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“Not entirely Steigenberger service”

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Steigenberger Nile Palace Luxor
Ranked #5 of 54 Hotels in Luxor
Certificate of Excellence
Reviewed 13 June 2011

Having been amazed at Steigenberger service in El Gouna, I was disappointed at Luxor. Check-in took too long and the Reception guy was a little arrogant. At breakfast waiters were too intrusive, eg talking too much to single females and insisting on carrying your plate for you.

We booked a suite but only got a superior double room with an extra foldaway bed. The price for the room was excellent however so we didn't mind really.

It's a beautiful location right on a peaceful part of the Nile and with the main areas of town in walking distance or a short cab ride away. We used the hotel excursions service to book a hot air balloon ride this was an excellent trip done by safety conscious professionals. On request we negotiated a free late check out with a different man on Reception who was much more professional in approach. All the staff need to be following his lead!

I would go back to this hotel and overall had a wonderful time.

  • Stayed: June 2011
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3  Thank CairoMinette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,105 - 1,109 of 2,034 reviews

Reviewed 12 June 2011

Great place to stay. Really great food on site. Everywhere is close by Taxi - go out the front and find mr fish for a great deal. Upgrade to a Nile view room - it really is worth it. Would highly recommend!

  • Stayed: April 2011
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1  Thank specklesparkle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2011

Outstanding ambiance and excellent value for money. I was staying at another hotel but came here daily for drinks, food, entertainment and relaxation as it was suberbly located for exploring the area and the staff were extremely helpful, respectful and attentive without being too around. I spent hours here everyday reading, drinking gorgeous hibiscis tea in the lounge and just luxuriating in the peace, tranquility and haven amidst the contrasting vibrant bustle literaly outside the doors. As a lone female traveller, I felt safe and was totally pampered by the caring, highly professional staff. It is spotlessly clean and a top class hotel - compared to others i have been to around the world, this holds it's own as amongst the best.

You won't be disappointed. I am going back and will be staying here for my next trip as we only get one life and I enjoy this luxury amidst the stress of a busy life.

Room Tip: Just speak to the staff as they are very helpful
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  • Stayed: May 2011, travelled solo
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2  Thank CatherineEdens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2011

Me and my family stayed at the Steigenberger for one weeks holiday. Well what can i say the hotel was better than one expected. The staff could not do enough to help u,doors were opened for u. The location was good for every thing. Can not find any thing to say bad about this hotel .

  • Stayed: June 2011, travelled with family
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1  Thank teenaPlummer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2011

Excellent hotel, all the staff are friendley and very helpful, always a smile to greet you. The young man who sells the leather goods in the courtyard area was great, we went every day excellent service nothing was to much trouble and the quality of the things he sold was great. The shop downstairs ( B1), opposite the Nubien resteraunt that sold clothes is another excellent shop very good service and a very pleasent man, my father had a bad stomach one day and he brought some mint tea from his home to help settle his stomach.I would go back to the hotel anytime 5STAR.

Room Tip: Ask
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  • Stayed: May 2011, travelled with family
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6  Thank scottybob26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Steigenberger Nile Palace Luxor

Address: Khaled Ben El Walid Street, Luxor 85111, Egypt
Phone Number:
Region: Egypt > Nile River Valley > Luxor
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Luxor
#3 Family Hotel in Luxor
#3 Spa Hotel in Luxor
#3 Romantic Hotel in Luxor
#4 Luxury Hotel in Luxor
Price Range: $67 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Nile Palace Luxor 5*
Number of rooms: 304
Official Description (provided by the hotel):
Welcome to Our Steigenberger Nile Palace Luxor Hotel, It is a 5 stars hotel has a unique location amidst relics of a 7000-years-old civilization, in the heart of Luxor, only 1.5 Km. From the temple of Luxor and 10 Km. From Luxor Airport. Guests can enjoy a marvelous view of the mighty Nile in addition to the cliffs of the Theban Mountains on the western bank where the valley of kings and Queens lie. The hotel offers a variety of service and facilities, 11 conferences and break out rooms that can host up to 2000 participants, among other things. ... more   less 
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Also Known As:
Steigenberger Nile Palace Luxor Hotel Luxor
Steigenberger Nile Palace Hotel Luxor
Nile Palace Luxor
Luxor Steigenberger Nile Palace
Le Meridien Luxor
Nile Palace Hotel Luxor

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