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11 - 16 of 31 reviews
Reviewed 21 January 2010

The service is excellent, the rooms are clean but the pillows are not so comfortable.,It's located behind nambu station and from the terminal you can just walk to the hotel, this is very convenient if your coming from incheon airport your delivered by the limo bus within the hotel. It's just a few subway stops from seouls attractions like myeungdung cheungbukgung palace and many more. If you need to eat out you can find all sorts of restaurants and convenience stores right outside your hotel. What i liked best about this hotel is the location it really is centro hotel coz it's like located in the middle of everything.

  • Stayed: January 2010, travelled as a couple
    • Value
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3  Thank orioner00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2008

I booked this hotel through a website which gave me a discount of approximately 20% off the rack rate for a 2-night stay.

While I agree with most of the negative comments in previous reviews, I have to say I actually ended up quite liking this place, and would probably stay there again.

Firstly, to put some of the previous negative comments in context for the benefit of people unfamiliar with the situation here: nearly all hotels in Korea (aside from international chains and "super deluxe" hotels) have some things in common, which people from other countries might find strange or even offensive - a general feeling of austerity, paying for shampoo and the presence of "nightclubs" which don't admit foreigners being three of them. I wish these things would change as much as anyone, but since they apply to almost every hotel, I have learned to put up with them and they have not greatly influenced my overall rating here.

The Centro Hotel could be categorised as a rather basic business hotel, and anyone looking for real luxury should definitely not stay here. Having said that, the Centro does provide a kind of mid-range accommodation at a mid-range price that is relatively hard to find in Seoul, and which was what I was looking for on this occasion. Many things about the hotel left me with quite a positive impression. All the staff I met spoke reasonable English and there were no communication difficulties. I was checked-in quickly and efficiently, and provided with a bigger room than I had actually booked and paid for. The room was spacious, comfortable enough, and adequate for my needs. There was an Internet connection , but I did not try to use it so cannot say if it worked or not (but there is a Business Center in the lobby which provides Internet access). The room and corridors were fully carpeted (which I feel helps with sound insulation). The windows were not very well soundproofed, but as the hotel was located a little distance off the main street, noise from outside was not a big problem and I was able to get a fairly good night's sleep - probably the most important consideration to me when choosing where to stay. There was an enormous, flat-screen television in the room which I used once to watch CNN, although it took me a while to work out how to get the channel. The air conditioning could be adjusted and worked satisfactorily. Room service was also available throughout the day, apparently at the same price as actually going to the restaurant (room service being a rare thing for a hotel in this price category). The location suited me, being at most 30 minutes by subway from the Gangnam business district.

I should also mention what was negative about my stay. The beds were slightly on the hard side, and the pillows were a bit thick - I just about managed, but they might leave some people with a slightly stiff neck. The room was a little on the dark side, even with every light turned on. There was no kettle and no tea/coffee-making facilities, although there was a hot and cold water dispenser in the corridor (a branch of "HOLLYS COFFEE" is 1 minute's walk from the hotel). The bathroom was fine, but only soap, towels and hand cream were provided free - you had to pay for shampoo, as mentioned before. Another thing which might be strange to some people, but is quite common in Korea: you cannot flush any toilet paper whatsoever down the toilet - not even one sheet - or it will block and overflow; you have to put ALL toilet paper into a waste bin next to the toilet. The shower was fine, although the water was not very hot the first morning of my stay (the second day it was absolutely boiling).

I used the restaurant once for breakfast (not included in the room rate). I went there at 7am, when I was the only customer. The "American Breakfast" was good enough, but nothing out of the ordinary. The cup of tea was nice and hot, but it would have been even better if they had given me a whole pot and supplied milk with it rather than artificial creamer. Salt and pepper shakers were provided, but the holes were blocked - an elementary problem to fix, I would have thought. I was also surprised that one of the waitresses spent some considerable time taking photos of herself using her mobile phone and checking her emails while I was eating. OK, so there were no other customers to keep her busy, but I would expect this sort of thing to be done out of sight of the one customer that was there.

So, all things considered, this is not the most perfect place in all the world to stay. However, considering the price range, it does way better than most of its peers. Most importantly, you are likely to get a pretty good night's sleep here, and though facilities are somewhat basic, they are adequate. The hotel tries to be a business hotel, but it would suffice just as well for tourists - indeed its close proximity to Nambu Bus Terminal and Express Bus Terminal may be something of an advantage to people hoping to see something of the country beyond the Seoul metropolis.

  • Stayed: August 2008, travelled on business
    • Value
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4  Thank focus_Seoul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2007

I stayed in this hotel for two nights after a previous hotel was unsatisfactory. This hotel is in the business district, about an hour or so drive from Incheon airport.

Reception was ok, the staff was very limited in English. My room was on the 7th floor, below the skybar floor. The room was very small and the airconditioning is set at 26 degree C. Internet was not working, after checking with the front desk, a bell boy informed us that the only working internet connections were in the room at the other side of the hall way. These were Korean rooms with no bed. There was a loud refrigerator in the room with water (bottle of mineral water is 3000 won.)

The bathroom was old and in need of refurbishing, mold in the shower curtain, etc. I couldn't believe they were going to charge me 2000 won for shampoo in a 100.000 won room!!!

We tried to go to the nightclub "lamp" in the basement, but the doormen wouldn't allow us in. Or: "no nightclub, no nightclub!!!" as they put it. Turned out this was a place for karaoke with female entertainers for business man.

The Skybar at the top only serves whisky (and Hite beer), no cocktails. And they insist you pay cash / credit card, so no room charge.

There is no breakfast buffet, so you have to order from the menu (american breakfast: 13000 won).

The surrounding area is geared to business people Korean style: most bars will provide female entertainers and many good restaurants. If you're looking to find a bar to just have a beer: good luck, we didn't succeed!

  • Stayed: November 2007, travelled on business
    • Value
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    • Business service (e.g., internet access)
6  Thank FlyinDutch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2006

I was a walk-in. They gave me a room, but the dining room was not what I expected. I ordered a hamburger and had to wait 20 minutes to get it. The spa area was great the room was more than comfortable, however, the bar and the sky lounge are closed on Sunday. The frint desk staff is pretty good, but need to practice oral English more. Kennard C. Napier PS I will be staying again soon

  • Stayed: July 2006, travelled solo
    • Value
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13  Thank sargemajor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2016
Google Translation

Stayed: October 2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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