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“A bit schizophrenic” 4 of 5 bubbles
Review of Lotte Hotel Seoul

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Lotte Hotel Seoul
Ranked #10 of 459 Hotels in Seoul
Byron Bay, Australia
Level Contributor
112 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“A bit schizophrenic”
4 of 5 bubbles Reviewed 22 February 2012

Great location ,close to all major attractions.Ultra modern rooms which don't quite cut it for practicality. Beautiful fittings and decorations-check out the lift ceilings! We stayed on club level which gave included drinks and substantial nibblies from 6.00pm to 8.00pm and a great b'fast .
No free wifi,which in a supposedly 5 star hotel is disappointing. Staff were very pleasant but really didn't quite get the whole service thing. lots of smiling and bowing but not much actual help.A beautiful foyer with classical pianists playing but nowhere to sit and enjoy except the very highly priced bars($19.00 for a coffee!) The in house restaurants are mega expensive, average quality and indifferently served. Better to eat out.

Room Tip: pot luck really. no exceptional views from anywhere. noise levels were good.
See more room tips
  • Stayed February 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Rob & Christine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,031 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (230)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
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English first
Portland, Oregon
Level Contributor
105 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed 18 February 2012

It is in an excellent location, that is for sure. Right down town and connected to the subway. The restaurants are good and the breakfast was the standard, over-the-top Asian buffet. Be sure its included in your room rate. What I didn't like were the rooms, they were recently re-done and it seemed like they ordered too much furniture, had no place to put it and jammed it all into the room. Desks, vanities, settees, you name it, it was in there!

  • Stayed November 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank singmaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SGrocks
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 15 February 2012

Terrific hotel! Absolutely perfect service, and the highest level of hospitality.
The room was very modern, clean and comfortable.

Stayed February 2012, travelled on business
Helpful?
Thank Tina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
66 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 13 February 2012

It's says 5 star but, more of a 4 star.

Rooms are clean a bit dated but, still very good. I agree the rooms are a bit sterile in appearance. We stayed in the new wing which was new at one time but, not now.

I found the staff great and they did smile even though some reviews said they didn't.

The big benefit of this hotel is location. Close to the famous shopping street.

no real complaints other than it is a little pricey for what you get. However, if your looking for a place near just about everything then this is the place to stay.

  • Stayed February 2012
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BD700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
89 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed 5 February 2012

I am writing this review from a room in the 20th floor of the main tower. The room is more or less flawless and clean. You can control everything (room dimmer, TV, alarm, etc) from the phone/pc device. Great shower pressure, good bathroom accessories, totally quiet, etc.

However, a few vital things to watch out for. The restaurants are very expensive (for me). The buffet, for instance, was £50 or $80. Try to look for equally good offerings around the hotel. Also, please keep in mind that this is a massive hotel with it's own shopping centre and even a museum!

Finally, I think having to pay $12 a day for wifi is a bit stingy. You can get it for free in the hotel if you try! Good luck!

  • Stayed February 2012
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank davidtinney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lotte Hotel Seoul

Property: Lotte Hotel Seoul
Address: 30 Eulji-ro, Jung-gu, Seoul 04533, South Korea
Region: South Korea > Seoul
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Seoul
#4 Romantic Hotel in Seoul
#5 Spa Hotel in Seoul
#10 Luxury Hotel in Seoul
#23 Family Hotel in Seoul
Price range (per night): $238 - $405
Hotel Class:5 star — Lotte Hotel Seoul 5*
Number of rooms: 1120
Official Description (provided by the hotel):
Lotte Hotel Seoul, Korea's 5 star best luxury hotel, is conveniently located in the heart of Seoul's central business district near Myeongdong and features two hotels - Main Building and New Wing - boasting 1,120 guest rooms combined. Our Seoul hotel is easily accessible by public transportation. Additionally it is near the city hall and public offices, businesses and attractions for tourism such as Namdaemun market, Myeong-dong, Insa-dong, Gyeongbokgung and Deoksugung. Lotte Hotel Seoul is a perfect hotel of 5 star hotels in Seoul for your tourism providing luxurious accommodation options designed by 4 world's leading design firms. Also, it is the premier luxury hotel for inviting VIP clients such as national guests as New Wing operates a three-Michelin star restaurant, Pierre Gagnaire. Lotte Hotel is also preferred by many VIPs and leaders from different countries as Korea's representative hotel holding the largest number of international events and cultural festivals. Experience ultimate comfort and unbeatable luxury in the center of Seoul. Choose Korea's best hotel, Lotte, for your exclusive stay. ... more   less 
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Also Known As:
Seoul Lotte Hotel

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