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Reviews (1,210)
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Traveller rating
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All reviews nile view rooftop cafe egyptian museum early check reception staff room service house keeping breakfast buffet is enjoyed my stay amazing hotel special thanks zamalek qasr internet tahrir atm mr
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Reviewed 28 February 2020 via mobile

Reception staf very nice and everything is good location, view and a beautiful hotel thanks appreciate and specially thanks to the reception staff And the view at the roof top was very nice and the room also was very nice and clean

Date of stay: February 2020
Trip type: Travelled with friends
Thank Mernawadiaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abdellatif Gebril, Other at Novotel Cairo El Borg, responded to this reviewResponded 28 February 2020

Dear Ms.Merna, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

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Reviewed 28 February 2020

Dear Novotel crow thank you very much for the hospitality it was mazing welcoming
Clean room
Very nice breakfast
I do like the ATM machine mazing
I had good time and the reception staff were very friendly and helpful

Date of stay: February 2020
Trip type: Travelled on business
Thank W4441CMahmede
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abdellatif Gebril, Other at Novotel Cairo El Borg, responded to this reviewResponded 28 February 2020

Dear Guest, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

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Reviewed 24 February 2020

Location is good but AC not working for all of the stay of 4 nights even though complained each night. Was asked to keep window open to get cool air since it was winter. Dnt know the reason but even after promises AC compressor did not worked and had to keep window open with disturbed sleep due to sound of cars and oother sounds

Date of stay: February 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank farhanpedekar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abdellatif Gebril, Other at Novotel Cairo El Borg, responded to this reviewResponded 25 February 2020

Dear Mr.Farhanpedekar , Thank you for taking the time to tell us about your experience at the Novotel Cairo El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Abdellatif Gebril General Manager

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Reviewed 23 February 2020 via mobile

With an amazing location, the hotel gives us a nice welcoming. Friendly staff, and honest accommodation. The view to the River makes the stay remarkable. The breakfast good, with international and local options. Definitely a good alternative for a short-break in Cairo.

Date of stay: February 2020
Trip type: Travelled with friends
Thank leonorr665
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abdellatif Gebril, Other at Novotel Cairo El Borg, responded to this reviewResponded 23 February 2020

Dear Mr.leonorr, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

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Reviewed 21 February 2020

I really enjoyed my stay in this hotel, the rooms are large, the beds comfortable and the staff who work there are very kind and always available. In addition, the hotel is located right in the city center in one of the most beautiful areas. The internal ATM which allows you to withdraw or exchange money in the local currency is also very convenient. I also enjoyed the excellent quality breakfast and different daily. Congratulations keep it up.

Date of stay: February 2020
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank entonpisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abdellatif Gebril, Other at Novotel Cairo El Borg, responded to this reviewResponded 22 February 2020

Dear Guest, We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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