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All reviews lebanese restaurant courtyard room nightly entertainment central courtyard pool area excellent hotel west bank city view large balcony guest relations plenty of sunbeds horse and carriage taxi driver egyptian pounds every evening watch the sunset winter palace
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Reviewed 29 October 2017 via mobile

We were here for three nights and enjoyed every minute of it. The place is awesome. Feels like home as the staff here makes every bit of effort to make you happy.
Room was large and has a lovely view of river Nile. The small balcony made us enjoy it evening tea even more.
Clean toilets, tea/coffeemaker and small fridge is all one can ask for in a room that was offered to us in a steal price.
The chef at the restaurant made changes in our pizza toppings as we requested and it’s an awesome feeling to enjoy your Drinks and food when you have river Nile flowing by your side.
In short....if in Luxor this is one of the best places to be.
Enjoy.

Stayed: October 2017, travelled as a couple
2  Thank bhagat-Ashok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this reviewResponded 30 October 2017

Dear bhagat-Ashok,

Warm greetings from the Steigenberger Nile Palace Team and thank you very much for this awesome review. We hope you have enjoyed the rest of your Egyptian tour as much as you have enjoyed your time with us. Thank you for your warm words of appreciation for the new 'Casa di Napoli' at the Nile Shore. Our Chefs are always available to discuss a special request and I am very happy that they succeeded in meeting your expectations.
We hope you will be able to visit us again soon for a longer Luxor vacation.

With best regards,

Amina Saady van Baarsen
Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2017

Having been to Egypt twice a year for the past 14 years, we decided to change hotels and booked into the Steigenberger Nile place for the first time.

On arrival we were greeted by the reception staff and assisted to book in. We were then escorted to our room and our luggage delivered directly to us.

The room was excellent and well positioned with a full view of the River Nile.
The facilities in the hotel were good including the pool area and the choice of restaurants.

The hotel staff were very attentive and the food was excellent with a very good choice from the breakfast bar, the Italian restaurant served an excellent meal and service was first class.

like visits to any hotel we had a few teething problems but these were addressed by the team in a very timely manner.

Nothing was to much trouble and we thoroughly enjoyed our stay here at the Nile Palace.

We would recommend this hotel to any one and suggest you make this your hotel of choice for your stay in Luxor .

Room Tip: Nile view rooms are very quiet and over look the pool area
  • Stayed: October 2017, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank dalimo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this reviewResponded 8 March 2018

Dear dalimo,

Warm greetings from the Steigenberger Nile Palace Team and thank you for choosing our hotel for your Luxor vacation. We are delighted that we could contribute to a memorable holiday and we are very happy that you have enjoyed all of our facilities. We thank you for your wonderful recommendation and we hope we will be seeing you again soon for your next Egypt Getaway.

With best regards,

Amina Saady van Baarsen
Guest Relation Manager

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Reviewed 27 October 2017 via mobile

I can not understand,five stars hotel but services introduced one star only,five stars hotel and wi fi internet with charge how come,house keeping very poor service,mini bars not working......etc.for me l hate hearing that I'll goto event in this hotel not only in luxur but also in it's other branches.

Stayed: October 2017, travelled on business
2  Thank Mahmoud M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this reviewResponded 28 October 2017

Dear Mahmoud M,

Warm greetings from the Steigenberger Nile Palace Team and thank you for your comments. We are sorry you did not contact our ever present Management team or Guest Relation to solve the problems. Your comments have been forwarded to the Management and we are investigating the matter and cordially invite you to contact us.

With best regards,

Amina Saady van Baarsen
Guest Relation Manager

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Reviewed 24 October 2017

A truly amazing hotel. Staff were patient and helpful and the food magnificent in both taste and variety. Decor is a sight to behold and created the 'surreal' atmosphere that we expect when holidaying in a different country. It will be difficult to look elsewhere when we return.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Andy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this reviewResponded 25 October 2017

Dear Andy H,

Warm greetings from the Steigenberger Nile Palace team and thank you very much for choosing our hotel during your Luxor visit. We are delighted that you enjoyed the kitchens of 'Nubia' Buffet restaurant, Lebanese 'El Tarboush' and Italian 'Casa di Napoli'. We hope you will be able to visit us again soon, for another amazing vacation.

With best regards,

Amina Saady van Baarsen
Guest Relation Manager

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Reviewed 22 October 2017

Would love to have stayed a while longer. Location excellent and staff super friendly and accommodating. Room had a large balcony with magnificent view of the Nile and west bank as well as the lovely pool area. This more than made up for the fact that the hotel's spacious rooms could benefit from some new carpets and balcony furniture. Good value for the cost however. And Amina Van Baarsen ensures that you are well looked after and any issues are resolved quickly.

Room Tip: Get a room with balcony overlooking the Nile. Special.
Stayed: October 2017, travelled as a couple
Thank trawnapal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steigenberger, Guest Relations Manager at Steigenberger Nile Palace Luxor, responded to this reviewResponded 22 October 2017

Dear trawnapal,

Warm greetings from the Steigenberger Nile Palace team and thank you very much for this first rate review. I am delighted to know that we have contributed to a wonderful vacation. I am happy to inform you that we are making the final preparations to replace the carpets and renew the furniture. Hopefully you will be able to visit us again to admire the changes. It was a real pleasure having you as our guests,

With best regards,

Amina Saady van Baarsen
Guest Relation Manager

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