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Reviews (1,098)
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Reviewed 4 April 2018

This is a late review, I've finally found some time to login and actually do reviews. We stayed with our three kids and was our first time in Seoul, and could not have picked a better hotel to experience Myeongdong. Hotel is clean and well maintained. We did not use any of the hotel amenities, so can't comment, staff were very helpful in making recommendations and answering questions. They are better hotels, for sure, but for those visiting Seoul for the first time, I highly recommend staying at the Royal.

  • Stayed: June 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank vondarkmoor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalHotelSeoul, 매니저 at Royal Hotel Seoul, responded to this reviewResponded 6 April 2018

Dear. vondarkmoor

Thank you for sharing your experience about your recent stay with us.
And we sincerely appreciate your positive feedback regarding overall your stay.

We are happy to know that your stay here was enjoyable with the various shopping and entertaining experiences nearby.
It will push us to be Royal Hotel Seoul, also we will continue to strive to provide the most comfortable stay to our guests.

Thank you again and look forward to have you with us again with even better service!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2018

While the reason for the stay was location as is located in the heart of Myeongdong the hotel staff is a reason in itself .They are polite and go out of the way to make your stay comfortable , as should every hotel .
Beautiful rooms serviced with daily toiletries tnhen there is akettle and a coffee maker too in the room .
Their club for executive rooms at the top is a nice place to unwind though not many food they serve .
Breakfast very good with huge selections and the view from the top 21st floor just magnificent .
They have shuttle service for Seoul Station many times a day though Metro station is a mere 4-5 mts walk away .

Room Tip: Ask for church facing room
  • Stayed: March 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank pilgrim_gsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalHotelSeoul, 매니저 at Royal Hotel Seoul, responded to this reviewResponded 6 April 2018

Dear. pilgrim_gsa

Thank you for taking your valuable time to leave a review about your recent stay
at Royal Hotel Seoul.

Your detailed feedback will push us to be Royal Hotel Seoul ,
also we will continue to strive to provide the most comfortable stay to our guests.

Once again, Thank you for staying at Royal Hotel Seoul and we look forward to greet you with warm smile in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2018

I've booked the room on smoking floor, however, hotel given me the room on non smoking floor and i want to change the room. And hotel said no more smoking room.
An email was send to hotel for upgrade the room as my birthday trip, they do nothing.
Hotel was bad, only one thing, hotel location was very good. That it.
Never back to this hotel when i back to Seoul

Room Tip: Hotel never reply the guest request
  • Stayed: February 2018, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
3  Thank codylee176
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalHotelSeoul, 매니저 at Royal Hotel Seoul, responded to this reviewResponded 6 March 2018

Dear, codylee176

We want to extend our sincerest apologies for the negative experience that you had with our service. Once again, on behalf of ROYAL HOTEL SEOUL, we deeply apologize for making you uncomfortable during your stay in our hotel.

Our front desk team sincerely apologize to you for inconvenience caused by room assignment.
On this occasion, we will do our best to improve and strengthen our services for your trust to our ROYAL HOTEL SEOUL.

We want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process.

Sincerely,

ROYAL HOTEL SEOUL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2018 via mobile

Very convenient location in Myeongdong for easy shopping and access to a number of street food at night. In addition, just across the hotel is 7-11, Starbucks, Congee House and the 24-hours Sinseon Seolleongtang. Room was a bit small, which is fine except that it might be tight if you bring several large luggage. No need to bring an adapter cause the room is equipped with The complimentary shuttle to Seoul Station also made it more convenient to go to the airport during the afternoon.

Stayed: March 2018, travelled with friends
Thank lina468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalHotelSeoul, 매니저 at Royal Hotel Seoul, responded to this reviewResponded 6 March 2018

Dear. lina468

Thank you for sharing your experience about your recent stay with us.
And we sincerely appreciate your positive feedback regarding overall your stay.

We are happy to know that your stay here was enjoyable with the various shopping and entertaining experiences nearby.
It will push us to be Royal Hotel Seoul, also we will continue to strive to provide the most comfortable stay to our guests.

Thank you again and look forward to have you with us again with even better service!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2018 via mobile

We had our incentive trip this year in Seoul Korea.We stayed here for 4 days .This hotel is very accessible .Food park,shopping .If you plan to visit to visit korea with your family ,this hotel is well recommended.Rooms are huge and staff are very friendly.The toilet bowl is electronically operated.

Stayed: February 2018, travelled on business
Thank batobato06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalHotelSeoul, 매니저 at Royal Hotel Seoul, responded to this reviewResponded 26 February 2018

Dear. batobato06

Thank you for choosing Royal Hotel Seoul as your accommodation during your holiday in Seoul.
And we sincerely appreciate your detailed comments.

We will try to do our best to provide you honest and make a high quality service every time and we will shared your reviews with our all of staff.

Your detailed feedback will push us to be Royal Hotel Seoul, also we will continue to strive to provide the most comfortable stay to our guests.

Thank you again and look forward to have you with us again with even better service!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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