bathroom etc, but if you are used to camping in the bush ( as we are) it is a bit ordinary.
One great experience was a dinner out under the stars. We drove out into the dark and about 10 mins from camp there was a roaring fire and dining table set up under gas lights. We were treated to a dance by about 10 Masai in traditional costume including their famous jumping. Dinner was 3 courses with a choice of various barbecued meat. It costs $420 for up to 6 people. It felt very adventurous, particularly when there were also 2 rangers and 2 armed guards present , “just in case”. As we later discovered, a hyena did actually come along when we had left. It was definitely worth while.

Room Tip: Tents close to the perimeter fence would enable viewing of wildlife from your tent.No. 23 had no view.Also close to noisy neighbours.
Stayed: February 2018, travelled with friends
2  Thank newby50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duncun M, General Manager at Sarova Mara Game Camp, responded to this reviewResponded 9 April 2018

Dear Guest,

Thank you for your support and patronage of Sarova Mara Game Camp and for the time taken to share your experience with us.

We are delighted to learn that you enjoyed your stay with us. We are delighted to learn that you had a memorable time with us.

We look forward to hosting you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2018

This accommodation is 5 star plus!! Excellent customer service, excellent accommodation (we could see giraffs, zebra from our patio), excellent food and drinks, excellent pool area, excellent location. I can't express how great a time we had at this hotel. Their hospitality was worth the long bumpy road in. Thank you so much.

Stayed: January 2018
Thank Tamara W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duncun M, General Manager at Sarova Mara Game Camp, responded to this reviewResponded 29 March 2018

Dear Guest,

Thank you for your support and patronage of Sarova Mara Game Camp and for making us your preferred hospitality safari partner during your recent adventures in the Maasai Mara. We are delighted to learn that you found the camp a worthy trip after the African massage experience.

We look forward to hosting you again in the near future and anticipate to have the road network completed to accord you an even better ride prior to getting to the reserve.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2018

From the moment we arrived at Keekorok airstrip to the time we sadly left, this trip was superb! The staff were so helpful and very friendly, our tent was comfortable and whilst I am not a great fan of buffets the food was excellent.
Daniel was our guide throughout the trip and his knowledge of the Mara provided us with wonderful viewing of the big five and much more. I can't wait to go back....

  • Stayed: December 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Tony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duncun M, General Manager at Sarova Mara Game Camp, responded to this reviewResponded 29 March 2018

Dear Guest,

Thank you for your support and patronage of Sarova Mara Game Camp and for sharing your feedback with us. We are delighted to hear of your wonderful stay with us.

Based on your feedback we have recognised Mr. Daniel for his performance and for ensuring that you were able to behold the majesty of the not only the big five but much more.

This may actually be one of the the rare occasions when a sad moment is actually received with joy. We note that leaving was a sad affair for you and look forward to hosting you again in the not distant future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2018 via mobile

Really surprised at how lovely and bug free the “tent” was. Easy access to the Big 5. Light entertainment at night. Great selection at breakfast, lunch and dinner. Staff are super friendly and helpful. Grounds are beautiful. Organic garden is cute. Tea and coffee at all times in room and reception. Amazing decoration at bar. Would love to return

Stayed: January 2018, travelled as a couple
Thank Christina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Duncun M, General Manager at Sarova Mara Game Camp, responded to this reviewResponded 29 March 2018

Dear Guest,

Thank you for your support and patronage of Sarova Mara Game Camp and for investing in us by sharing your feedback. We are delighted to learn that you enjoyed your stay with us and most importantly to know that you were able to touch base with a number of our guest service points and that each and everyone of them enhanced your overall stay.

We too would love to host you again and hope to get the opportunity to do so in the not distant future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews