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Reviewed 5 April 2018 via mobile

This place is beautiful and the staff was more than willing to accommodate English speaking people. We have the breakfast buffet here 3 days and was the best we had in all two weeks we were in Africa. I felt very safe and well cared for here!

Date of stay: March 2018
Trip type: Travelled solo
Thank seetheworldmontana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
areejibrahim, Digital Marketing Executive at Fairmont Nile City, responded to this reviewResponded 6 April 2018

Dear Valued Guest,

Greetings from Fairmont Nile City.

We are delighted that you have enjoyed your stay with us.

We thank you for sharing your pleasant experience which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence.

Your generous comments have been conveyed to the hotel team and has greatly motivated us all.

We greatly value your feedback and look forward to welcoming you again at Fairmont Nile City.

Thank you,
Fairmont Nile City Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

This hotel is in a great location and is quite luxurious. The staff on the FG level were fantastic!!! They could not have done anything more to make us feel welcomed and comfortable, they truly went out of their way to make our stay as perfect as possible. The rooms are spacious and considering all the traffic outside it could not be heard from our room. The spa was great and the food was delicious!!! The only reason I gave it a 4 star rating is because it smells of cigarettes in all the common areas which is the only let down. Highly recommend this hotel.

Date of stay: March 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Jelet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
areejibrahim, Digital Marketing Executive at Fairmont Nile City, responded to this reviewResponded 6 April 2018

Dear Valued Guest,

Greetings from Fairmont Nile City.

We are delighted that you have enjoyed your stay with us.

We thank you for sharing your pleasant experience which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence.

Your generous comments have been conveyed to the hotel team and has greatly motivated us all.

We greatly value your feedback and look forward to welcoming you again at Fairmont Nile City.

Thank you,
Fairmont Nile City Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

My Stay In Fairmont Nile Cairo Was Really A Very Pleasant Experience. The Granted General Services And The Security Measures Were Remarkably Noticed . The Breakfast And Food In General Is Excellent And Offered In A Clean And A Secured Atmosphere.

Date of stay: March 2018
Trip type: Travelled solo
Review collected in partnership with fairmont.com
Thank Sufian2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
areejibrahim, Digital Marketing Executive at Fairmont Nile City, responded to this reviewResponded 6 April 2018

Dear Valued Guest,

Greetings from Fairmont Nile City.

We are delighted that you have enjoyed your stay with us.

We thank you for sharing your pleasant experience which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence.

Your generous comments have been conveyed to the hotel team and has greatly motivated us all.

We greatly value your feedback and look forward to welcoming you again at Fairmont Nile City.

Thank you,
Fairmont Nile City Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

The hotel needs to be better than this for reall!!! The attitude of the concierge and some of the staff need to be better than this and overall everything is great i will be back again to the same hotel.

Date of stay: March 2018
Trip type: Travelled with friends
Review collected in partnership with fairmont.com
Thank hussam_alhussain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
areejibrahim, Digital Marketing Executive at Fairmont Nile City, responded to this reviewResponded 6 April 2018

Dear Valued Guest,

Greetings from Fairmont Nile City.

Thank you for taking the time to express your feedback regarding your stay with us.

Please accept our sincerest apology for not exceeding your expectations. Please rest assured that we have addressed your issues with the concerned departments and will integrate it in our training program to ensure it does not reoccur.

We apologize for any inconvenience caused and once again thank you for your feedback.

Thank you,
Fairmont Nile City Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018

Everything was great but there where some obstacles that where later solved for example there was a chair that had a burned spot in it and the bath tub was not so clean and the internet was not working.

Date of stay: March 2018
Trip type: Travelled with friends
Review collected in partnership with fairmont.com
Thank Haririjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
areejibrahim, Digital Marketing Executive at Fairmont Nile City, responded to this reviewResponded 6 April 2018

Dear Valued Guest,

Greetings from Fairmont Nile City.

Thank you for taking the time to express your feedback regarding your stay with us.

Please accept our sincerest apology for not exceeding your expectations. Please rest assured that we have addressed your issues with the concerned departments and will integrate it in our training program to ensure it does not reoccur.

We apologize for any inconvenience caused and once again thank you for your feedback.

Thank you,
Fairmont Nile City Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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